HT200197: Get help with audio, video, or power on Apple TV

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ccrostelli

Q: apple tv 2nd generetion . i cannot set time and date. so i cannot see nothing with the apple tv . what i have to do ?

hi , i have some trouble with the apple tv. i cannot set the time and date and the screen go always , in the computer and setting option . i cannot see the regular screen option . and also the airplay does not work good. can somebody help me ? i have tried to restart .

iPad 2

Posted on Jan 3, 2015 2:05 PM

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Q: apple tv 2nd generetion . i cannot set time and date. so i cannot see nothing with the apple tv . what i have to do ?

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jan 3, 2015 2:14 PM in response to ccrostelli
    Level 10 (103,693 points)
    Apple TV
    Jan 3, 2015 2:14 PM in response to ccrostelli

    Welcome to the Apple Community.


    Assuming this is not the first time you have used your Apple TV


    1. You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    2. Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
    3. If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
    4. If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.


    If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

  • by ccrostelli,

    ccrostelli ccrostelli Jan 3, 2015 6:29 PM in response to Winston Churchill
    Level 1 (0 points)
    Jan 3, 2015 6:29 PM in response to Winston Churchill

    i have restored from itunes.

    put in the tv choose the languages . and the date and time setting run run run run run and never stop .