Q: Hello
I bought iPhone 5c in November 2013 in Phillipsburg . This was my first iPhone, therefore the seller offered me help and adjusted all the settings himself. Soon I started to use my iPhone easily. Everything was alright until I decided to update the iOS to the new version 8.1.2 and now the phone asks for the first apple ID which I do not know, beacuse the first apple ID for this iPhone was adjested by the seller. My new apple ID does not allow to activate the phone. I bought my iphone legally at at&t. . Please help me to activate my iPhone.
See the cheque and the photo of the box attached.
With the new Apple ID MAC everything works fine, etc.
<Personal Information Removed by Host>
iPhone 5c, iOS 8.1.2, null
Posted on Jan 4, 2015 1:53 AM
You will have to contact the seller to have the Activation Lock removed. Only the person who set the Activation Lock can turn it off:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
Sorry
GB
Posted on Jan 3, 2015 11:47 PM