HT201274: Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch

Learn about Erase all content and settings on your iPhone, iPad, iPod touch, or Apple Watch
jbarry1234

Q: Article HT201274 is useless

This document is useless. It erases a few things, but vast majority of things it leaves completely untouched (apps, data, phone messages/contacts/favorites, text messages, calendar items, contacts, etc etc etc), and some of these things cannot be removed manually. I wasted two hours trying to manually erase those things that this article's instructions left untouched. Then I found that some things cannot be removed manually.

 

Don't waste your time with the instructions in this document. The only way to completely wipe your phone of everything is to use the "Restore iPhone" button in iTunes.

iPhone 4S, iOS 7.1.2

Posted on Dec 28, 2014 4:55 PM

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Q: Article HT201274 is useless

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  • by Philly_Phan,

    Philly_Phan Philly_Phan Dec 28, 2014 5:32 PM in response to jbarry1234
    Level 6 (13,576 points)
    iPhone
    Dec 28, 2014 5:32 PM in response to jbarry1234

    jbarry1234 wrote:

     

    The only way to completely wipe your phone of everything is to use the "Restore iPhone" button in iTunes.

     

    You mean like it states at the bottom of HT201274?

  • by jbarry1234,

    jbarry1234 jbarry1234 Jan 4, 2015 11:25 AM in response to Philly_Phan
    Level 1 (0 points)
    Jan 4, 2015 11:25 AM in response to Philly_Phan

    Actually, yes.

     

    I mean, your sarcasm aside, fact is, the information and steps in this document says it's going to accomplish something it doesn't actually accomplish.

     

    Anything to comment about that fact? I don't expect you will. I mean, you would actually find value in a document that is at least 90% wrong, but redeemed by the fact that one sentence is correct?

     

    I'm simply warning folks to not trust this document, and to not waste time with it like it did. I'm trying to help. What was your comment intended to accomplish.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Jan 4, 2015 11:23 AM in response to jbarry1234
    Level 6 (13,576 points)
    iPhone
    Jan 4, 2015 11:23 AM in response to jbarry1234

    jbarry1234 wrote:

     

    Actually, yes.

     

    I mean, your sarcasm aside, fact is, the information and steps in this document says it's going to accomplish something it doesn't actually accomplish.

     

    Anything to comment about that fact? I don't expect you will. I mean, you would actually find value in a document that is at least 90% wrong, but redeemed by the fact that one sentence is correct?

    The document is correct.

  • by jbarry1234,

    jbarry1234 jbarry1234 Jan 4, 2015 11:27 AM in response to Philly_Phan
    Level 1 (0 points)
    Jan 4, 2015 11:27 AM in response to Philly_Phan

    I'm simply warning folks to not trust this document, and to not waste time with it like it did. I'm trying to help. What is your comment intended to accomplish.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Jan 4, 2015 11:28 AM in response to jbarry1234
    Level 6 (13,576 points)
    iPhone
    Jan 4, 2015 11:28 AM in response to jbarry1234

    Unfortunately, you're wrong.

  • by jbarry1234,

    jbarry1234 jbarry1234 Jan 4, 2015 11:38 AM in response to Philly_Phan
    Level 1 (0 points)
    Jan 4, 2015 11:38 AM in response to Philly_Phan

    Hmm, ok. Well, it's called "Erase All Content and Settings".  It doesn't do that.

     

    You disagree. And you're ok with documents being mostly wrong as long as one sentence is right. Got it.

  • by Philly_Phan,

    Philly_Phan Philly_Phan Jan 4, 2015 11:45 AM in response to jbarry1234
    Level 6 (13,576 points)
    iPhone
    Jan 4, 2015 11:45 AM in response to jbarry1234

    No, not at all.