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All replies
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Helpful answers
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Dec 31, 2014 7:00 AM in response to SY Jungby braden85,Hey there SY Jung,
I see that you may be experiencing an issue with your Personal Hotspot functionality on your iPhone. I have an article that can help you troubleshoot this issue, and it can be found below:
iOS: Troubleshooting Personal Hotspot - Apple Support
http://support.apple.com/en-us/HT203302
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden
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Jan 4, 2015 11:55 AM in response to braden85by SY Jung,I had tried these a few times. Resetting, changing the settings, and syncing again...
It still does not work.
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Jan 4, 2015 12:03 PM in response to SY Jungby KiltedTim,Then you should be talking to the manufacturer of the device that's having a problem connecting... Amazon, Google, etc.
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Jan 5, 2015 11:15 AM in response to KiltedTimby Aelton,I have the same issue and since the manufacturer of the device I am trying to connect is Apple (in addition to any other manufacturer of any wifi capable devices that will also not connect) , I will go ahead and post here as well.
This just started happening suddenly. I'm on 8.1.2 and Nothing will connect. I see the blue bar at the top appear and disappear 2 or 3 times and the connection just fails. There are other threads on this topic as well. I have tried:
- Reset network settings
- Rename the device and therefore the hotspot
- Hotspot password change
- Forgetting the network on connecting devices
- Etc.
I would greatly appreciate some insight here. The troubleshooting steps in the link above do not work. The only thing I have yet to try is a full restore which I would prefer to avoid if possible.
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Jan 5, 2015 11:27 AM in response to KiltedTimby SY Jung,They work with our Wifi at home. It is NOT the machine...
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Jan 5, 2015 11:29 AM in response to ManSinhaby SY Jung,AT&T but the connection to the computer (laptop) works if I use the USB cable. The Hotspot does not work if there is NO direct connection to the device. I can not connect my phone to the FireStick or the Google device. So it doesn't seem like it is the service.
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Jan 5, 2015 12:38 PM in response to Aeltonby ManSinha,Can your machine(s) even "see" the WiFi - as you know it is typically named after the phone - such as Tom's iPhone
I am wondering if somehow the very functionality of the hotspot has been compromised somehow - intriguing because a wired connection works but a wireless one does not
Thanks
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Jan 5, 2015 1:34 PM in response to ManSinhaby Aelton,Yes, the network SSID is visible. I've changed the network names, etc. and other devices are able to see it regardless. I was able on 1 occasion to connect my macbook after several tries, but both my iPad and another device are unable to connect. As I said, they are clearly attempting connection as I see the blue connection bar appear/disappear multiple times on the iPhone but then the connection either just fails with no error, or I get an incorrect password error when there is no issue with the password. I've also tried changing the pw on the hotspot to no avail.
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Jan 5, 2015 10:28 PM in response to Aeltonby ManSinha,It would seem you have done most of what we can suggest short of a full restore OR a visit to a Genius Bar....
