O00Dany00O

Q: Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

Hello everyone,

 

I've a problem on my MacBook Pro with Retina Display 13" (late 2013).

I've always used it plugged with an external monitor (I love double screen), magic mouse and bluetooth keyboard. On Mavericks everything was perfect with this setup.

Yesterday I installed OSX Yosemite and I've found a boring problem: my Magic Mouse and my Bluetooth Keyboard have a 0.5 second of latency, lag. This happen when the Macbook is not plugged with battery charger. When he is on charge, the problem don't exist.

 

I noticed this bug also on the public beta of this summer and submit the feedback.

I hoped that they fixed this before release but the bug is still here.

 

How can i solve this boring problem?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9)

Posted on Oct 18, 2014 7:03 AM

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Q: Bluetooth problem with OSX Yosemite: Magic Mouse and Keyboard

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  • by SandroP,

    SandroP SandroP Jan 6, 2015 9:56 AM in response to O00Dany00O
    Level 1 (0 points)
    Jan 6, 2015 9:56 AM in response to O00Dany00O

    I just finally upgraded to Yosemite on my MBPro 15" Retina and ran into this issue with my magic trackpad. I did some testing and found this to be true in my case:

    1. This issue only presents itself when Safari is running. No Safari, no issues.
    2. If Safari is running, I can make the issue disappear for 1-3 minutes at a time by launching the Bluetooth Preference Pane and giving it focus. Then I go back to what I am doing until the issue rears its head again and then I give the BT PP focus again (i just leave it running).

     

    I can reproduce both of these across reboots.

     

    I have to assume this is a handoff related issue

     

    Needless to say, #2 is annoying so I just don't run Safari.

     

    Hope this helps people out there (are you listening Apple?), and please let me know if it does work for you too.

  • by LTParis,

    LTParis LTParis Jan 6, 2015 10:37 AM in response to SandroP
    Level 1 (1 points)
    Jan 6, 2015 10:37 AM in response to SandroP

    Very interesting. I do use Safari and have enabled Handoff. I'm going to have to experiment.

  • by Matthias Nott,

    Matthias Nott Matthias Nott Jan 6, 2015 10:42 AM in response to LTParis
    Level 1 (0 points)
    Jan 6, 2015 10:42 AM in response to LTParis

    Hey, are you the guys with the awesome memory sticks?

  • by Morgan Adams1,

    Morgan Adams1 Morgan Adams1 Jan 6, 2015 10:58 AM in response to O00Dany00O
    Level 1 (42 points)
    Desktops
    Jan 6, 2015 10:58 AM in response to O00Dany00O

    The worst thing is periodically when my new black Mac Pro wakes up to the unlock or login screen and my Apple Bluetooth keyboard CANNOT enter the password no matter how many times I try! It's either disconnected or stuck on key-repeat. And you can't toggle WiFi or anything else from that screen.

     

    I then have no choice but to hot-unplug some USB device and go find a USB keyboard from another Mac to plug in and enter my password. Or force-shutdown and maybe lose work.

     

    Anyway, it just occured to me: I don't recall if anyone here tested 2.4GHz vs. 5GHz WiFi. (They probably did, but I skimmed past it.) Bluetooth is 2.4, and so is most WiFi, but if all your devices (and your base station) support 802.11n, you can try 5GHz. I'm just about to do that! Hopefully I won't find any of my machines can't connect over 5GHz. I'll post my findings after a while.

     

    The weird thing is, my Bluetooth troubles simply vanished last week. For about 7 days, Yosemite WiFi and Bluetooth got along great! Then the problem returned.

  • by JimLosAltos,

    JimLosAltos JimLosAltos Jan 6, 2015 11:01 AM in response to Morgan Adams1
    Level 1 (5 points)
    Jan 6, 2015 11:01 AM in response to Morgan Adams1

    I'm on 5 GHz and still see the Magic Mouse problems

  • by Matthias Nott,

    Matthias Nott Matthias Nott Jan 6, 2015 11:01 AM in response to Morgan Adams1
    Level 1 (0 points)
    Jan 6, 2015 11:01 AM in response to Morgan Adams1

    Well I kind of did that - I "disabled" all 2.4 GHz Wifi by assigning it a unique SSID (and eventually not even broadcasting it) so that no devices can connect. No 2.4 GHz devices that I am aware of are now connected. Have replaced all old IPhones and IPads by recent ones.

