RossMilner

Q: iPod Classic not recognised by iTunes - Can't sync.

Old iPod Classic has had a world of problems in the past connecting to iTunes. I used have have to reset it every time I wanted to sync it (by holding down Center button and menu button).

 

Now it won't connect to iTunes at all. It says 'connected' on the iPod but doesn't pop up in iTunes. My MacBook recognises it however, because I can find it in disk utilities. Tried resetting it multiple times, and done all the obvious methods. How can I get this to sync up now?

 

Updated to iTunes 12 now and it still won't work.

iPod classic, 5th gen

Posted on Oct 18, 2014 3:04 PM

Close

Q: iPod Classic not recognised by iTunes - Can't sync.

  • All replies
  • Helpful answers

Previous Page 2 of 5 last Next
  • by tomala84,

    tomala84 tomala84 Jan 3, 2015 12:51 AM in response to sterling r
    Level 1 (0 points)
    Jan 3, 2015 12:51 AM in response to sterling r

    Hi

    I have the same problem.

    I installed everything from the scratch (os x on my mac mini)

    Everything worked beautifully yesterday, today iTunes not recognize the iPod.

    Ipod has been tested in the shop and it's OK.

     

     

    I think iTunes needs some UPDATE.

     

     

  • by Michael Mackay,

    Michael Mackay Michael Mackay Jan 3, 2015 3:05 AM in response to tomala84
    Level 2 (325 points)
    Jan 3, 2015 3:05 AM in response to tomala84

    Same here - came on to check to see if I was alone with this as I can't connect my iPod Clssic to 27" iMac (2013 version). Oh well - hope Apple fixes soon.

  • by MiMe Adele,Helpful

    MiMe Adele MiMe Adele Jan 3, 2015 5:39 AM in response to utvols2007
    Level 1 (5 points)
    Jan 3, 2015 5:39 AM in response to utvols2007

    Thanks utvols2007, it worked. My iPod is now fully seen by iTunes 12.0.1.26 and it syncs beautiffully

  • by Kangolman,

    Kangolman Kangolman Jan 3, 2015 10:42 AM in response to RossMilner
    Level 1 (54 points)
    Jan 3, 2015 10:42 AM in response to RossMilner

    Hi I had a similar issue with my 160gb Classic

     

    Went through many things with Apple on the phone all to no avail.

     

    Took it to the Genius Bar and managed to get it recognised by iTunes and then restore....but when i plugged it into my MBA or IMac it was not recognised by iTunes and just appeared on the desktop..again.

     

    Given that i am using Yosemite and iTunes 12 and reinstalled iTunes, Apple answer was to do a reinstall on my MBA!

     

    Reluctantly i did this and it worked!!!!!!!!

     

    It was recognised by the ancient iTunes9 before updating to 12 again and it was still recognised....

     

    Just got to reinstall all my music, photos, documents.....at least i have my retro 160Gb iPod Classic to load everything on....

     

    hope this helps

  • by tomala84,

    tomala84 tomala84 Jan 3, 2015 10:47 AM in response to Kangolman
    Level 1 (0 points)
    Jan 3, 2015 10:47 AM in response to Kangolman

    So I did the seame thing and problem returned after 24h.

  • by Kangolman,

    Kangolman Kangolman Jan 3, 2015 10:55 AM in response to tomala84
    Level 1 (54 points)
    Jan 3, 2015 10:55 AM in response to tomala84

    oh dear, i'll let you know in 25hours...i have an open case with Apple support so hopefully we will get a solution....

  • by tomala84,

    tomala84 tomala84 Jan 3, 2015 10:56 AM in response to Kangolman
    Level 1 (0 points)
    Jan 3, 2015 10:56 AM in response to Kangolman

    OK

  • by Hotrodguru,

    Hotrodguru Hotrodguru Jan 3, 2015 4:53 PM in response to utvols2007
    Level 1 (0 points)
    Jan 3, 2015 4:53 PM in response to utvols2007

    Alright, so I went back and installed the original version of Yosemite I had as suggested by utvols2007. Sure enough, soon as I reverted to an older install of OS X Yosemite, my iPod Classic 160 GB was visible and able to sync in iTunes.

