Taildragger-J3

Q: Hdmi adapter not working after upgrade to iOS8

I Had used an hdmi adapter to comment my iPad2 to my TV with great ease. After upgrading to IOS 8 I plugged it in as ususal, the screen popped up on the TV for a moment then the TV went blank and I got an error on the pad that said this device was not supported. HELP!!!!

iPad 2, iOS 8

Posted on Sep 19, 2014 5:05 AM

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Q: Hdmi adapter not working after upgrade to iOS8

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  • by Mew94,

    Mew94 Mew94 Dec 20, 2014 11:03 AM in response to Boonekingdom
    Level 1 (0 points)
    Dec 20, 2014 11:03 AM in response to Boonekingdom

    I've tried this but it still doesn't work. I have an iPad 3 and Im on iOS 8.1.

  • by tiredofsillystuff,

    tiredofsillystuff tiredofsillystuff Dec 21, 2014 4:08 PM in response to Taildragger-J3
    Level 1 (0 points)
    Dec 21, 2014 4:08 PM in response to Taildragger-J3

    I am really tired of paying for stuff that companies claim they have some sort of ITIL compliance, or quality control and yet everytime they introduce a new version of something it breaks collateral peripherals and apps. This would get engineers FIRED and Companies sued with class action suits and government penalties in many sectors!!!, Appple either needs to get their act together or fall off the market, I have no interest in wasting my time which is billed  to customers to compensate me for m professional time spent working on other issues for technology fixes and solutions. In having t perform downgrading/upgrading/fixing  crap that apple publishes and is required for certain apps that they have not provided ample testing and Proof of Concept labs for we are commited to spend our personal time persuing fixes that should be compensated for as they have demonstrated a wreckless approach to consumer responsibility and are allowed to get awya with such wreckless behavior. This has spanned many IOS versions and cost the public more pain than joy. Apple either needs to get this fixed and follow a proper ITIL philosophy or needs to get out oof the business. I am all for free market, but at the rates they charge I woulld expect/ NAY demand better. Pay me for my losses or get your act together!!!

  • by CGNeo,

    CGNeo CGNeo Dec 22, 2014 11:07 AM in response to Taildragger-J3
    Level 1 (0 points)
    Dec 22, 2014 11:07 AM in response to Taildragger-J3

    51K views and counting... Hopefully Apple will solve la problem...

  • by djlakeside,

    djlakeside djlakeside Dec 23, 2014 11:12 AM in response to CGNeo
    Level 1 (0 points)
    Dec 23, 2014 11:12 AM in response to CGNeo

    We also have this issue and are questioning our latest Apple laptop purchase for over $1000. Is it time to revert back to Dell? At least they would communicate with us. We try to contact them online and they just point us to local assistance as our iPad2 is well past warranty. Local assistance just wants to sell us a new Adapter. Everytime an new update correction is released, we load it in hopes this issue is resolved...very disappointing.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Dec 23, 2014 11:33 AM in response to Taildragger-J3
    Level 6 (13,576 points)
    iPhone
    Dec 23, 2014 11:33 AM in response to Taildragger-J3

    Taildragger-J3 wrote:

     

    I Had used an hdmi adapter to comment my iPad2 to my TV with great ease. After upgrading to IOS 8 I plugged it in as ususal, the screen popped up on the TV for a moment then the TV went blank and I got an error on the pad that said this device was not supported. HELP!!!!

    Off-brand cables have been known to cause fires in Apple IOS devices.  IOS-8 ensures that only Apple cables and Apple-approved cables can be used.

  • by pixelchild,

    pixelchild pixelchild Dec 26, 2014 10:01 AM in response to Philly_Phan
    Level 1 (4 points)
    Apple Music
    Dec 26, 2014 10:01 AM in response to Philly_Phan

    hi mate. hope you're having a good day and happy holidays. a couple counter-points to your reply.

     

    1) this issue is related to people that have the genuine apple adapter as well. it doesn't matter if it's third party or genuine with the video issue in 8.1.

    2) off-brand cables causing fires is an extremely rare case. saying that have "have been known" to cause fires assumes that many of them have caused fires and it's a known issue. from the tens of millions third party accessories that have been sold, an almost immaterial number of them have caused any "fire" issue.

     

    once again, happy holidays!

  • by Philly_Phan,

    Philly_Phan Philly_Phan Dec 26, 2014 11:29 AM in response to pixelchild
    Level 6 (13,576 points)
    iPhone
    Dec 26, 2014 11:29 AM in response to pixelchild

    Off-brand cables have been known to cause fires in Apple IOS devices.  IOS-8 ensures that only Apple cables and Apple-approved cables can be used.

  • by TecGuy23,

    TecGuy23 TecGuy23 Dec 26, 2014 11:33 AM in response to Taildragger-J3
    Level 1 (0 points)
    Dec 26, 2014 11:33 AM in response to Taildragger-J3

    did I'd you update to the latest ios

  • by Philly_Phan,

    Philly_Phan Philly_Phan Dec 26, 2014 11:34 AM in response to CGNeo
    Level 6 (13,576 points)
    iPhone
    Dec 26, 2014 11:34 AM in response to CGNeo

    CGNeo wrote:

     

    51K views and counting... Hopefully Apple will solve la problem...

    This IS the solution.

