GShelton2014

Q: New HD, HD cable, and re-installed OS, and several applications not cooperating: what to do?

MacBook Pro mid/late 2009, 13", 10.6.8

Hi, all.

Thanks in advance to all who can point me in the right direction!

 

Although this (may) sounds like a software issue at the outset, I have been directed to this (OSX 10.6) forum.  [My original post is under the iLife/iPhoto forum and the thread is titled "iPhoto 8.1.2 doesn't work after reinstalled the OS 10.6.8?".  If you are interested to see a couple brief comments of what others have had to say, check it out.]

 

In short, I have two applications (Mail and my precious iPhoto) that give a lengthy "Problem Report" when I attempt to open them, and two applications (Launchpad and Notes) that tell me I can't run the application with this version of mac OS.  I have attempted to re-install Mail and iPhoto with no success and I have re-installed the OS (10.6 disc, 10.6.3 disc, and Software Update's 10.6.8) with no progress towards fixing Mail and iPhoto.

 

Here is the story:

iPhoto will not open and gives the error message ("Check with the developer to make sure iPhoto works with this version of Mac OS X.......")--as does Mail.  (On another note, Launchpad and Notes, when attempting to open, give a me a, "You can't use this version of the application Launchpad with this version of Mac OSX.  You have 10.6.8.  The app requires 10.7 or later."  Although, I do not use Launchpad or Notes, it would be nice to have all applications working again.)

 

I have tried reinstalling iPhoto (carefully, i.e., removing the old app and pkg files) with no luck.  Note that in this case, I am using an iLife disc.

 

Hardware story:  My computer had a plethora or issues several months ago--eventually not booting--I left it alone for a couple months while using a friend's computer in the interim.  Eventually I had my laptop diagnosed as a having a bad HD.  I replaced it myself (upgrading to a Western Digital, 7200 rpm and 750 GB).  I had to troubleshoot when it came time to erase the new HD and ended up replacing the HD cable--then my computer was up and running (thus, although I have not checked experimentally, my old HD may actually have been OK all along).

 

Software story: I reinstalled my OS (10.6 from disc, 10.6.3 from disc, 10.6.8 using Software Update).  Then restored using the most recent Time Machine backup prior to my computer initially having "a plethora of problems"--TM backup from external HD.  If you've read all this, you are now caught up.  My computer boots like a charm, Firefox works, Microsoft Office applications work, even iTunes works.  But my precious iPhoto, Mail, and a couple other applications will not cooperate.

 

Here is the "Problem Report for iPhoto" minus all of the lines below "Binary images" (Note that the Problem Report when attempting to open Mail is more or less the same, e.g., the Dyld Error Message is the same):

Process:     iPhoto [401]
Path:        /Applications/iPhoto.app/Contents/MacOS/iPhoto
Identifier:  com.apple.iPhoto
Version:     8.1.2 (8.1.2)
Build Info:  iPhotoProject-4240000~8
Code Type:   X86 (Native)

Parent Process:  launchd [110]

 

Date/Time:   2014-12-25 09:56:20.836 -0800
OS Version:  Mac OS X 10.6.8 (10K549)

Report Version:  6

 

Interval Since Last Report:      -17254 sec
Crashes Since Last Report:       15

Per-App Crashes Since Last Report:   6

Anonymous UUID:                  18675662-5EB2-472B-A589-66415153551B

 

Exception Type:  EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Crashed Thread:  0

 

Dyld Error Message:

  Symbol not found: _NSApplicationDidChangeFocusedUIElementNotification

  Referenced from: /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices

  Expected in: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

in /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices

MacBook Pro, Mac OS X (10.6.8)

Posted on Dec 25, 2014 10:03 AM

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Q: New HD, HD cable, and re-installed OS, and several applications not cooperating: what to do?

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  • Helpful answers

  • by Eric Root,

    Eric Root Eric Root Dec 26, 2014 7:02 AM in response to GShelton2014
    Level 9 (73,524 points)
    iTunes
    Dec 26, 2014 7:02 AM in response to GShelton2014

    Please post the full crash report. Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read.

     

    Etrecheck – System Information

  • by a brody,

    a brody a brody Dec 26, 2014 9:12 AM in response to GShelton2014
    Level 9 (66,889 points)
    Classic Mac OS
    Dec 26, 2014 9:12 AM in response to GShelton2014

    Run Etrecheck

  • by GShelton2014,

    GShelton2014 GShelton2014 Dec 26, 2014 10:29 AM in response to Eric Root
    Level 1 (0 points)
    Dec 26, 2014 10:29 AM in response to Eric Root

    Eric Root and a brody,

     

    Here she is:

     

    EtreCheck version: 2.1.5 (108)

    Report generated December 26, 2014 10:23:50 AM PST

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Adware] links for help removing adware.

