E-2043

Q: iOS 8 Wi-Fi problems

WI-Fi problems on iPad Air, iPad mini with Retina display and iPhone 5S after upgrading to iOS 8.

Typical results from OOKLA Speedtest before upgrade: Ping 17 ms, Upload 21 Mbps, Download 4.4 Mbps

Typical results after upgrade: Ping 39 ms, Download 2.9 Mbps, Upload 0.47 Mbps

iPad 2 with iOS 7.1.2 get 15 Mbps download and 4.4 upload on the same network.

Resetting network settings on the iOS 8 devices did not improve the performance.

Changing band on the router from 2.4 GHz to 5 GHz did give me back the speed on all devices.

However the speed occasonally drops on the iOS 8 devices, and the signal strengt can go from full til lost connection without moving the devices.

Also sometimes the Wi-Fi SweetSpots app report 0 mbps when the signal strenght is indicated as full and then suddenly go up to around 58 Mbps again.

It is almost like the device is trying to use cellular network that I do not have on the iPads before it suddenly switches back to Wi-fi nettwork again.

I am thinking about going back to my iPad 2 with iOS 7.1.2 that is working perfectly until the Wi-Fi issues are resolved.

 

Any help will be very much appreciated!

iPad Air Wi-Fi, iOS 8

Posted on Sep 20, 2014 9:17 AM

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Q: iOS 8 Wi-Fi problems

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  • by elcpu,

    elcpu elcpu Jan 2, 2015 2:18 PM in response to Procyon256
    Level 6 (16,200 points)
    Photos for Mac
    Jan 2, 2015 2:18 PM in response to Procyon256

    As London Lad predicted Apple deleted your link. Since they do not "like" the link, all we have to do is Google "WiFried: iOS 8 WiFi Issue" (I had saved the link to my computer before the host deleted it). The first item that appears will get us to the same article. Hopefully the host will not delete this one.

  • by elcpu,

    elcpu elcpu Jan 2, 2015 2:20 PM in response to London Lad
    Level 6 (16,200 points)
    Photos for Mac
    Jan 2, 2015 2:20 PM in response to London Lad

    As you predicted Apple deleted the link posted by Procyon256. Since they do not "like" the link, all we have to do is Google "WiFried: iOS 8 WiFi Issue" (I had saved the link to my computer before the host deleted it). The first item that appears will get us to the same article. Hopefully the host will not delete this one. 

  • by Vadim12,

    Vadim12 Vadim12 Jan 3, 2015 12:02 PM in response to E-2043
    Level 1 (0 points)
    Jan 3, 2015 12:02 PM in response to E-2043

    Same here with iPad 2 and latest IOS update. Wi-fi issues (+ one more extra - slow-response-interface for older devices), all other devices work well. Tired of fighting with this device during its lifetime.

    Still love the hardware quality but they lost at least a mobile customer here..

  • by usa1z06,

    usa1z06 usa1z06 Jan 3, 2015 12:33 PM in response to E-2043
    Level 1 (0 points)
    Jan 3, 2015 12:33 PM in response to E-2043

    What so bad about all this to me is not so much the problems a lot of us are having with iOS8, although it is a problem, but that Apple has not put out a word to it's customers about what they are doing to fix this problem.  Is it because Apple don't think there is a problem, if so tell your customers that.  At least I have not heard anything from Apple.  Apple does have our email addressee's.  Come on Apple let us know what's going on and when you expect the problem to be resolved.  Where is the customer service?  I love Apple products when they work properly but I'm getting fed up with the way Apple is handling this.  Correction I'm not getting fed up I am fed up.

  • by danyboy2012,

    danyboy2012 danyboy2012 Jan 3, 2015 12:55 PM in response to usa1z06
    Level 1 (0 points)
    Jan 3, 2015 12:55 PM in response to usa1z06

    "Come on Apple let us know what's going on and when you expect the problem to be resolved.  Where is the customer service?"


    I agree with everything you said. I am also losing my nerves with  Wifi  on my iPhone 4s. I don't understand how is it possible that update of iOS that is written to fix bugs manages somehow to make software more bogus then before? If new update doesn't fix this software glitch I'm going to switch to more stabile mobile device. I had several iphones through past and never had a problem. I didn't bought iphone to show around apple logo, I bough it because I want stability and quality. For God sake, my iPhone 3gs is working better on iOS 6.1.6 and it has no problem of what so ever regarding to wifi connection compared to iPhone 4s running iOS 8.1.2. I like the new features and GUI but seriously.. This silence from Apple is not something that man would expect.

