HT202786: iCloud Photo Sharing

Learn about iCloud Photo Sharing
matt.savas

Q: Shared photos appear on iPad and iPhone but not on Mac

Hi Everyone:

 

I have several albums I share via iCloud. They appear on both my iPhone and iPad, but do not appear in iPhoto on my Mac. The album titles appear, but the photos do not have. Below are screenshots.

 

All devices are using the same iCloud account. I have tried turning iCloud Photo Sharing on and off in both System Preferences and iPhoto, but that is not working. 

 

iPad:

  • iOS 8.1

Mac

  • OSX Yosemite 10.10.1
  • MacBook Pro 13-inch (mid-2012)

 

 

 

Photos on iPad_Working Properly.PNG

iPhoto on Mac_Photos Not Appearing.png

MacBook Pro, OS X Yosemite (10.10.1)

Posted on Dec 30, 2014 5:47 AM

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Q: Shared photos appear on iPad and iPhone but not on Mac

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  • Helpful answers

  • by tmr1987,

    tmr1987 tmr1987 Jan 4, 2015 9:40 PM in response to matt.savas
    Level 1 (0 points)
    Jan 4, 2015 9:40 PM in response to matt.savas

    I, too, am having this problem but additionally, the number of photos in my shared streams in iPhoto (version 9.6 on Yosemite 10.10.1 - MacBook Pro)  are not matching up with the actual number listed on my iPhone 6 and iPad mini 3 - all of the photos are in both my husband's and my shared streams but about 800+ are missing from iPhoto's iCloud stream. Also, streams that I have deleted ages ago are still appearing. I have also turned iCloud Photo Sharing off and back on.

  • by Old Toad,

    Old Toad Old Toad Jan 5, 2015 9:59 AM in response to matt.savas
    Level 10 (141,105 points)
    Mac OS X
    Jan 5, 2015 9:59 AM in response to matt.savas

    You might give this a try:

     

    Disable Photo Stream in the System/iCloud preference pane

     

    Preview002.png

     

    and in iPhoto's Photo Stream preference pane.

     

    Highlighter001.jpg

     

    Reboot and reenable both respectively. See if that will jump start the Shared Photo Streams.

    OTsig.png

  • by tmr1987,

    tmr1987 tmr1987 Jan 5, 2015 10:28 AM in response to Old Toad
    Level 1 (0 points)
    Jan 5, 2015 10:28 AM in response to Old Toad

    Old Toad, it didn't work for me.  

  • by léonie,

    léonie léonie Jan 5, 2015 10:37 AM in response to tmr1987
    Level 10 (106,946 points)
    iLife
    Jan 5, 2015 10:37 AM in response to tmr1987

    You could also try to remove folder ~/Library/Application Support/iLifeAssetManagement/assets/sub-shared/  to the Desktop.

    This folder is the local copy of the photos in the shared Photo Streams on the Mac from the user library.

     

    The user library is hidden by default. To open the hidden User Library:

    • Use the Finder's "Go" menu.
    • Click "Go", then hold down the options key, until you are seeing "Library" in the drop down menu appear and click it.

     

    In the Finder window that will open navigate to the folder ~/Library/Application Support/iLifeAssetManagement/assets/sub-shared/.

     

    Remove the folder and restart the Mac.   It will take some time, until the folder will populate again. Don't delete the copy you removed, just in case.

  • by tmr1987,

    tmr1987 tmr1987 Jan 5, 2015 10:41 AM in response to léonie
    Level 1 (0 points)
    Jan 5, 2015 10:41 AM in response to léonie

    i just had a realization - it's not my photos that are missing, it is my husband's or family members. Is there something they need to do on their end? I can see and download the photos on my ipad and iphone and apple says I should be able to do so on my computer as well as the videos.

  • by léonie,

    léonie léonie Jan 5, 2015 10:49 AM in response to tmr1987
    Level 10 (106,946 points)
    iLife
    Jan 5, 2015 10:49 AM in response to tmr1987
    i just had a realization - it's not my photos that are missing, it is my husband's or family members.

    Can it be, that they already deleted the photos again, that they have shared to the stream?

    Then the photos will no longer appear, when you reset the Shared Stream.

     

    But iCloud is terribly slow right after the holiday season, because so many people are setting up new Macs. It can take a very long time for the shared streams to populate again. After I upgraded to Yosemite, I had to wait for two days to see the photos in my Shared streams again.

  • by tmr1987,

    tmr1987 tmr1987 Jan 5, 2015 10:58 AM in response to léonie
    Level 1 (0 points)
    Jan 5, 2015 10:58 AM in response to léonie

    No, they are in his stream & this includes new photos, too. I've had the problem for months and from everything I've googled it seems that I'm not the only one. I'm guessing it's another thing that Apple has plans for but just hasn't rolled out.