     

    Hardware Information: ℹ️

        MacBook Pro (13-inch, Mid 2009) (Verified)

        MacBook Pro - model: MacBookPro5,5

        1 2.53 GHz Intel Core 2 Duo CPU: 2-core

        4 GB RAM

            BANK 0/DIMM0

                2 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

        NVIDIA GeForce 9400M - VRAM: 256 MB

            Color LCD 1280 x 800

            spdisplays_display_connector

     

    System Software: ℹ️

        Mac OS X 10.6.8 (10K549) - Uptime: 14:4:15

     

    Disk Information: ℹ️

        WDC WD7500BPKX-22HPJT0 disk0 : (698.64 GB)

            - (disk0s1) <not mounted> : 210 MB

            [redacted]HD (disk0s2) / : 749.81 GB (596.96 GB free)

     

        OPTIARC  DVD RW AD-5960S 

     

    USB Information: ℹ️

        Apple Inc. Built-in iSight

        Apple Internal Memory Card Reader

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

     

    Adware: ℹ️

        Geneio [Remove]

        Downlite [Remove]

     

    Startup Items: ℹ️

        LexSleeperX: Path: /Library/StartupItems/LexSleeperX

        Startup items are obsolete in OS X Yosemite

     

    Problem System Launch Daemons: ℹ️

        [not loaded]    org.samba.winbindd.plist [Support]

     

    Launch Agents: ℹ️

        [running]    Safe.Connect.client.plist [Support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Support]

        [running]    Jack.plist Adware! [Remove]

        [running]    Safe.Connect.plist [Support]

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.ARM.[...].plist [Support]

        [loaded]    com.adobe.ARM.[...].plist [Support]

     

    User Login Items: ℹ️

        iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        AdobeResourceSynchronizer    ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

        SanDiskSecureAccess_Manager    UNKNOWN (missing value)

     

    Internet Plug-ins: ℹ️

        JavaAppletPlugin: Version: Unknown Check version

        FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]

        QuickTime Plugin: Version: 7.6.6

        AdobePDFViewerNPAPI: Version: 10.1.10 [Support]

        AdobePDFViewer: Version: 10.1.10 [Support]

        Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235

        OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]

        Google Earth Web Plug-in: Version: 7.1 [Support]

        AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]

        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]

        iPhotoPhotocast: Version: 7.0

     

    Safari Extensions: ℹ️

        GoPhoto.it [Installed]

     

    Audio Plug-ins: ℹ️

        iSightAudio: Version: 7.6.6

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

             5%    WindowServer

             1%    fontd

             1%    firefox

             0%    SystemUIServer

             0%    scManagerD

     

    Top Processes by Memory: ℹ️

        374 MB    firefox

        60 MB    mds

        60 MB    Finder

        56 MB    WindowServer

        34 MB    SystemUIServer

     

    Virtual Memory Information: ℹ️

        2.42 GB    Free RAM

        807 MB    Active RAM

        452 MB    Inactive RAM

        350 MB    Wired RAM

        188 MB    Page-ins

        0 B    Page-outs

     

    Diagnostics Information: ℹ️

        Dec 25, 2014, 08:20:11 PM    Self test - passed

        Dec 25, 2014, 09:56:21 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2014-12-25-095621_[reda cted].crash

        Dec 24, 2014, 10:25:36 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2014-12-24-222536_[redact ed].crash

        Dec 24, 2014, 10:05:49 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2014-12-24-220549_[reda cted].crash

        Dec 24, 2014, 09:59:27 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2014-12-24-215927_[reda cted].crash

        Dec 24, 2014, 09:57:37 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2014-12-24-215737_[redact ed].crash

        Dec 24, 2014, 09:17:17 PM    /Library/Logs/DiagnosticReports/ScreenSaverEngine_2014-12-24-211717_[redacted]. crash

        Dec 24, 2014, 09:17:17 PM    /Library/Logs/CrashReporter/ScreenSaverEngine_2014-12-24-211717_[redacted].cras h

        Dec 24, 2014, 01:53:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2014-12-24-135324_[reda cted].crash

        Dec 24, 2014, 12:49:03 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2014-12-24-124903_[reda cted].crash