  • by Artau,

    Artau Artau Jan 4, 2015 12:32 PM in response to E-2043
    Level 1 (0 points)
    Jan 4, 2015 12:32 PM in response to E-2043

    I've had WiFi issues on my iPad2 since I updated to iOS 8.1.2. At first connection was really bad, but the iPad connected as long as it was near the router. On the last couple of days it doesn't find any WIFi network. The iPhone 5 and the iPad mini work properly under iOS 8.1.2 (I hope they will go on like this). As said before on this thread, I chose Apple for the reliability, but now I'm seiously considering to give up using Apple products. Besides, on the Apple Store they didn't help at all.

  • by smaug01,

    smaug01 smaug01 Jan 4, 2015 12:46 PM in response to E-2043
    Level 1 (34 points)
    Jan 4, 2015 12:46 PM in response to E-2043

    I don't know if someone has suggested this already since I didn't want to read 98 pages of replies and I'm not sure if this will fix anything but it might be worth a try.

    Do a reset. Hold the Sleep/Wake and Home buttons until the apple logo appears. Then, let go of the buttons and wait until iPad satrts again. This won't harm any data.

     

    - smaug01

  • by elcpu,

    elcpu elcpu Jan 4, 2015 1:12 PM in response to smaug01
    Level 6 (16,200 points)
    Photos for Mac
    Jan 4, 2015 1:12 PM in response to smaug01

    Sorry but it does not work, actually nothing will work until Apple issues a new update.  The issue has been well discussed on this thread.  I understand why you would not want to read 98 pages but you can just read since iOS 8.1.2 came out from page 92 on and get the details.  You can also Google "WiFried: iOS 8 WiFi Issue" for a detailed technical explanation of the issue.  As I have posted before one can get temporary relief by changing anything that forces the iOS to get a new lease from the router but it will not last.  By doing so you might be able to get ok speeds for a few hours or even days but they will deteriorate again.  Well reported and explained on this thread before...

     

  • by virtualgeo,

    virtualgeo virtualgeo Jan 4, 2015 2:32 PM in response to elcpu
    Level 2 (245 points)
    Jan 4, 2015 2:32 PM in response to elcpu

    The WiFi drop issue is definitely one of the most frustrating problems with iOS8 and it's subsequent updates. The drops are random and frequent making my devices unusable for major functions like emails and Web browsing. Apple needs to figure this one out ASAP or it's going to force a lot of us to look elsewhere.

  • by camjross,

    camjross camjross Jan 4, 2015 3:03 PM in response to E-2043
    Level 1 (10 points)
    Jan 4, 2015 3:03 PM in response to E-2043

    Thought I'd chime in here too.

     

    I have 7 mac wifi connected devices here - 2 x iPhone 5s (ios 8), new MacBook Pro Retina (10.10), Mac mini 2012 (10.9), MacBook Pro 2011 (10.9), iPhone 4 (iOS 7), iPad mini retina (iOS 8). Also have Aiport Extreme (WPA2 and latest firmware) that handles all the wifi in bridge mode to a cisco router (wifi disabled) that does the cable internet to my ISP. Also have an airport express that extends the airport network.

     

    All my iOS 8 devices (2 x iPhone 5s and iPad) run like a friggin dog on wifi - but curiously, not on all apps. Web browsing etc, seriously, it's useless trying to download anything. Browse imgur? Forget it. How about some Reddit and a few cat gifs? No way. After 30 secs of trying to load, I give up. I'm getting no better than 53KB/s on the iOS devices via wifi - yet, I can get 485KB/s through a crappy 3G signal from my telco on the same device.

     

    Let's say that again to be really, really clear - 53KB/s on iOS 8 devices. Best I could get was 61KB/s.

     

    Airport Utility tells me my signal for the iOS 8 device is "excellent" (1.5 meters from Airport Extreme, same distance as MacBook Pro Retina): Data Rate: 135Mb/s, RSSI: -58 dBm, Mode: 802.11n (5 GHz), Speed: 53KB/s.

     

    My Macbook Pro Retina at same distance: Data Rate: 450Mb/s, RSSI: -52 dBm, Mode: 802.11n (5 GHz), Speed: 385KB/s.

     

    All other the macs download (from the same wifi) at around 385KB/s on average.

     

    Yes, I have spent days, literally days, trying to solve this *&^$#. I've tried every 'solution' mentioned in here and elsewhere, including but not limited to, DNS, WPA, Channels, Frequencies, Network Reset, Disabling Some Settings, Location Settings, Airdrop, Airplane Mode, Hard Resets, Factory Reset, Back Restore and more apart from jailbreaking (which I'm pretty tempted to do at the moment). To be clear, I have also used the Cisco router as wifi and get the exact same speeds through that wifi too, so this is not a router issue as far as I'm concerned.

