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Helpful answers
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Jan 2, 2015 6:18 AM in response to technology todayby alex_h1,Hi technology today,
To troubleshoot this issue where you're unable to receive iCloud mail in your Mail application, please follow the steps outlined below.
If you can't receive mail in OS X Mail
Locate the name of your iCloud account on the left side of the main Mail window. If your iCloud account name is dimmed and has a lightning-bolt symbol next to it, your account is offline. To bring your account online, make sure that your computer is connected to the Internet, then choose Mailbox > Take All Accounts Online. If that doesn't resolve the issue, follow these steps:
- Choose Preferences from the Mail menu.
- Click Accounts in the Preferences window.
- Select your iCloud account from the list of accounts.
- Click the Advanced tab and verify these settings:
- Port: 993
- Use SSL: (selected)
- Authentication: either "Password" or "Apple Token"
iCloud: Troubleshooting iCloud Mail - Apple Support
Have a great weekend,
Alex H.
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Jan 17, 2015 9:59 AM in response to alex_h1by technology today,Thanks for the response. I checked everything you listed and found no problems.
