iviop

Q: iPhone acts odd, crazy, touch screen, random behavior, while charging

This post only addresses iPhone acting up while charging and using the device.

 

Problem:

I have a cord and wall charger I take with me in my laptop case. It charges the iPhone fine, but... when I attempt to use the iPhone while it charges on this cord the touch sreen responds CRAZY, or RANDOM, like an invisible finger is pressing another area of the screen.

I can not consistantly or hardly OPEN the device by "slide to unlock" .... most of the time it actually ZOOMs in like the 3 Finger touch.

ONLY when I unplug the phone can I "slide to unlock"  and have normal use of phone.

 

Troubleshooting:

We have 5 Apple devices I tried all the Cords with all wall Plugs...

 

Solution:

Turns out that we some how have a Wall Plug that doesn' appear to be "Designed by Apple in CA"

All the other plugs either have an Apple Logo or state "Designed by Apple in CA"

 

...This one that doesn't work properly has the same model #'s and voltage written on the face, but says "Power Adapter made in China"

 

It Charges fine but, must have a grounding issue or something that causes the touch screen to respond Crazy & Odd.

I Marked this one with a sharpie marrker "X", we just use it to Charge as a last resort.

 

If you have similar issues this could be your best bet....test it yourself with another cord or wall plug.

iPod touch, Windows XP

Posted on Mar 2, 2014 12:23 PM

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Q: iPhone acts odd, crazy, touch screen, random behavior, while charging

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  • by mercerdan,

    mercerdan mercerdan Jan 2, 2015 2:47 PM in response to Meg St._Clair
    Level 1 (0 points)
    Jan 2, 2015 2:47 PM in response to Meg St._Clair

    thanks for the reply, and I did go into some of Finch's posts. Some great information in here, it absolutely helps me next time I go talk to the genius bar. Thanks.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Jan 2, 2015 4:59 PM in response to mercerdan
    Level 9 (59,067 points)
    iPhone
    Jan 2, 2015 4:59 PM in response to mercerdan

    Lawrence is incredibly knowledgable. I've learned an enormous amount from him. These forums can be an amazing source of information.

     

    Best of luck.

  • by Corepuncher,

    Corepuncher Corepuncher Jan 24, 2015 8:24 PM in response to Meg St._Clair
    Level 1 (0 points)
    Jan 24, 2015 8:24 PM in response to Meg St._Clair

    My iphone 6 is acting crazy as well. Not only does it get stuck in landscape mode (which is annoying in itself), but I can't use the phone while it is charging. All kinds of rapid tapping and swiping going on.  I first noticed in an app, but then also occurred in email.

  • by rodrigoxtoro,

    rodrigoxtoro rodrigoxtoro Jan 28, 2015 8:34 PM in response to iviop
    Level 1 (0 points)
    Jan 28, 2015 8:34 PM in response to iviop

    I was having the same issue. Took your advice, and check the wall plug. It results that wasn't and original Apple charger. I took it out and then use the original charger that came with the iphone 6, now the problem is solved! I spend many hours reading about similar problems, and the probable solutions, nothing worked until I follow your advice. I'll let you know if the problem appears again.

    Thanks.

     

    iPhone 6, 64gb.

    iOS 8.1.3

    Ecuador - South America

  • by maryiphone6,

    maryiphone6 maryiphone6 Feb 12, 2015 1:59 AM in response to Meg St._Clair
    Level 1 (0 points)
    Feb 12, 2015 1:59 AM in response to Meg St._Clair

    Mine is doing the same thing.  Any answers?

  • by maryiphone6,

    maryiphone6 maryiphone6 Feb 12, 2015 2:00 AM in response to rodrigoxtoro
    Level 1 (0 points)
    Feb 12, 2015 2:00 AM in response to rodrigoxtoro

    What was the advice about the iPhone 6 going crazy?

  • by maryiphone6,

    maryiphone6 maryiphone6 Feb 12, 2015 2:01 AM in response to Meg St._Clair
    Level 1 (0 points)
    Feb 12, 2015 2:01 AM in response to Meg St._Clair

    How do we find Lawrence?

  • by maryiphone6,

    maryiphone6 maryiphone6 Feb 12, 2015 2:04 AM in response to wegras
    Level 1 (0 points)
    Feb 12, 2015 2:04 AM in response to wegras

    I am having these issues with the iPhone 6 going crazy.  I am using the charger that came with the phone.  The only thing new was a recent update.  Was there any other advice?

