alohapple
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Q: wifi password incorrect after iOS 8 update

updated 2 devices to iOS 8 using iTunes at home.  iPhone 4s and iPad air 2014. Both no longer connects to my home wifi.  Both devices keep saying password incorrect when the password is correct.   I have a work iPhone 4s which i updated to iOS 8 at work and this work iPhone 4s connects fine to my home wifi network. i am using an iMac at home as our wifi router.  The iMac is connected my cable modem through ethernet cable.  Have tried powering off the devices, reset network on iPhone and iPad, still keeps saying "password incorrect".  HELP!!

iPhone 4S, iOS 8

Posted on Sep 21, 2014 7:48 AM

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Q: wifi password incorrect after iOS 8 update

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  • by zentrout,

    zentrout zentrout Dec 22, 2014 1:14 PM in response to alohapple
    Level 1 (0 points)
    Dec 22, 2014 1:14 PM in response to alohapple

    Worked with Apple support. The steps below worked:

    Closed all apps, shut down phone, unplugged base station, plugged base station back in, wait for green light, fired up phone and jjoined network. Tested with cellular data off

  • by Ikillyourants,

    Ikillyourants Ikillyourants Dec 24, 2014 1:19 PM in response to alohapple
    Level 1 (0 points)
    Dec 24, 2014 1:19 PM in response to alohapple

    I had the same issue. What worked for me was;

     

    change the the password of the wireless router--->attempt to connect iphone via new password (this should connect)--->change router password back to original--->reconnect iphone to router via original password

  • by zentrout,

    zentrout zentrout Dec 24, 2014 1:36 PM in response to zentrout
    Level 1 (0 points)
    Dec 24, 2014 1:36 PM in response to zentrout

    Issue resurfaced next day. Worked with support, reset all settings not just network. So far so good, but as suggested above probably easier to just change wireless password, then change back

  • by igl85,

    igl85 igl85 Dec 27, 2014 12:13 PM in response to alohapple
    Level 1 (0 points)
    Dec 27, 2014 12:13 PM in response to alohapple

    nothing seems to work for me. Since 8.1.2 even the free wi-fi connection stopped working :/ It finds the wi-fi, but it just does not connect. On secure wifi I get the error 'Incorrent passwrod' and on free I get 'Unable to join'. I even restored the ipad and set it up as a new ipad, but it still does not work ....This thing is just useless without internet :/ I shouldn't have updated  to iOS 8.

  • by Ikillyourants,

    Ikillyourants Ikillyourants Dec 27, 2014 12:35 PM in response to igl85
    Level 1 (0 points)
    Dec 27, 2014 12:35 PM in response to igl85

    I had the same issue. What worked for me was;

     

    change the the password of the wireless router--->attempt to connect iphone via new password (this should connect)--->change router password back to original--->reconnect iphone to router via original password

  • by igl85,

    igl85 igl85 Dec 27, 2014 12:42 PM in response to Ikillyourants
    Level 1 (0 points)
    Dec 27, 2014 12:42 PM in response to Ikillyourants

    tried it

  • by Reaper_gfx,

    Reaper_gfx Reaper_gfx Dec 31, 2014 5:51 PM in response to igl85
    Level 1 (0 points)
    Dec 31, 2014 5:51 PM in response to igl85

    To fix the problem

     

    go Settings>privacy>location services>system services and switch off Wi-Fi networking. restart your device and try again.

     

    mines a pint

  • by 86smopuiM,

    86smopuiM 86smopuiM Jan 2, 2015 10:09 AM in response to Reaper_gfx
    Level 1 (0 points)
    Jan 2, 2015 10:09 AM in response to Reaper_gfx

    I tried resetting network settings, no luck (funny how apple is now like microsoft.  Problem?  Just return do a fresh install.  We'd rather have you spend time reinstalling everything, getting your settings how you want them, etc, and do this every couple months, than just fix our own bug).

     

    Finally changing the router wifi password to something new, connecting, then changing it back fixed the problem.

     

    Once again, I am thoroughly disappointed with apple.  This is clearly a common problem, and they won't even tell us "Yes, we acknowledge that it exists, we are working on it".  They are just completely mute.

  • by pkuijl,

    pkuijl pkuijl Jan 5, 2015 1:03 PM in response to alohapple
    Level 1 (0 points)
    Jan 5, 2015 1:03 PM in response to alohapple

    Have the same problem as well on ipad mini. Nothing works

    Tried the following:

    -reset network setting

    -restore

    -DFU restore

    -changed router password

    -removed password requirement on network

    -changed password encryption method

    -check MAC address table

    -manual setup the connection

     

    I can however connect in the mac-store to the free wifi network, but nowhere else (very inconvenient to get in-store support). My device is out of warranty by 14 days. This feels like a software "feature" to convince me to buy a new one. I believe apple needs to acknowledge the problem and create a fix.

  • by 20bsigma,

    20bsigma 20bsigma Jan 18, 2015 6:32 PM in response to bkc250r
    Level 1 (0 points)
    Jan 18, 2015 6:32 PM in response to bkc250r

    I just got a brand new Ipad Air 2 running 8.1 and had this same wifi password problem. The only thing that fixed it for me was adding the MAC address of the iPad manually in my router. Thanks for suggesting this!

  • by faishal007,

    faishal007 faishal007 Jan 19, 2015 12:28 PM in response to codehammer10
    Level 1 (0 points)
    Jan 19, 2015 12:28 PM in response to codehammer10

    thanks... it really helped me...

  • by Bluesmessiah,

    Bluesmessiah Bluesmessiah Jan 28, 2015 12:16 PM in response to alohapple
    Level 1 (4 points)
    Jan 28, 2015 12:16 PM in response to alohapple

    Well, I am in the unfortunate ones who can access everywhere but at work. I can access fine with my Android tablet and windows laptop, but not my new iphone 6.  And I've tried everything suggested that you can try from the Apple end of it.  The fact that every other device works flawlessly but I can't use my applie products (Iphone 6 and ipad) is a huge disappointment.  Especially when this seems to be a widespread problem that Apple appears to have ignored.

  • by tyappy,

    tyappy tyappy Jan 31, 2015 12:46 PM in response to leeann1317
    Level 1 (0 points)
    Jan 31, 2015 12:46 PM in response to leeann1317

    Had same problem. Somehow , not sure why, got  connected again by using CAPITAL LETTERS when typing in password.

    Good luck

  • by Reaper_gfx,

    Reaper_gfx Reaper_gfx Feb 1, 2015 3:19 AM in response to alohapple
    Level 1 (0 points)
    Feb 1, 2015 3:19 AM in response to alohapple

    Ok i have another solution which has worked for me when i was connecting and disconnecting every time i opened up an App. I think the problem is that the phone gets confused between 5ghz channel and 2.4 ghz channel on the wifi router. To solve this you need to go into your router setting and change the name of your 5ghz channel to something else.

     

    So i now have 2 channels when i search for wifi.

    My normal router name (bthomehumb- numbers)

    my 5ghz channel names (5ghz channel)

     

    Then once done connect your phone to the 2.4 ghz channel. I now have no problems with connecting to my home net.

     

    I hope this helps some of you

  • by Brian UK,

    Brian UK Brian UK Feb 1, 2015 1:19 PM in response to Reaper_gfx
    Level 1 (0 points)
    Feb 1, 2015 1:19 PM in response to Reaper_gfx

    I agree with Reaper_gfx above.

    I had the wi fi/password connect problem with my Ipad over a long period until I shut down the 5ghz channel on the router a couple of months back, now no further trouble.

    (except cannot connect to Apple TV box unless I turn it on again)!!!

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