     

    I even went so far as to turn off everything electrical here (that was possible) and had only one iPhone 5s iOS 8 connected to the Airport router - no change in download speeds. Tried another router, one device connected, same result. So interference is not an issue I feel, nor is network traffic.

     

    That some people have found solutions, is great, I'm jealous and pretty frustrated. However, my personal and experienced opinion - there is still something very very wrong with ios 8.

     

    My results? My macs and iPhone 4 run through the wifi no problem. iOS 8 devices? Rubbish, worse than terrible. I'm actually embarrassed for Apple really.

     

    The moniker of "it just works" is technically true, the wifi works, it's just rubbish. This does actually effect my business through lost productivity and increased costs as a result. Sustainable?

     

    I was patient through the early iOS 8 updates, but a line has to be drawn. Apple - are you listening?

     

    Fix this.

  • by camjross,

    camjross camjross Jan 4, 2015 3:37 PM in response to usa1z06
    Level 1 (10 points)
    Jan 4, 2015 3:37 PM in response to usa1z06

    Could not agree more. I remember back when Apple was not 'popular'. They had to go above and beyond to attract a loyal following. The service you got from a Reseller was great and the people there new the products and fixes for common problems. You didn't mind paying bit more, because what you got was good, great even. Now, the pure arrogance you get from Apple is palpable. Walk into a Apple store without a 'booking' and get treated like a lepper. That's if you can get in there.

     

    I'm a long, long time customer, spent lots with Apple over the years. Former Apple trained and certified tech too (so I've been both sides), and even I'm sick of it.

     

    My macs still works pretty good (can't say the same for my 'blue screen of death' 2011 macbook...) so credit there. iOS though, it goes from bad to worse with each update and why or why do I keep getting a yellow discolouring under the iPhone screens? This happens on almost all the iPhones I've had.

     

    Samsung and Android might be spy ware, but really, what isn't nowadays? Pay cheap, get crap, pay lots, get crap too..... maybe it's time to "think different"?

  • by Bootsox,

    Bootsox Bootsox Jan 5, 2015 2:15 PM in response to E-2043
    Level 1 (0 points)
    Jan 5, 2015 2:15 PM in response to E-2043

    All I wanted to say is that if there is anybody still with IOS 7 and is wavering over upgrading, then please don't. IOS 8 is (currently) a dreadfull product and Apple have some serious issues to address.

     

    I do not say this lightly as I have a fair bit of money invested in Apple kit: MacBook Air, ipad 2, iPad mini, iphone 4S.

     

    The big issue is the wifi connection on the iPad 2 which is awful. In fact, the little whizzy-wheel hasn't stopped spinning since I upgraded.

     

    Stick with IOS 7 until Apple issues a revision to 8 such that there is a sustained positive reaction on this board.

  • by SaltWaterBoater,

    SaltWaterBoater SaltWaterBoater Jan 5, 2015 2:35 PM in response to Bootsox
    Level 1 (5 points)
    Jan 5, 2015 2:35 PM in response to Bootsox

    Bootsox - I couldn't agree more with what you are saying.  Luckily I was able to downgrade back to iOS 7 before Apple stopped signing it.  It just boggles my mind that this problem hasn't been fixed yet.

     

    As I had previously mentioned in this thread, I had planned on upgrading two phones to the iPhone 6 a while back.  Still haven't and won't until there is a proven fix to these wifi problems.  But time is running out for Apple.  My current iPhone's battery is dying and I am debating whether to replace the battery and keep it, or go with a new Windows 8.1 phone.

  • by r1ckterpstra,

    r1ckterpstra r1ckterpstra Jan 5, 2015 3:03 PM in response to E-2043
    Level 1 (0 points)
    Jan 5, 2015 3:03 PM in response to E-2043

    The strange thing is that the WiFi connection is so arbirtrary. Somtimes it works perfectly, sometimes it is like sh*t. Especially With "normal" routers. With the internet connection of universities in Europe, eduroam, which are perfect for every device and it is the only WiFi where my iphone works perfectly. Why Apple?! Please fix this nonsense. and btw, thanks for your amazingly expensive device without WiFi connection?

  • by mmurray47,

    mmurray47 mmurray47 Jan 5, 2015 3:21 PM in response to E-2043
    Level 1 (0 points)
    Jan 5, 2015 3:21 PM in response to E-2043

    Thanks Apple for your great products and services!  iOS 8.1.1 is working great!

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