     

    Did all the rest, too (see previous posts I made about this).

     

    Problem persists.

  • by Morgan Adams1,

    Morgan Adams1 Morgan Adams1 Jan 6, 2015 11:05 AM in response to JimLosAltos
    Level 1 (42 points)
    Desktops
    Jan 6, 2015 11:05 AM in response to JimLosAltos

    Never have my hopes been dashed so quickly!

     

    One tiny silver lining: if 5GHz affects 2.4GHz WiFi, that's one more clue to suggest it's not any kind of hardware interference flaw. (Ditto for the fact that laptops and Mac Pros alike have similar issues, and that is seems to be new or worse with Yosemite.) In which case, it's software-fixable by Apple.

  • by Matthias Nott,

    Matthias Nott Matthias Nott Jan 6, 2015 11:09 AM in response to Morgan Adams1
    Level 1 (0 points)
    Jan 6, 2015 11:09 AM in response to Morgan Adams1

    As I said earlier in the discussion, that's likely the case. I remember I did an update on 10.9 late summer and at that point experienced these problems already. I had attributed them to a new and cheap USB 3.0 hub I had bought at the same time I did that, but they persisted without that, too. So from my point of view, this indicates that in some update, Apple already anticipated changes around the Bluetooth stack to happen in Yosemite, and rolled them out as part of the update procedure.

     

    I have no other reports from people with similar experiences, so this may be a coincidence - yet the symptoms were exactly the same.

  • by fekimoki,

    fekimoki fekimoki Jan 7, 2015 8:12 PM in response to O00Dany00O
    Level 1 (30 points)
    Jan 7, 2015 8:12 PM in response to O00Dany00O

    I find 10.10.2 1st build is sometimes has the same bug but rare.

    Let's see about the new build of 10.10.2. Currently updating. Will report back.

    Screen Shot 2015-01-08 at 11.10.11 AM.png

  • by fekimoki,

    fekimoki fekimoki Jan 9, 2015 12:44 AM in response to fekimoki
    Level 1 (30 points)
    Jan 9, 2015 12:44 AM in response to fekimoki

    So far is so good. Switching 2 magicmouse, office and home BT connection has been faster.

    Wifi 'handshaking' also faster.

     

    I think Apple has finally nailed it guys.

     

    But let me test it for a week

  • by GLeomonde,

    GLeomonde GLeomonde Jan 9, 2015 9:50 AM in response to fekimoki
    Level 1 (0 points)
    Jan 9, 2015 9:50 AM in response to fekimoki

    1 day testing beta 10.10.2 2nd release and no problem until now.

    Too bad the feedback assistant just reports problems, it should have a tool to report when a problem was solved.

  • by Chris McCord,

    Chris McCord Chris McCord Jan 9, 2015 9:55 AM in response to O00Dany00O
    Level 1 (0 points)
    Jan 9, 2015 9:55 AM in response to O00Dany00O

    SO I see a lot of posts about the MOUSE, but nothing about the keyboard.

    I have serious lag when typing on my keyboard, its very delayed.

    Ok maybe not serious, but enough to hurt my typing speed and accuracy.

     

    Is anyone else having an issue with the keyboard and typing?

  • by JimLosAltos,

    JimLosAltos JimLosAltos Jan 9, 2015 10:18 AM in response to GLeomonde
    Level 1 (5 points)
    Jan 9, 2015 10:18 AM in response to GLeomonde

    Thanks greatly for the update. Appreciate it

  • by JimLosAltos,

    JimLosAltos JimLosAltos Jan 9, 2015 10:19 AM in response to Chris McCord
    Level 1 (5 points)
    Jan 9, 2015 10:19 AM in response to Chris McCord

    Not me. Mouse is unusable, but only seen one, solitary problem with the wireless keyboard, that at start up.

  • by jaapaurelio,

    jaapaurelio jaapaurelio Jan 9, 2015 2:24 PM in response to O00Dany00O
    Level 1 (0 points)
    Jan 9, 2015 2:24 PM in response to O00Dany00O

    I'm trying to use a Bluetooth speaker with my Macbook Pro Mid 2012 with all Yosemite updates but it is impossible! Sound keeps cutting out from 3 to 3 seconds.

     

    I have tried almost all the suggestions to solve the problem but no success.

     

    It's time to see something from apple, this is unacceptable for the price I payed for my computer...

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