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Learn about About your support coverage and service optionsQ: How can you talk with a supervisor or someone higher then a regular tech person after fighting with apple and phone provider to ge ... How can you talk with a supervisor or someone higher then a regular tech person after fighting with apple and phone provider to get my phone fixed more
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Jan 5, 2015 5:27 AM in response to RayClby TJBUSMC1973,Who do you think you're talking to? Apple? Apple isn't here. This is a user-to-user technical assistance forum.
If you're talking about at an Apple Store, the Admins or Geniuses are the highest level of support, short of the Store Manager.
If you're talking about calling in to Apple Support, a Senior Technical Advisor is the highest level of technical support available.
Speak to one of them.