     

    At that point I was happy that I was able to get a few new albums transferred over to my iPod but couldn't remain with that version of Yosemite. Unfortunately, my original install was one of the Beta versions. After about 8 upgrades/restarts I'm back to where I was with the latest version of Yosemite and iTunes. I can NO LONGER see my iPod classic in iTunes but do see it on the desktop and finder.

     

    Obviously a issue with one of the latest OS X updates. APPLE, provide an update to fix this ASAP.

     

    OS X Yosemite 10.10.2 (14C81h)

    iTunes Version 12.0.1.26

  • by Kangolman,

    Kangolman Kangolman Jan 4, 2015 4:51 AM in response to Hotrodguru
    Level 1 (54 points)
    Jan 4, 2015 4:51 AM in response to Hotrodguru

    I also took part in the Beta version...

     

    when i reinstalled i went back to mountain lion then updated to Yosemite

     

    it is version 10.10.1 however so not sure if that is a conflict...

     

    it hasn't updated to 10.10.2 ...yet...

  • by MiMe Adele,

    MiMe Adele MiMe Adele Jan 4, 2015 9:16 AM in response to Kangolman
    Level 1 (5 points)
    Jan 4, 2015 9:16 AM in response to Kangolman

    Got worse.

    After re installing Yosemite, all was fine.

    But then, My iMac asked for some updates... I agreed. It installed Yosemite 10.10.2 and upgrade restarted the computer.

    Now iTunes (12.0.1.26) wont recognize my iPod (classic 160Gb purchased Oct 2014) nor my wife's Classic (80Gb 4-5 years old).

    Now iTunes wont regognize my iPhone 5...

    Pleaaaase Apple do something...

  • by devilskiss,

    devilskiss devilskiss Jan 4, 2015 11:42 AM in response to RossMilner
    Level 1 (0 points)
    Jan 4, 2015 11:42 AM in response to RossMilner

    Hey Apple, holidays are over. Can you sort this out now!

  • by owlies,

    owlies owlies Jan 4, 2015 2:36 PM in response to RossMilner
    Level 1 (0 points)
    Jan 4, 2015 2:36 PM in response to RossMilner

    I am having the same problem! iPod classic mounts on the desktop, but doesn't appear in iTunes. Didn't have this problem before the update. I've tried restarting iPod and Macbook - nothing works. 

     

    Please fix this, I am going on a long plane flight and have to have my tunes on there. It's like Apple timed this bug to **** with me.

  • by Kangolman,

    Kangolman Kangolman Jan 4, 2015 3:02 PM in response to owlies
    Level 1 (54 points)
    Jan 4, 2015 3:02 PM in response to owlies

    well its been over 24 hours and mine still works,

     

    yosemite is still 10.10.1......don't know if thats anything to do with initially using the beta version but it's working,

  • by mwagg123,

    mwagg123 mwagg123 Jan 4, 2015 6:01 PM in response to Kangolman
    Level 1 (0 points)
    Jan 4, 2015 6:01 PM in response to Kangolman

    I also took part in the beta program. Currently running 10.10.2 and my iPods aren't being recognized by iTunes, rather just an icon on my desktop. Did you reinstall Yosemite to an earlier version? If so, how?-thank you (also I have an open case with Apple about this issue)

  • by utvols2007,

    utvols2007 utvols2007 Jan 4, 2015 7:02 PM in response to mwagg123
    Level 1 (0 points)
    Jan 4, 2015 7:02 PM in response to mwagg123

    I think I went into my account and downloaded Yosemite again.  On my developer account.

Previous Page 2 of 5 last Next