HT202023: About in-app purchases

Learn about About in-app purchases
Hydrandea38
Level 1 (0 points)

Q: Why i can't buy full version all apps????

Error: cannot connect appstore.... But my internet is very good. I can't understand it, please give me an explain

All paid apps I can download them, but app with in-app purchases I can't download full version

Posted on Mar 23, 2014 11:30 PM

Close
Hydrandea38

Q: Why i can't buy full version all apps????

  • All replies
  • Helpful answers

  • by AnaMusic,

    AnaMusic AnaMusic Mar 23, 2014 11:32 PM in response to Hydrandea38
    Level 9 (57,213 points)
    Mar 23, 2014 11:32 PM in response to Hydrandea38

    Hydrandea38 wrote:

     

    , but app with in-app purchases I can't download full version

     

    Any Error Messages or Alerts ?

  • by Hydrandea38,

    Hydrandea38 Hydrandea38 Mar 23, 2014 11:36 PM in response to AnaMusic
    Level 1 (0 points)
    Mar 23, 2014 11:36 PM in response to AnaMusic

    Error messages: purchase could not be completed

    Cannot connect to itunes store

  • by AnaMusic,

    AnaMusic AnaMusic Mar 23, 2014 11:40 PM in response to Hydrandea38
    Level 9 (57,213 points)
    Mar 23, 2014 11:40 PM in response to Hydrandea38

    Try This...

     

    Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...

     

    Reset  ( No Data will be Lost )

     

    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...

     

    Wait for the Apple logo to Appear...

     

    Usually takes about 15 - 20 Seconds... ( But can take Longer...)

     

    Release the Buttons...

     

     

    NOTE:

     

    Some In-App purchases require a Credit Card Associated with your Account.

     

    Also check that In-App purchasing is not Restricted.

     

    Settings > General > Restrictions >  http://support.apple.com/kb/HT4213

  • by jgcosand,

    jgcosand jgcosand Dec 28, 2014 6:09 PM in response to AnaMusic
    Level 1 (4 points)
    Dec 28, 2014 6:09 PM in response to AnaMusic

    Thanks to both of you, but I did all of what you said and had the same results. I even reset to new. I finally got on with a live chat and they fixed it on their end in a couple of minutes. Of course they don't give you details. Something about errors being thrown Out.