        Dec 24, 2014, 12:26:54 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2014-12-24-122654_[reda cted].crash

        Dec 23, 2014, 11:30:15 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2014-12-23-233015_[reda cted].crash

        Dec 23, 2014, 11:27:45 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2014-12-23-232745_[reda cted].crash

        Dec 23, 2014, 11:09:23 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2014-12-23-230923_[redact ed].crash

        Dec 23, 2014, 11:05:13 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2014-12-23-230513_[redact ed].crash

        Dec 23, 2014, 11:04:38 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2014-12-23-230438_[redact ed].crash

        Dec 23, 2014, 10:51:59 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2014-12-23-225159_[reda cted].crash

        Dec 23, 2014, 10:32:41 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2014-12-23-223241_[reda cted].crash

  • by Eric Root,

    Eric Root Eric Root Dec 27, 2014 7:04 AM in response to GShelton2014
    Level 9 (73,524 points)
    iTunes
    Dec 27, 2014 7:04 AM in response to GShelton2014

    Geneio [Remove]

        Downlite [Remove]

     

    You have adware installed.

     

    DownLite Uninstall

     

    Genieo Uninstall

     

    Genieo Uninstall (2)      see post by   Linc Davis

  • by GShelton2014,

    GShelton2014 GShelton2014 Jan 3, 2015 7:12 PM in response to Eric Root
    Level 1 (0 points)
    Jan 3, 2015 7:12 PM in response to Eric Root

    Below is my latest EtreCheck.

    I have removed (following instructions very carefully) any downlite/genieo files (see EtreCheck report)

    I tried reinstalling the operating system.

    I am back to "ground zero", having the same issues as in my original post (e.g., iPhoto/Mail/Safari won't open and each generates the same crash report--see original post at top of page).

     

    What next?

    >>Should I get rid of any and all files within the Launch Daemon/Agent folders?

    >>In regards to the second Genieo Uninstall link above (Re: Does someone know how to remove safely Genieo), I have several Firefox "plugins" but no "Extensions".  I've been through the TheSafeMac.com pages on uninstalling adware and I can't seem to delete/remove the "plugins".  In any case, I don't think any of the plugins left (see EtreCheck report) are malicious.

     

    Best,

    -G

     

    EtreCheck version: 2.1.5 (108)

    Report generated January 3, 2015 6:26:01 PM PST

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Adware] links for help removing adware.

     

    Hardware Information: ℹ️

        MacBook Pro (13-inch, Mid 2009) (Verified)

        MacBook Pro - model: MacBookPro5,5

        1 2.53 GHz Intel Core 2 Duo CPU: 2-core

        4 GB RAM

            BANK 0/DIMM0

                2 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1067 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

        NVIDIA GeForce 9400M - VRAM: 256 MB

            Color LCD 1280 x 800

            spdisplays_display_connector

     

    System Software: ℹ️

        Mac OS X 10.6.8 (10K549) - Uptime: 0:4:49

     

    Disk Information: ℹ️

        WDC WD7500BPKX-22HPJT0 disk0 : (698.64 GB)

            - (disk0s1) <not mounted> : 210 MB

            [redacted]HD (disk0s2) / : 749.81 GB (598.16 GB free)

     

        OPTIARC  DVD RW AD-5960S

     

    USB Information: ℹ️

        Apple Internal Memory Card Reader

        Apple Inc. Built-in iSight

        Apple Inc. Apple Internal Keyboard / Trackpad

        Apple Computer, Inc. IR Receiver

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

     

    Startup Items: ℹ️

        LexSleeperX: Path: /Library/StartupItems/LexSleeperX

        Startup items are obsolete in OS X Yosemite

     

    Problem System Launch Daemons: ℹ️

        [not loaded]    org.samba.winbindd.plist [Support]

     

    Launch Agents: ℹ️

        [running]    Safe.Connect.client.plist [Support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Support]

        [running]    Safe.Connect.plist [Support]

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.ARM.[...].plist [Support]

        [loaded]    com.adobe.ARM.[...].plist [Support]

     

    User Login Items: ℹ️

        iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        AdobeResourceSynchronizer    ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)

        SanDiskSecureAccess_Manager    UNKNOWN (missing value)

     

    Internet Plug-ins: ℹ️

        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version

        QuickTime Plugin: Version: 7.6.6

        AdobePDFViewerNPAPI: Version: 10.1.10 [Support]

        AdobePDFViewer: Version: 10.1.10 [Support]

        OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]

        Google Earth Web Plug-in: Version: 7.1 [Support]

        AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Support]

        Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]

        iPhotoPhotocast: Version: 7.0

     

    Safari Extensions: ℹ️

        gophoto-it [Installed]

     

    Audio Plug-ins: ℹ️

        iSightAudio: Version: 7.6.6

     

    3rd Party Preference Panes: ℹ️

        Flash Player  [Support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

             4%    WindowServer

             0%    fontd

             0%    firefox

             0%    ps

             0%    SystemUIServer

     

    Top Processes by Memory: ℹ️

        262 MB    firefox

        52 MB    WindowServer

        43 MB    mds

        43 MB    Finder

        34 MB    Dock

     

    Virtual Memory Information: ℹ️

        2.73 GB    Free RAM

        672 MB    Active RAM

        276 MB    Inactive RAM

        345 MB    Wired RAM

        175 MB    Page-ins

        0 B    Page-outs

     

    Diagnostics Information: ℹ️

        Jan 3, 2015, 06:25:08 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-01-03-182508_[reda cted].crash

        Jan 3, 2015, 06:21:47 PM    Self test - passed

        Jan 3, 2015, 05:32:01 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-01-03-173201_[reda cted].crash

        Jan 3, 2015, 01:49:04 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iPhoto_2015-01-03-134904_[reda cted].crash

        Jan 3, 2015, 01:48:10 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-01-03-134810_[reda cted].crash

        Jan 3, 2015, 01:46:04 PM    /Library/Logs/CrashReporter/bash_2015-01-03-134604_[redacted].crash

        Jan 3, 2015, 01:46:04 PM    /Library/Logs/DiagnosticReports/bash_2015-01-03-134604_[redacted].crash

  • by Eric Root,

    Eric Root Eric Root Jan 4, 2015 8:00 AM in response to GShelton2014
    Level 9 (73,524 points)
    iTunes
    Jan 4, 2015 8:00 AM in response to GShelton2014

    If you are still getting crash reports, can you copy and paste them into a reply. Screen shots are hard to read.

  • by GShelton2014,

    GShelton2014 GShelton2014 Jan 4, 2015 8:41 AM in response to Eric Root
    Level 1 (0 points)
    Jan 4, 2015 8:41 AM in response to Eric Root

    Sure.

     

    I get the "same" Problem Report for Safari, iPhoto, and Mail (e.g., the Dyld error message is the same for all three).

    For example, here's the Problem Report when attempting to open iPhoto (Note I did not include the hundred or so lines below "Binary images"):

     

    Process:     iPhoto [595]
    Path:        /Applications/iPhoto.app/Contents/MacOS/iPhoto
    Identifier:  com.apple.iPhoto
    Version:     8.1.2 (8.1.2)
    Build Info:  iPhotoProject-4240000~8
    Code Type:   X86 (Native)

    Parent Process:  launchd [96]

     

    Date/Time:   2015-01-04 08:34:15.715 -0800
    OS Version:  Mac OS X 10.6.8 (10K549)

    Report Version:  6

     

    Interval Since Last Report:      2515 sec
    Crashes Since Last Report:       5

    Per-App Crashes Since Last Report:   3

    Anonymous UUID:                  18675662-5EB2-472B-A589-66415153551B

     

    Exception Type:  EXC_BREAKPOINT (SIGTRAP)

    Exception Codes: 0x0000000000000002, 0x0000000000000000

    Crashed Thread:  0

     

    Dyld Error Message:

      Symbol not found: _NSApplicationDidChangeFocusedUIElementNotification

      Referenced from: /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices

      Expected in: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

    in /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices

  • by GShelton2014,

    GShelton2014 GShelton2014 Jan 4, 2015 8:48 AM in response to Eric Root
    Level 1 (0 points)
    Jan 4, 2015 8:48 AM in response to Eric Root

    I take it back: the Problem Report's Dyld Error Message for Safari is distinct from those of iPhoto and Mail.