  • by FCUK12345,

    FCUK12345 FCUK12345 Dec 28, 2014 2:09 PM in response to Taildragger-J3
    Level 1 (0 points)
    Dec 28, 2014 2:09 PM in response to Taildragger-J3

    Same problem as everyone.

     

    Using iPad 3 with:

     

    - original 30 pin to HDMI adapter

    - third party 30 pin to HDMI adapter

    - original 30 pin to VGA adapter

     

    They all worked before! Now, after iOS 8 updates, none of the solutions suggested work (btw, solutions suggested by customers; no Apple official feedback on the post yet!)

     

    I believe that if Apple hasn't sorted it until now (3 months later), they are probably sabotaging customers. Any lawyers in the discussion to discuss a class action?

  • by Philly_Phan,

    Philly_Phan Philly_Phan Dec 28, 2014 2:18 PM in response to FCUK12345
    Level 6 (13,576 points)
    iPhone
    Dec 28, 2014 2:18 PM in response to FCUK12345

    FCUK12345 wrote:

     

    Same problem as everyone.

     

    Using iPad 3 with:

     

    - original 30 pin to HDMI adapter

    - third party 30 pin to HDMI adapter

    - original 30 pin to VGA adapter

     

    They all worked before! Now, after iOS 8 updates, none of the solutions suggested work (btw, solutions suggested by customers; no Apple official feedback on the post yet!)

     

    I believe that if Apple hasn't sorted it until now (3 months later), they are probably sabotaging customers. Any lawyers in the discussion to discuss a class action?

     

    Same answer as for everyone:

     

    Off-brand cables have been known to cause fires in Apple IOS devices.  IOS-8 ensures that only Apple cables and Apple-approved cables can be used.


    Funny that you should mention "class action."  That was the threat when the fires were taking place.

  • by steenkh,

    steenkh steenkh Dec 29, 2014 1:06 AM in response to Philly_Phan
    Level 1 (0 points)
    Dec 29, 2014 1:06 AM in response to Philly_Phan

    Philly_Phan wrote:

    Same answer as for everyone:

     

    Off-brand cables have been known to cause fires in Apple IOS devices.  IOS-8 ensures that only Apple cables and Apple-approved cables can be used.


    Funny that you should mention "class action."  That was the threat when the fires were taking place.

    This reply is not very helpful for all of us who have bought an original Apple HDMI adapter and now only have an expensive piece of junk. Apple has not reached out to its customers and offered to exchange the adapter to version 2, and apparently Apple's supporters have not been informed that iOS 8 has dropped support of version 1 adapters.

     

    What am I supposed to do? Fill Apple's coffers and buy a version 2 adapter that they may at any time drop support for again if a version 3 is issued?

  • by Mitworray,

    Mitworray Mitworray Jan 3, 2015 3:21 AM in response to steenkh
    Level 1 (0 points)
    Jan 3, 2015 3:21 AM in response to steenkh

    Just been hit with the same problem. What a joke! Any news from Apple? How on earth is their official cable so expensive, absolute ripoff.

  • by markfrompoole,

    markfrompoole markfrompoole Jan 4, 2015 4:14 AM in response to Mitworray
    Level 1 (0 points)
    Jan 4, 2015 4:14 AM in response to Mitworray

    Hi, I like all of us am really annoyed that Apple's iOS 8 has removed what was a really useful function.  I for the record had a third party HDMI cable which worked perfectly with IOS 7.  I totally reject the nonsense that non Apple HDMI cables could cause fire, they carry negligible levels of current.  This problem may be true of the power plugs. I also reject the thought that Apple made this change on purpose, I subscribe to the idea that this was the unintended result of some other change.  I too however are furious that ios 8 updates have not fixed it.  Many of the initial problems that ios 8 brought have been fixed, although it still uses too much memory.  I would love to revert to IOS 7, but alas it is too late.  The IOS 8  debarcle has made me think twice about purchasing more Apple products and I am am still holding off buying a new iMac.  I thought about buying a new Apple HDMI, cabe, but as I now own a mixture of 30 pin and new lighting iPads and IPhones, I would require two.  So I have bought an Apple TV.  Whilst it's use as a TV is poor, it's ability to access so much through its Air Play function is great, this includes our family's; Macs, iPhones, iPads and my old Windows PC.  The cost is only slightly more than buying the two cables I would have required and the solution is much better in that it is cableless.  Whilst I am still annoyed at the unneccessary loss of this function and the appalling initial performance of iOS 8, I quite like the Apple TV as a multi platorm connectivity solution. 

  • by Ardsley,

    Ardsley Ardsley Jan 8, 2015 6:49 PM in response to Nodge22
    Level 1 (0 points)
    Jan 8, 2015 6:49 PM in response to Nodge22

    I just got off the phone with AppleCare support, senior advisor.  The HDMI does not work with the non-Apple product.  According to someone it has to do with the fact that before when cables were causing iPhones to flame up, the cables were third party, so iOS 8 checks whether it's an Apple cable and when not, it doesn't allow the connection.

     

    GOOD NEWS.  The advisor told me that she was just advised that if I take my 3rd party adapter to Apple, they will replace it for the Apple product for free.  I haven't been yet, but that's what they say. 

     

    GOOD LUCK EVERYONE.

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