TS1393: Ejecting iPod using Windows Explorer on Windows Vista may corrupt iPod

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Bongo73

Q: Corrupt iPod classic

My sister has corrupted her ipod classic by using the windows explorer eject route in vista  rather than the eject button in iTunes. the PC no longer recognizes the iPod  as a disc  any ideas guys n gals ?

 

Ive tried a resst to no avail

 

I also tried putting into disc mode again un responsive!

 

can it be recovered ?

 

thanks

iPod classic

Posted on May 9, 2013 12:18 PM

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Q: Corrupt iPod classic

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  • by turingtest2,

    turingtest2 turingtest2 Dec 17, 2014 2:12 AM in response to zeke589
    Level 10 (85,833 points)
    iPod
    Dec 17, 2014 2:12 AM in response to zeke589

    Not great, but may still have some life in it. Try another cable and/or check for fluff in the dock port. Any errors from Windows at all or does the device just fail to appear? You could try putting it into disk mode. Check that iPod service is running. The DFU restore method ought to be able to wipe the drive and free up those pending sectors.

     

    tt2

  • by R.P.H,

    R.P.H R.P.H Dec 27, 2014 4:37 PM in response to turingtest2
    Level 1 (0 points)
    Dec 27, 2014 4:37 PM in response to turingtest2

    Hi, I am having a similar issue with my 80GB classic, I have tried all steps mentioned and NOTHING works !! Please, what should I do ? Biggest problem is that iPod shows up as "Removable Drive E" in explorer so I cannot format !? Thanks

  • by turingtest2,

    turingtest2 turingtest2 Dec 27, 2014 4:47 PM in response to R.P.H
    Level 10 (85,833 points)
    iPod
    Dec 27, 2014 4:47 PM in response to R.P.H

    R.P.H wrote:

     

    Hi, I am having a similar issue with my 80GB classic, I have tried all steps mentioned and NOTHING works !! Please, what should I do ? Biggest problem is that iPod shows up as "Removable Drive E" in explorer so I cannot format !? Thanks

     

    You can format a removable drive with Windows, but before you try that what are your stats?

     

    tt2

  • by R.P.H,

    R.P.H R.P.H Dec 27, 2014 4:55 PM in response to turingtest2
    Level 1 (0 points)
    Dec 27, 2014 4:55 PM in response to turingtest2

    Hi, Thanks for the quick reply !!

     

    Specs:

     

    Retracts: 12

    Reallocs: 17

    Pending Sectors: 9

    PowerOn Hours: 2161

    Start/Stops: 187

    Temp: Current 28c

    Temp: Min 15c

    Temp: Max 51c

     

    I cannot format, it shows like a corrupt usb device....Cannot access it, nor properties etc...

     

    Capture.JPG

    Any help would be greatly appreciated because I'm completely out of ideas !!?? Thanks

  • by turingtest2,

    turingtest2 turingtest2 Dec 27, 2014 4:56 PM in response to R.P.H
    Level 10 (85,833 points)
    iPod
    Dec 27, 2014 4:56 PM in response to R.P.H

    Try the DFU Restore steps. I'm assuming that all your media is in your library so there is no reason not to wipe the device.

     

    tt2

  • by R.P.H,

    R.P.H R.P.H Dec 27, 2014 5:03 PM in response to turingtest2
    Level 1 (0 points)
    Dec 27, 2014 5:03 PM in response to turingtest2

    Hi, I did try it. Here's what happens:

     

    1) Open iTunes

    2) Connect iPod - "Disk mode do not disconnect"

    3) iTunes Freezes

    4) Hold menu + center for 12 seconds - iPod resets then screen goes blank

    5) iTunes comes back to life - says preparing iPod for recovery blah blah blah

    6) Green bar loads to end then iPod turns on; back to same mode as before

    7) iTunes Freezes !?

