fionafromhomer

Q: My iPod touch regularly turns off and the apps are always quitting. I just got it 2 weeks ago to!

My iPod touch regularly turns off and the apps are always quitting. Why?

I just got it 2 weeks ago and am very disappointed!

iPod touch, iOS 8.1.2

Posted on Dec 31, 2014 7:36 PM

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Q: My iPod touch regularly turns off and the apps are always quitting. I just got it 2 weeks ago to!

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  • by fionafromhomer,

    fionafromhomer fionafromhomer Dec 31, 2014 7:44 PM in response to fionafromhomer
    Level 1 (0 points)
    Dec 31, 2014 7:44 PM in response to fionafromhomer

    For example I will be looking at photos and it will just randomly turn off

  • by lllaass,

    lllaass lllaass Jan 1, 2015 1:38 AM in response to fionafromhomer
    Level 10 (189,790 points)
    Desktops
    Jan 1, 2015 1:38 AM in response to fionafromhomer

    Try:

    - Reset the iOS device. Nothing will be lost      

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings                            

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                               

    iOS: Back up and restore your iOS device with iCloud or iTunes

    - Restore to factory settings/new iOS device.                       

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. If the iPod is defective and not abused Apple will exchange it at no cost on the spot

      Apple Retail Store - Genius Bar