Summer321

Q: I'm trying to download silverlight but it isn't giving me the option to save the file, therefore, I can't complete the download to watch netflix.

I just got my iMac and I'm trying to download Netflix. It has said to download Silverlight but it won't let me save the file.

iMac, iOS 8.1.2

Posted on Dec 27, 2014 10:34 PM

Close

Q: I'm trying to download silverlight but it isn't giving me the option to save the file, therefore, I can't complete the download to ... more

  • All replies
  • Helpful answers

  • by Allan Jones,

    Allan Jones Allan Jones Dec 28, 2014 8:21 AM in response to Summer321
    Level 8 (35,039 points)
    iPad
    Dec 28, 2014 8:21 AM in response to Summer321

    Welcome Summer321!

     

    Silverlight requires an Intel processor, something the pre-2006 iMacs in this forum lack. Is it possible you have a newer iMac? Please do "About this Mac" from your Apple menu and, form the resulting window, tell us what it reports for your Mac OS version and your processor, the two items I've indicated with red arrows in the image below:

     

    About_this_Mac_PPC.png

     

    Currently you show "iOS 8.1.2" as your operating system. iOS cannot run on any Mac computer, only Apple's mobile devices. When you find your true OS version please consider correcting your equipment profile. It will mean faster answers int eh future because those helping do not have to answer your with a question for more info first, as I've had to do here.