     

    Doesn't work at all.....This all started just because I decided to switch from "manually manage music" to "syncing" my library. It became kinda slow during the process, long story short iTunes closed and iPod immediately started freezing iTunes (and pc in general) immediately after that.....

  • by turingtest2,

    turingtest2 turingtest2 Dec 27, 2014 5:15 PM in response to R.P.H
    Level 10 (85,833 points)
    iPod
    Dec 27, 2014 5:15 PM in response to R.P.H

    OK. If that hasn't worked then try putting the device in disk mode before connecting to the computer. Close iTunes if it opens. Open a command prompt window and (assuming it still shows as drive E:) type in Format E: then press return.

     

    Assuming the format is successful try the break up large transfers method to get content back onto it.

     

    tt2

  • by R.P.H,

    R.P.H R.P.H Dec 27, 2014 5:25 PM in response to turingtest2
    Level 1 (0 points)
    Dec 27, 2014 5:25 PM in response to turingtest2

    Hi, I tried what you said exactly, but I don't think it's working....It's just sitting at this point with the cursor blinking after hitting enter:

    Capture.JPG

  • by turingtest2,

    turingtest2 turingtest2 Dec 27, 2014 5:41 PM in response to R.P.H
    Level 10 (85,833 points)
    iPod
    Dec 27, 2014 5:41 PM in response to R.P.H

    How odd. This may be one of those occasions when using another computer for the format helps out. It is also possible that something isn't quite right with the iTunes install and Windows is using the wrong driver for the iPod. See Troubleshooting issues with iTunes for Windows updates for a guide to reinstalling iTunes.

     

    tt2

  • by R.P.H,

    R.P.H R.P.H Dec 27, 2014 5:46 PM in response to turingtest2
    Level 1 (0 points)
    Dec 27, 2014 5:46 PM in response to turingtest2

    Hi, it can't be iTunes or the drivers because I already tried on another windows PC running iTunes with the exact same fruitless results !

     

    I'm at a complete loss how something so simple became so hard....Apple can get LOST as far as I'm concerned....

  • by R.P.H,

    R.P.H R.P.H Dec 27, 2014 6:14 PM in response to turingtest2
    Level 1 (0 points)
    Dec 27, 2014 6:14 PM in response to turingtest2

    Is there anything else I can try ?

     

    Do you know the method to format/repair the iPod on a Mac ?

     

    Thanks

  • by turingtest2,

    turingtest2 turingtest2 Dec 27, 2014 6:44 PM in response to R.P.H
    Level 10 (85,833 points)
    iPod
    Dec 27, 2014 6:44 PM in response to R.P.H
  • by R.P.H,

    R.P.H R.P.H Dec 28, 2014 3:57 AM in response to turingtest2
    Level 1 (0 points)
    Dec 28, 2014 3:57 AM in response to turingtest2

    Alright thx, maybe if I connect it to a Mac then it may show up, although I'll have to try find one first...Got no clue what else to do..thx Apple for not building in a hard factory format on the device itself..

     

    The fact that it relies so heavily on iTunes which more often than not freezes when issues like this arise is the most stupid thing I have ever seen !

  • by turingtest2,

    turingtest2 turingtest2 Dec 28, 2014 10:11 AM in response to R.P.H
    Level 10 (85,833 points)
    iPod
    Dec 28, 2014 10:11 AM in response to R.P.H

    9 pending sectors doesn't seem too bad, but if they are where critical data about the drive is stored, such as the root directory, that might explain why iTunes hangs when it tries to access the drive and even possibly why Windows Explorer is having trouble.

     

    tt2

  • by R.P.H,

    R.P.H R.P.H Dec 28, 2014 4:00 PM in response to turingtest2
    Level 1 (0 points)
    Dec 28, 2014 4:00 PM in response to turingtest2

    Hi, I was finally able to format and then restore the ipod using a windows 7 machine....strange it didn't work for me on windows 8.....

     

    Thanks for the help !

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