AshleyTarver

Q: Cannot turn off personal hotspot

iPad Air running latest iOS version.

iPhone 6 running latest iOS version.

 

Personal Hotspot is turned off on my iPhone. My iPad can see its Personal Hotspot as available to connect to.

I tap the entry for the iPhone Personal Hotspot, the iPad connects to it ... even though it is not turned on.

My iPhone confirms this by the telltale blue strip appearing at the top of the screen indicating someone has connected to the phone ...

I check the Personal Hotspot section within iOS and sure enough it has turned itself on.

 

I turn off the Personal Hotspot again ...

The iPad then shows an alert to indicate its connection has been terminated.

 

But shortly after, the iPhone Personal Hotspot (which I turned OFF) entry appears in the wireless connection list on the iPad and I can tell it to connect again. I click the entry, and the iPad connects again via Personal Hotspot to my iPhone.

 

I Have told he iPad to 'forget this device' and it still connects with no issues whatsoever ...

 

Also, the iPad is able to connect to my iPhone without giving the password that I have set up!!

 

HELP!

This is a security problem surely?

iPhone 6, iOS 8.0.2

Posted on Oct 21, 2014 4:43 AM

Close

Q: Cannot turn off personal hotspot

  • All replies
  • Helpful answers

Page 1 of 5 last Next
  • by Briansyddall,

    Briansyddall Briansyddall Oct 21, 2014 6:07 AM in response to AshleyTarver
    Level 6 (8,183 points)
    Apple Watch
    Oct 21, 2014 6:07 AM in response to AshleyTarver

    New software update out ios 8.1 Download on iPhone & ipad. Bsydd uk

  • by ibcdpastor,

    ibcdpastor ibcdpastor Oct 21, 2014 8:38 PM in response to Briansyddall
    Level 1 (0 points)
    Oct 21, 2014 8:38 PM in response to Briansyddall

    I'm having the exact same issue as described above even though I am up to date on both devices.

     

    I can say that I also have another iPad (3rd gen) and an iMac here, but they do not see the personal hotspot.  Only the iPad Air is seeing the personal hotspot and turns it "on" on the iPhone 5s when you attempt to connect.  Very strange that the iPhone would be broadcasting, but only the iPad Air would be picking up on it.

  • by PopQuiz,

    PopQuiz PopQuiz Nov 26, 2014 1:40 PM in response to AshleyTarver
    Level 1 (0 points)
    Nov 26, 2014 1:40 PM in response to AshleyTarver

    Yep, same issue here.  I just upgraded the software on both my iPhone 5 and iPad (gen3).  Now even though I have personal hotspots turned off on my iPad I can still see it on my phone and if I click on it, it actually turns on hotspots on the iPad and simply connects without password or anything.  Have yet to see if this is just on my phone or others as well.  If it is just because both devices are on the same account and logged in as me that is one thing....although I still don't like the change.  It certainly was not like this before the update.

  • by RocketSMS,

    RocketSMS RocketSMS Nov 30, 2014 9:20 PM in response to PopQuiz
    Level 1 (5 points)
    Nov 30, 2014 9:20 PM in response to PopQuiz

    It appears that this is a new design feature for the latest releases called Instant HotSpot.  I'm not sure I like it either.

  • by Chipbees,

    Chipbees Chipbees Jan 1, 2015 3:14 AM in response to AshleyTarver
    Level 1 (0 points)
    Jan 1, 2015 3:14 AM in response to AshleyTarver

    The only way to disable this personal hotspot issue is to reset the network settings.

    Settings > General > Reset > Reset Network Settings. You will the have to re-enter any wifi network connections you originally had.

  • by kjbarker,

    kjbarker kjbarker Jan 3, 2015 7:56 AM in response to AshleyTarver
    Level 1 (0 points)
    Jan 3, 2015 7:56 AM in response to AshleyTarver

    We're having a similar issue - with a twist. We have a home network (supported by a Dlink router) that has been pretty good since we moved in this location 2 plus years ago. We have the occasional issue with weather interference (on a hill) but that's typically it. About a week ago, my son came home from school with his new iPhone (hotspot capable) and all of a sudden our internet was constantly dropping. We could reset the router and connect, but it would drop within 3-7 minutes. Turns out my son's iPhone hotspot reset all our router settings. Finally got it rectified, told him to NOT use his hotspot while home (and to make sure it was turned off prior to coming home), and the internet was fantastic for 3 days. Then all of a sudden we're back to the same problem. He used his hotspot while out, but turned it off before coming to home; yet it's still showing up on all of our iPods and another iPhone in the home. He has tried turning the phone off, resetting network settings, and disabling wi-fi. It will shut off and disappear from everyone else's devices, but after ten minutes or so, it's right back on. Help??

