Roshanalex

Q: Cannot add cards back to apple pay after restoring.

I had all my cards on apple pay until yesterday. But yesterday I thought to restore my phone as new and since after doing that I can't add any cards back to the apple pay. When I enter all the information, It says verifying and then displays a message that says "Card could not be added. Please try again later or contact the card issuer for more information."

iPhone 6 Plus, iOS 8.1.2

Posted on Dec 13, 2014 10:41 AM

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Q: Cannot add cards back to apple pay after restoring.

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  • by Roshanalex,

    Roshanalex Roshanalex Dec 31, 2014 3:59 PM in response to Roshanalex
    Level 2 (431 points)
    Dec 31, 2014 3:59 PM in response to Roshanalex

    I was able to add all my cards back to Apple pay. I've attached a picture of that.  

    image.jpg

  • by jpatel08,

    jpatel08 jpatel08 Dec 31, 2014 4:03 PM in response to Roshanalex
    Level 1 (0 points)
    Dec 31, 2014 4:03 PM in response to Roshanalex

    Same here! I guess Apple fixed whatever the issue was on their end it took my cards and it showed my card from iTunes!

  • by orangedesert31,

    orangedesert31 orangedesert31 Dec 31, 2014 4:14 PM in response to Roshanalex
    Level 1 (0 points)
    Dec 31, 2014 4:14 PM in response to Roshanalex

    it works!!!! awesome!!!

  • by Bart S.,

    Bart S. Bart S. Dec 31, 2014 7:40 PM in response to Roshanalex
    Level 1 (0 points)
    Dec 31, 2014 7:40 PM in response to Roshanalex

    Mine is finally working too. I wonder what the problem was.

  • by Hazfone,

    Hazfone Hazfone Jan 1, 2015 4:16 AM in response to Roshanalex
    Level 1 (0 points)
    Jan 1, 2015 4:16 AM in response to Roshanalex

    Congrats....you waited it out and Apple fixed it, good call.  The bad thing for me is I had to go to an Apple Store during the holidays and had a phone replaced, no it wasn't a referee.  But the good thing for me is that my phone is now unlocked.  Go figure! 

     

    Congrats to all who waited add I'd like to think this thread made a difference.

  • by Choorel,

    Choorel Choorel Jan 1, 2015 7:32 AM in response to Hazfone
    Level 1 (0 points)
    Jan 1, 2015 7:32 AM in response to Hazfone

    I got a replacement as well a few days ago. How can you tell if your device is unlocked?

  • by Roshanalex,

    Roshanalex Roshanalex Jan 1, 2015 7:34 AM in response to Choorel
    Level 2 (431 points)
    Jan 1, 2015 7:34 AM in response to Choorel

    If you had an unlocked device previously, your new device will be unlocked too. But if it wasn't, then your new phone also isn't unlocked. The only way to check is to try a sim from another carrier and if it works, your phone is unlocked.

  • by Roshanalex,

    Roshanalex Roshanalex Jan 1, 2015 7:40 AM in response to Hazfone
    Level 2 (431 points)
    Jan 1, 2015 7:40 AM in response to Hazfone

    @hazfone: I didn't go for a replacement but my phone is unlocked too because I bought it unlocked for full price.

    FYI, Apple won't unlock your phone when you get a replacement. The same status as your old phone is applied to the new phone. It's an automatic transfer process. Apple employees can't simply give you an unlocked phone. If you're sure you got an unlocked phone, that's because your old phone was unlocked too. according to the new carrier plans, carriers won't give you a locked phone unless you're in some kind of contract with them because with the new plans, you're financing your phone Not subsidizing. That means you're purchasing your phone for full price. So they won't lock it.

  • by Hazfone,

    Hazfone Hazfone Jan 1, 2015 8:52 AM in response to Roshanalex
    Level 1 (0 points)
    Jan 1, 2015 8:52 AM in response to Roshanalex

    IT's off topic but I purchased my phone from Apple although I did use ATT's next plan.  Fortunately it takes a couple of days for the Apple sale to catch up with ATT's systems.  So the day I received my first 6 plus, as I have done with other iPhones on one of my numbers that were off contact requested ATT unlock on their website.  It was granted quickly.  However if you wait more than a day to two the systems catch up and ATT detects its under contract on the next agreement.  When I received my new phone a few days ago as soon as I returned home I requested the unlock on one of the other lines and it was also granted.  Restore through iTunes and "congratulations your iPhone is unlocked" message comes up.  It's just a matter of timing.

     

    Again congrats to all who hung in there, I hope all that had the Apple Pay issue let us know all is well.

  • by Roshanalex,

    Roshanalex Roshanalex Jan 1, 2015 8:58 AM in response to Hazfone
    Level 2 (431 points)
    Jan 1, 2015 8:58 AM in response to Hazfone

    ATT next is not a contract plan. you're financing your phone by monthly payments. So it doesn't matter you requested to unlock the phone within a specific time frame. They'll and should unlock no matter how late you request. But it's only if you're on the next plan.

  • by Hazfone,

    Hazfone Hazfone Jan 1, 2015 9:27 AM in response to Roshanalex
    Level 1 (0 points)
    Jan 1, 2015 9:27 AM in response to Roshanalex

    you are correct it is not a contract plan, but the phones are still locked to ATT while payments are made.  If you bail on ATT while making 20 or 24 no interest payments you immediately owe the balance on the phone.  You can do this with apple and not at ATT and it takes a few days to catch up.

  • by goestoeleven,

    goestoeleven goestoeleven Jan 1, 2015 10:18 AM in response to Hazfone
    Level 1 (0 points)
    Jan 1, 2015 10:18 AM in response to Hazfone

    This has been driving me nuts for the past two weeks... but it seems to finally be fixed.  I am in the process of re-adding all my cards back to Apple Pay! :-)

  • by ryanfromurbandale,

    ryanfromurbandale ryanfromurbandale Jan 1, 2015 5:51 PM in response to jpatel08
    Level 1 (0 points)
    Jan 1, 2015 5:51 PM in response to jpatel08

    I lost my cards when I turned off the passcode so Apple could replace my screen.  I wasn't able to re add my cards until I reconnected it to my laptop and sync it with iTunes.  While still connected I tried to re add my cards and it worked.  Hope this helps!

  • by Scotty_T347,

    Scotty_T347 Scotty_T347 Jan 10, 2015 11:34 AM in response to Roshanalex
    Level 1 (0 points)
    Jan 10, 2015 11:34 AM in response to Roshanalex

    I had this issue after restoring my iPhone 6 Plus in late December.

    I called Chase support multiple times but could not get my debit card to add back into my Passbook.

     

    I just restored my iPhone again (on 1/10/15) using iTunes to backup and restore my data and my card was successfully added back right after the restore.

  • by kgcphoto,

    kgcphoto kgcphoto Mar 13, 2015 11:04 AM in response to Scotty_T347
    Level 1 (0 points)
    Mar 13, 2015 11:04 AM in response to Scotty_T347

    After removing an old card I tried to add a new one and am getting this message that I can't add the card.  Thisis on iOS 8.2 with a 6+.

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