    Report for Safari:


    Process:     Safari [617]
    Path:        /Applications/Safari.app/Contents/MacOS/Safari
    Identifier:  com.apple.Safari
    Version:     ??? (???)
    Build Info:  WebBrowser-75345910~1
    Code Type:   X86-64 (Native)

    Parent Process:  launchd [96]

     

    Date/Time:   2015-01-04 08:42:59.426 -0800
    OS Version:  Mac OS X 10.6.8 (10K549)

    Report Version:  6

     

    Interval Since Last Report:      3035 sec
    Crashes Since Last Report:       7

    Per-App Crashes Since Last Report:   3

    Anonymous UUID:                  18675662-5EB2-472B-A589-66415153551B

     

    Exception Type:  EXC_BREAKPOINT (SIGTRAP)

    Exception Codes: 0x0000000000000002, 0x0000000000000000

    Crashed Thread:  0

     

    Dyld Error Message:

      Library not loaded: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

      Referenced from: /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2

      Reason: image not found

  • by GShelton2014,

    GShelton2014 GShelton2014 Jan 4, 2015 9:23 AM in response to Eric Root
    Level 1 (0 points)
    Jan 4, 2015 9:23 AM in response to Eric Root

    Eric Root et al.,

     

    I've  looked into the Dyld Error Messages a bit...

    >For Safari:

    "Dyld Error Message:

      Library not loaded: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText

      Referenced from: /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2

      Reason: image not found"

     

    >>For iPhoto and Mail:

    Dyld Error Message:

      Symbol not found: _NSApplicationDidChangeFocusedUIElementNotification

      Referenced from: /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices

      Expected in: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

    in /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices

     

    And, what I've discovered (helpful or not? not sure, which is why I'm posting it):

     

    >For Safari, cf. "Library not loaded: /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText"

    Within my /System/Library/ there are two Frameworks folders: one "Frameworks" one "Frameworks (from old mac)".  I have no idea what that is about; normal??  In any case, I see that for Safari, whatever the computer is looking for ("CoreText" file, a .framework file) exists in the "Frameworks (from old mac)" folder.  There isn't even a CoreText folder in my /System/Library/Frameworks/.

     

    >>For iPhoto and Mail, cf. "Expected in: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit"

    Again, there are two Frameworks folders in /System/Library/.  Both of these Frameworks folders have /AppKit.framework/Versions/C/AppKit.  However, the AppKit.framework file does not contain "_NSApplicationDidChangeFocusedUIElementNotification".  Should it?  Is the text "_NSApplicationDidChangeFocusedUIElementNotification" supposed to occur in that AppKit file?

     

    Should I post the (small amount of) text from the AppKit.framework and CoreText.framework  files here in a reply?

     

    -G

  • by Eric Root,

    Eric Root Eric Root Jan 4, 2015 4:51 PM in response to GShelton2014
    Level 9 (73,524 points)
    iTunes
    Jan 4, 2015 4:51 PM in response to GShelton2014

    Try a restart.

     

    Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.

     

    Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.

     

    Isolating an issue by using another user account

     

    If the problem is still there, try booting into the Safe Mode using your normal account.  Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.

     

    Safe Mode - About

     

     

                   

     

    Safe Mode

  • by GShelton2014,Solvedanswer

    GShelton2014 GShelton2014 Jan 6, 2015 8:30 AM in response to Eric Root
    Level 1 (0 points)
    Jan 6, 2015 8:30 AM in response to Eric Root

    Problems still persisted with other users and in safe mode.

     

    Here is what worked (and I feel like a complete and total dolt!):

    >>I was looking through my TM machine backups in order to restore to the preferred backup and noticed that for the last year I've been running 10.8.5(!).  I had no idea and here's why: First, I have had zero reasons to check on my operating system in the last year.  Second, back in January 2014, I had upgraded to Mavericks (from 10.6.8), had a bunch of quirky system and software issues, so I downgraded back to what I would swear on was 10.6.8.  Third, I have never installed Mountain Lion!

     

    >>At this point, after SO much adware/malware sleuthing (and I did learn a lot), I decided to upgrade to Mavericks again--for one, the message had been screaming at me at least when attempting to open Notes and Launchpad, "You can't use this version of the application X with this version of Mac OSX.  You have 10.6.8.  The app requires 10.7 or later."  (Dolt!).

     

    >>So, I erased and installed 10.6.3 from disc (again), updated software, the updated to Mavericks (from App Store because I had already downloaded it--did you know, it is no longer available unless you previously downloaded it?).  Then I restored from TM backup (in which I was operating 10.8.5 for reason(s) unbeknownst to me) and all is beautiful again.

     

    I can't believe I did not try upgrading OS in the first place.  But thankfully, I've had time in the last few weeks to figure this out as I've recovered 10,000 precious photos and who knows what else.

     

    -G

     

    Hanging question: when I erase and install 10.6.8, the restore to old, preferred TM backup, About This Mac says, "10.6.8".  OK, that makes sense.  When I upgrade to Mavericks, then restore, I end up in 10.8.5 land.  What's that all about anyways?  OS basics?  Do tell anyways.