  • by jfrog87,

    jfrog87 jfrog87 Jan 3, 2015 8:08 AM in response to AshleyTarver
    Level 1 (0 points)
    Jan 3, 2015 8:08 AM in response to AshleyTarver

    Try dis-connect any connected devices before turning off the hotspot. If that does not work try restarting your iPhone.

  • by kjbarker,

    kjbarker kjbarker Jan 3, 2015 8:48 AM in response to jfrog87
    Level 1 (0 points)
    Jan 3, 2015 8:48 AM in response to jfrog87

    Thank you very much for the quick response! We have disconnected everything, and we have tried both shutting the phone off, resetting all network settings, and resetting the phone itself. All to no avail. This is SO frustrating!

  • by Chipbees,

    Chipbees Chipbees Jan 3, 2015 1:14 PM in response to kjbarker
    Level 1 (0 points)
    Jan 3, 2015 1:14 PM in response to kjbarker

    If you have reset the Network Settings on the iphone as per above, try changing the password on your son's iphone and then resetting the iphone Network Connections. If that fails you will have togo to the dashboard for your Dlink to reset the network connections on that device - Good Luck

  • by Chipbees,

    Chipbees Chipbees Jan 3, 2015 1:22 PM in response to kjbarker
    Level 1 (0 points)
    Jan 3, 2015 1:22 PM in response to kjbarker

    another thought is to Reset Network Connections on the iPods and and other iPhone in the home so they forget your son's Personal Hotspot. if that is successfull then change the password on your son's iPhone, or take it way from Him!!

  • by Spotted dog 22,

    Spotted dog 22 Spotted dog 22 Jan 18, 2015 5:45 AM in response to Chipbees
    Level 1 (0 points)
    iTunes
    Jan 18, 2015 5:45 AM in response to Chipbees

    nothing works, it still there. Something to do with the cloud. I tried the following.

    1 Turned off the hotspot on iphone6

    2. signed out of the cloud on both.

    3 Reset the network on both

    4. Changed the password of the hotspot on the phone, made sure it was off.

    5. CheckEd iPad and no hotspot

    6. Signed into the cloud on both devices

    7 it's back ...... Hotspot reappears on iPad on logs right in without asking for the new password.

    8. I did notice it toggles on and off in the Bluetooth connection, follows the on/off hotspot setting But not the wifi.

  • by RocketSMS,

    RocketSMS RocketSMS Jan 18, 2015 7:53 AM in response to Spotted dog 22
    Level 1 (5 points)
    Jan 18, 2015 7:53 AM in response to Spotted dog 22

    My understanding from Apple is that it's a new feature (not a bug) called Instant Hotspot.  The hot spot connection shows on the iPad and only shows for other devices in iCloud on your account.  The connection really isn't hot.  But if you select it, it automatically turns on the other device and creates a hotspot.  It was pretty confusing to me, but if you just ignore it I think there is no consequence.  In the past you had to go to device 1 and create a hotspot and then go to device 2 and connect to the hotspot.  Now from device 2 you can just select it and it enables the hotspot on device 1.

  • by Criticalimpulse ,

    Criticalimpulse Criticalimpulse Feb 7, 2015 4:48 AM in response to RocketSMS
    Level 1 (0 points)
    Feb 7, 2015 4:48 AM in response to RocketSMS

    I was having the same issue after updating iOS in both devices, iPad Air and iPhone 5s my iPad could see my iphone hotspot even tho it was shut off. After reading everyone's reply all I'd did was sign out of iCloud on the iPad and no more issues.

  • by RocketSMS,Helpful

    RocketSMS RocketSMS Feb 7, 2015 5:57 AM in response to Criticalimpulse
    Level 1 (5 points)
    Feb 7, 2015 5:57 AM in response to Criticalimpulse

    Criticalimpulse wrote:

     

    I was having the same issue after updating iOS in both devices, iPad Air and iPhone 5s my iPad could see my iphone hotspot even tho it was shut off. After reading everyone's reply all I'd did was sign out of iCloud on the iPad and no more issues.

    The problem with this solution is you lose all of the benefits of being in the iCloud connection space, which are many and getting to be even more.

     

    The reported problem is that you see a hotspot connection available on your iCloud devices.  No one else sees it and it really isn't live until you connect to it.  In the old days (before this release) only advanced users could take advantage of a Hotspot.  Now they have done away with the concept and your devices can see each other and if you need a wifi connection for one through another's LTE you can do it automatically by just selecting it from the receiving device.

     

    Bottomline, now the fact that you can see a potential hotspot connection with one your devices (and no one else can see it) doesn't seem to be a problem to me.  Once I got used to see it in the bottom part of the list (the not yet active part), I like it.  It's easier to start up a hotspot and is only confusing to those of us who used to go through all of he steps previously.  New users to iOS don't even have to know what a hotspot is and they can connect their devices.  That's why they switched.

Page 1 of 5 last Next