HT201569: If your iPhone, iPad, or iPod touch won't charge

Learn about If your iPhone, iPad, or iPod touch won't charge
bama.s.k

Q: i am dr. bamaselvakumar bought i phone 5c on november 2013 now had an problem in that. the problem is while i connecting the charger it is not charged .

i bought i phone 5c on nov 2013. it is not charging while put it in the charger and now totally turned off. in the service center they said it can't be rectified. give me the solution

iPhone 5c, iOS 7, null

Posted on Jan 1, 2015 5:25 AM

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Q: i am dr. bamaselvakumar bought i phone 5c on november 2013 now had an problem in that. the problem is while i connecting the charg ... more

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  • by Ingo2711,

    Ingo2711 Ingo2711 Jan 1, 2015 5:46 AM in response to bama.s.k
    Level 7 (25,942 points)
    iPhone
    Jan 1, 2015 5:46 AM in response to bama.s.k

    Did you get it checked by an Authorized Apple Service Provider?

    Did you try another USB cable or adapter?

  • by bama.s.k,

    bama.s.k bama.s.k Jan 2, 2015 6:25 AM in response to Ingo2711
    Level 1 (0 points)
    Jan 2, 2015 6:25 AM in response to Ingo2711

    YES checked in authorised dealer and connect with another adapter.

  • by Ingo2711,

    Ingo2711 Ingo2711 Jan 2, 2015 7:40 AM in response to bama.s.k
    Level 7 (25,942 points)
    iPhone
    Jan 2, 2015 7:40 AM in response to bama.s.k

    Since that is likely to be hardware related, you should get it serviced by the Authorized Apple Service Provider.

    If they can't find a solution to fix that, Apple offers to replace the whole unit for a service fee, check this page for the exact amount for your country:

    Service Answer Center - iPhone

     

    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions

    ModelOut-of-warranty service feeBattery service*
    iPhone 6 Plus $329

    $79
    *available only if battery
    fails Apple’s diagnostic test

    iPhone 6 $299
    iPhone 5s, iPhone 5c, iPhone 5 $269
    iPhone 4s $199
    iPhone 4, iPhone 3GS, iPhone 3G,
    Original iPhone
    $149

    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.


  • by AmishCake,

    AmishCake AmishCake Jan 2, 2015 8:04 AM in response to bama.s.k
    Level 6 (9,402 points)
    Jan 2, 2015 8:04 AM in response to bama.s.k

    Have you tried cleaning the charging port with a wooden toothpick? You'd be surprised at the amount of fluff/gunk that gets built up in there, preventing a good connection between the charger and the pins.