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Q: Ipad Air could not start

Dear All,

My Ipad Air has problem that:

While my ipad  was changing battery, after that it was stopped.

I tried to turn it on, when the apple logo appear, then briefly red screen, and then restart.

It could not turn off while cable connect to power or computer. It just can be stopped when no connect USB cable.

 

I tried to solve by restore Ipad as follows:

     Attempt to connect via iTunes via USB,

     Enter Recovery mode via power & home button commands

     The apple logo appear, and then Itunes appeared.

     iTunes recognized the iPad in recovery mode (however, it could not recognize serial number, it just recognized ECID number).

Select restore iPad

Extracting software.

Ipad auto restart.

The apple logo appear, then briefly red screen, and then restart.

     The apple logo appear, and then Itunes appeared.    

Itunes Software at Computer show the error 4013.

 

Check out error 4013

Changed USB port that cable connects to => no change (same above error)

     Changed many USB cable => no change (same above error)

Changed several computers  => no change (same above error)

 

Please help me to solve this problem.

Thanks much!

iPad Air, iOS 8.1.1

Posted on Jan 3, 2015 5:22 AM

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Q: Ipad Air could not start

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