-
All replies
-
Helpful answers
-
Oct 21, 2014 11:52 AM in response to RossMilnerby sterling r,Hey there RossMilner,
It sounds like your iPod Classic is not being recognized in iTunes even after resetting it multiple times. Depending on your operating system, I recommend this section of the following article:
Windows Mac OS X Thank you for using Apple Support Communities.
Cheers,
Sterling
-
Oct 22, 2014 12:25 PM in response to sterling rby RossMilner,Hi,
None of the above fixed anything.
-
Oct 22, 2014 12:49 PM in response to sterling rby RossMilner,Since then I have had, "this iPod is corrupted and needs to be restored". It was plugged into for half an hour without being recognised and then all of sudden it just popped up into iTunes.
Anyway, I hit 'recover' and it said it could not be recovered.
-
Oct 22, 2014 2:41 PM in response to RossMilnerby sterling r,Thank you for using the Apple Support Community. Due to the nature of your issue you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
-
Nov 23, 2014 10:31 AM in response to RossMilnerby ckayakdude,★HelpfulI have an early iPod nano with the scroll wheel; not exactly sure which generation. It wasn't being recognized by iTunes 12. However, the advice above to connect the iPod, launch iTunes, then hold down the center button and the Menu button at the same time to reset it worked. The iPod icon appeared in the top left corner, to the right of the Music, Movies and TV Shows icon.
-
Dec 22, 2014 5:09 AM in response to RossMilnerby Krekelaar,Same problem here:
My Macbook does seem to recognise my iPod Classic: it shows up as a device in Finder.
On the screen of the iPod Classic it says I'm connected.
However, in iTunes I see the 'busy/wait' thing for a little while and then it stops doing that; iTunes doesn't show the iPod an my iPod is no longer connected.
Although Apple is no longer selling iPod Classics, I hope this does;t mean that iTunes can no longer sync music to it?
-
Dec 26, 2014 5:43 AM in response to Krekelaarby MiMe Adele,I have a iPod classic 160Go purchased in sept 2014 (latest version -bran new). I was able to load it with over 10,000 songs + pictures... in Sept 2014. Since I installed Yosemite on my iMac 27 (late 2009 version), Itunes (12) won't recognize my iPod. I tried all the Apple suggestions... nothing.
I tried my iPod on my iMac 21 (mid 2011) and on my MacBook Pro Retina 13, (mid 2014), that all run under Yosemite with the same iTunes version (12), and all works perfectly on those (more recent) Macs; instant recognition...
I therefore believe it is something to do with the age of the Mac ?? and/or that there is a "missing something" in my iMac 27; and/Or iTunes 12 doesn't do the job on older Macs... ??
-
Dec 29, 2014 10:05 PM in response to sterling rby BIGNOAH256,★HelpfulSeveral thousand users are having this issue after updating to yosmite when will there be a fix?
-
Dec 30, 2014 1:04 AM in response to MiMe Adeleby hudson_lowboy,It's a Yosemite update that's causing the issue. If you use an older Mac it will more likely work. I'm guessing the Retina 13 hasn't done the update that's caused the issue. I have an iMac 2.7 GHz Intel Core i5 16GB RAM running Yosemite 10.10.2 and as soon as the new Beta version loaded it wouldn't sync the iPod. I went to my 8 year old iMac which is running Snow Leopard and it works like a charm.
There are tens of thousands of us in the same boat.
-
Dec 31, 2014 10:27 PM in response to RossMilnerby Hotrodguru,APPLE, you need to provide a fix for iPod Classic users, ASAP. It's 2015 already...
-
Jan 1, 2015 10:22 AM in response to Krekelaarby SpasticPat,I have this exact problem. It shows up in Finder but never in iTunes. It worked with Yosemite up until I installed the OS X NTP Security Update a week ago, and it is never recognized by iTunes anymore. I always safe ejected it and never had any issues up until now. Have a PC i'm going to install iTunes on to just to see if it works on there, but I don't see anything that should have caused my iPod to go bad when it was just bought a few months ago.
-
Jan 1, 2015 11:42 AM in response to RossMilnerby mikevieirra,Same problem here with my Click Wheel iPod (4th gen) I hope this gets fixed quickly, I don't feel like using my windows pc to be able to sync my ipod.
-
Jan 2, 2015 8:14 AM in response to RossMilnerby Spiderand,Same problem here: I'm on the beta OS X 10.10.2 and updated with NTP security update. No longer recognises iPod Classic (still mounts in Finder).
The iPod is still recognised on an older Mac running OS X 10.7 with iTunes 12.
-
Jan 2, 2015 8:22 AM in response to RossMilnerby utvols2007,I had the same problem. I went back and installed the original Yosemite over the update and that fixed the problem. I downloaded it again and it just installed over the update. My ipod Classic and iTunes sync fine now.
