HT203585: FaceTime for Mac: Troubleshooting FaceTime
Learn about FaceTime for Mac: Troubleshooting FaceTime
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Jan 4, 2015 2:49 PM in response to steve fortierby Linc Davis,The FaceTime app in the App Store is only for OS X 10.6. You have FaceTime built-in. It's in the Applications folder, unless you somehow managed to delete it.