HT200197: Get help with audio, video, or power on Apple TV
Learn about Get help with audio, video, or power on Apple TV
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Helpful answers
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Jan 3, 2015 2:14 PM in response to ccrostelliby Winston Churchill,Welcome to the Apple Community.
Assuming this is not the first time you have used your Apple TV
- You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
- Also try restarting the router. (Also try removing it’s power cord for at least 30 seconds)
- If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
- If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.
If this is a new Apple TV, in addition to trying the above, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.
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Jan 3, 2015 6:29 PM in response to Winston Churchillby ccrostelli,i have restored from itunes.
put in the tv choose the languages . and the date and time setting run run run run run and never stop .