Q: changing apple id and icloud account email addresses
my email was hacked so i changed provider (hotmail to gmail). my previous email was my apple id and icloud accounts. managed to change my apple id to my new email but i can't seem to change my icloud account on my iphone or ipad, a pop up for my hotmail address requesting my passwordkeeps appearing. any suggestions?
iPad mini Wi-Fi, iOS 6.1.1
Posted on Feb 19, 2013 9:24 AM
Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.
Posted on Feb 19, 2013 9:31 AM