TS1393: Ejecting iPod using Windows Explorer on Windows Vista may corrupt iPod
Learn about Ejecting iPod using Windows Explorer on Windows Vista may corrupt iPod
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Helpful answers
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Dec 17, 2014 2:12 AM in response to zeke589by turingtest2,Not great, but may still have some life in it. Try another cable and/or check for fluff in the dock port. Any errors from Windows at all or does the device just fail to appear? You could try putting it into disk mode. Check that iPod service is running. The DFU restore method ought to be able to wipe the drive and free up those pending sectors.
tt2
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Dec 27, 2014 4:37 PM in response to turingtest2by R.P.H,Hi, I am having a similar issue with my 80GB classic, I have tried all steps mentioned and NOTHING works !! Please, what should I do ? Biggest problem is that iPod shows up as "Removable Drive E" in explorer so I cannot format !? Thanks
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Dec 27, 2014 4:47 PM in response to R.P.Hby turingtest2,R.P.H wrote:
Hi, I am having a similar issue with my 80GB classic, I have tried all steps mentioned and NOTHING works !! Please, what should I do ? Biggest problem is that iPod shows up as "Removable Drive E" in explorer so I cannot format !? Thanks
You can format a removable drive with Windows, but before you try that what are your stats?
tt2
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Dec 27, 2014 4:55 PM in response to turingtest2by R.P.H,Hi, Thanks for the quick reply !!
Specs:
Retracts: 12
Reallocs: 17
Pending Sectors: 9
PowerOn Hours: 2161
Start/Stops: 187
Temp: Current 28c
Temp: Min 15c
Temp: Max 51c
I cannot format, it shows like a corrupt usb device....Cannot access it, nor properties etc...
Any help would be greatly appreciated because I'm completely out of ideas !!?? Thanks
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Dec 27, 2014 4:56 PM in response to R.P.Hby turingtest2,Try the DFU Restore steps. I'm assuming that all your media is in your library so there is no reason not to wipe the device.
tt2
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Dec 27, 2014 5:03 PM in response to turingtest2by R.P.H,Hi, I did try it. Here's what happens:
1) Open iTunes
2) Connect iPod - "Disk mode do not disconnect"
3) iTunes Freezes
4) Hold menu + center for 12 seconds - iPod resets then screen goes blank
5) iTunes comes back to life - says preparing iPod for recovery blah blah blah
6) Green bar loads to end then iPod turns on; back to same mode as before
7) iTunes Freezes !?
Doesn't work at all.....This all started just because I decided to switch from "manually manage music" to "syncing" my library. It became kinda slow during the process, long story short iTunes closed and iPod immediately started freezing iTunes (and pc in general) immediately after that.....
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Dec 27, 2014 5:15 PM in response to R.P.Hby turingtest2,OK. If that hasn't worked then try putting the device in disk mode before connecting to the computer. Close iTunes if it opens. Open a command prompt window and (assuming it still shows as drive E:) type in Format E: then press return.
Assuming the format is successful try the break up large transfers method to get content back onto it.
tt2
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Dec 27, 2014 5:41 PM in response to R.P.Hby turingtest2,How odd. This may be one of those occasions when using another computer for the format helps out. It is also possible that something isn't quite right with the iTunes install and Windows is using the wrong driver for the iPod. See Troubleshooting issues with iTunes for Windows updates for a guide to reinstalling iTunes.
tt2
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Dec 27, 2014 5:46 PM in response to turingtest2by R.P.H,Hi, it can't be iTunes or the drivers because I already tried on another windows PC running iTunes with the exact same fruitless results !
I'm at a complete loss how something so simple became so hard....Apple can get LOST as far as I'm concerned....
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Dec 27, 2014 6:14 PM in response to turingtest2by R.P.H,Is there anything else I can try ?
Do you know the method to format/repair the iPod on a Mac ?
Thanks
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Dec 28, 2014 3:57 AM in response to turingtest2by R.P.H,Alright thx, maybe if I connect it to a Mac then it may show up, although I'll have to try find one first...Got no clue what else to do..thx Apple for not building in a hard factory format on the device itself..
The fact that it relies so heavily on iTunes which more often than not freezes when issues like this arise is the most stupid thing I have ever seen !
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Dec 28, 2014 10:11 AM in response to R.P.Hby turingtest2,9 pending sectors doesn't seem too bad, but if they are where critical data about the drive is stored, such as the root directory, that might explain why iTunes hangs when it tries to access the drive and even possibly why Windows Explorer is having trouble.
tt2
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Dec 28, 2014 4:00 PM in response to turingtest2by R.P.H,Hi, I was finally able to format and then restore the ipod using a windows 7 machine....strange it didn't work for me on windows 8.....
Thanks for the help !