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igorfromsokal

Q: I am asking for your help to unlock an iphone 5

Hello, I live in Ukraine in the city of Lviv. I am writing with hope that you can help me with this matter. I am asking for your help to unlock an phone 5 which I bought from Ebay and did not realize that it was blocked. Now that I paid for it and it is locked, I feel very frustrated and there is nothing much that I can do. It was suppose to be a Christmas gift which was meant to be for my wife. She also feels upset that I haven't checked it when buying. I am kindly asking for your understanding and help to unlock this phone. Info: IMEI ***** serial F2*****TTN     I repeatedly wrote to the company Tellus what was the phone to help me unlock the phone but they are not interested! Told apply to private companies silt to you! Help me please!   

Sincerely,  My contact details *******


<Personal Information Edited by Host>

iPhone 5, iOS 7.0.1, null

Posted on Dec 30, 2014 8:49 AM

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Q: I am asking for your help to unlock an iphone 5

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  • Helpful answers

  • by Niel,

    Niel Niel Dec 30, 2014 8:43 AM in response to igorfromsokal
    Level 10 (313,545 points)
    Mac OS X
    Dec 30, 2014 8:43 AM in response to igorfromsokal

    If you've encountered an activation lock, you need to contact the person who set it or the device's original owner. Apple won't remove this for anyone other than the original owner(unless they're dead.)

    If you've encountered a carrier lock, you need to contact the carrier. Apple won't remove it under any circumstances.

     

    (119178)

  • by carl wolf,

    carl wolf carl wolf Dec 30, 2014 9:00 AM in response to igorfromsokal
    Level 6 (14,625 points)
    Dec 30, 2014 9:00 AM in response to igorfromsokal

    Report this to eBay, and see if can obtain a refund.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Dec 30, 2014 9:48 AM in response to igorfromsokal
    Level 9 (59,304 points)
    iPhone
    Dec 30, 2014 9:48 AM in response to igorfromsokal

    You've now posted at least three times now and have been given the same answer every time. You've also had your posts editied for personal information every time.

     

    We cannot help you get past the Activation Lock, only the person to whom it is locked can. We cannot help you unlock the phone from a carrier; only the carrier to which it is locked can.