  • by maryiphone6,

    maryiphone6 maryiphone6 Feb 12, 2015 2:06 AM in response to pacoperezz
    Level 1 (0 points)
    Feb 12, 2015 2:06 AM in response to pacoperezz

    We have the same ghost.  Any answers yet????  I have phone off. Also apps coming on, texting, calling people, etc...  and our data use went through the ceiling this week and I think it is my ghost on my phone.

  • by eliza1903,

    eliza1903 eliza1903 Feb 16, 2015 4:24 AM in response to iviop
    Level 1 (0 points)
    Feb 16, 2015 4:24 AM in response to iviop

    I have the same crazy thing with random links and apps opening, as if my phone is possessed--except I don't have  a third party charger and it never happens when it's charging.

     

    It's insane and I feeaking HATE it.

     

    I'll try to close out Safari and all my other open apps quickly and restart the phone, but that doesn't always work.  And it happens at such random times that I couldn't just take it into the store to show experts.

  • by Smwise,

    Smwise Smwise Feb 17, 2015 8:05 PM in response to iviop
    Level 1 (0 points)
    Feb 17, 2015 8:05 PM in response to iviop

    JJust realized I'm having the same issues too. Thought it was my life proof case screen overlay causing static then tried an otterbox, same issue. I'm using the brick that came with my iPad 2 and a mfi certified cord from target. Has anyone found a fix.

  • by brianfromnorthville,

    brianfromnorthville brianfromnorthville Feb 19, 2015 2:29 PM in response to iviop
    Level 1 (0 points)
    Feb 19, 2015 2:29 PM in response to iviop

    I'm having the same issue with my iphone 6 purchased in December.  I only use the charger provided by apple and I've used 3 different cases.  I think I'll take it into an apple store this weekend to see what they say.  It happens when my phone isn't charging also.

  • by Amiemaude,

    Amiemaude Amiemaude Feb 26, 2015 8:49 AM in response to iviop
    Level 1 (0 points)
    Feb 26, 2015 8:49 AM in response to iviop

    I have owned the 5s since the day it came out. About 2 months later my screen would do random things while I was trying to do something else. It was like another finger was pushing buttons while I was playing a game or typing a message. The keyboard would do all sorts of random things- type different letters, erase stuff I typed, jump to a different part of the message and start typing or just delete the whole message and leave that screen and open some different app! Very frustrating! I have been to the Apple Store over 10 times to deal with the problem, all without answers. They have no idea what's going on. They have made me reset the whole phone, restore from back up, set up as new, changed my whole screen and put new touch screen interface on it, as well as give me 4 new phones! No real solution... Same thing every time. Each time I came in, the Genius  Bar had never " seen or heard of anything like it". I would tell them to look back in my claim history and read it all..They suggested I take off my screen protector, so I took off more than 2 $30-$40 screen protectors. Then my 5s wouldn't work if there was a case on it. So I had to carry it around protection free. That was the only way that stopped all the weird functions. Even while charging nothing strange happened...  It was getting crazy! Especially since the closest Apple Store is an hour away from my home. So I finally thought maybe I had a third party app on my phone that is corrupted and making my phone do this- that's when I upgraded to the 6 and tried to download each of my apps separately. Yesterday, my 6 started to do the same thing so I knew it was something not isolated to my 5s or just me so I took to google with my problem. That's where I found this discussion. So after reading about the charger situation, I decided to type this with my phone off the charger to see if it made a difference. Shockingly it has. I don't know why my 5s worked on the charger unprotected but it did. It's the only time I never had problems, but unplugging this one to write this worked also... The charger I am using now is 3rd party- I will try the one that came in the box. But the one I used for my 5s was 3rd party but bought at the Apple Store. Plus my 5s had problems all the time not just while plugged in. Unless it had no case or screen protector on- then it was fine. So back to my original thought- is it a 3rd party app that is causing this craziness? Any updates from anyone recently? Thanks!

  • by Amiemaude,

    Amiemaude Amiemaude Feb 26, 2015 9:01 AM in response to mercerdan
    Level 1 (0 points)
    Feb 26, 2015 9:01 AM in response to mercerdan

    How do I find Lawrence Finch's posts?

  • by Rob.nl,

    Rob.nl Rob.nl Mar 31, 2015 10:21 PM in response to iviop
    Level 1 (10 points)
    iCloud
    Mar 31, 2015 10:21 PM in response to iviop

    I have the same problem with my iPhone 5S and original Apple charger. This is what i see...

     

    * The touchscreen acts crazy and it seems that my touches are not registered correctly on the position is tap or swipe.

    * This only happens when the phone lying horizontally (i.e. bubble level) on, e.g. a table AND is changing

    * When i lift the iPhone and tilt it (i.e. not level on a table), the problem is solved

    * When i unplug the charger, the problem is solved.

     

    Any one the same issue?

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