mariafromfairport

Q: Upgrade to Yosemite 10.10.1 caused my Canon Pixma ip8500 printer to stop working. Canon no longer supporting this printer. Any solutions?

Upgrade to Yosemite 10.10.1 caused my Canon Pixma ip8500 printer to stop working. Canon no longer supporting this printer. Any solutions?

iMac with Retina 5K display, OS X Yosemite (10.10.1)

Posted on Dec 3, 2014 6:40 AM

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Q: Upgrade to Yosemite 10.10.1 caused my Canon Pixma ip8500 printer to stop working. Canon no longer supporting this printer. Any sol ... more

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  • by Bobinot,

    Bobinot Bobinot Dec 3, 2014 7:58 AM in response to mariafromfairport
    Level 1 (0 points)
    Dec 3, 2014 7:58 AM in response to mariafromfairport

    Hi

    try this

    resolve my printer problem.

     

    with Yosemite, Apple have upgraded CUPS to 2.0, and CUPS work different. So you need to change one think in configuration.

     

    open terminal, and write the following commands:

    sudo sh -c 'echo "Sandboxing Relaxed" >> /etc/cups/cups-files.conf'

    you asked for the password for superuser

    sudo launchctl stop org.cups.cupsd

     

    after this check in print queue if the printer is ready and not in pause mode.

    The printer now should work, if the printer only print in B&W you need to change the configuration in CUPS web interface.

     

    try http://localhost:631/ ; if you receive a error telling the web interface is disabled, type in terminal services the following

     

    cupsctl WebInterface=yes

    after this try again http://localhost:631/ 

    after this choose in the web page "Adding Printers and Classes", bellow the CUPS for Administrators title.

    in the new page, choose manage printers; after this choose your printer.

    in the page of printer choose from the second combobox the option "set default options";

    in the option page, change the color mode from monochrome to color, and save hitting the button "set default option", you be asked for a user and password with admin privileges.

     

    After this your print is ok.

  • by mariafromfairport,

    mariafromfairport mariafromfairport Dec 3, 2014 2:57 PM in response to Bobinot
    Level 1 (1 points)
    Dec 3, 2014 2:57 PM in response to Bobinot

    Thanks for answering. In the end we just bought a new printer, so I don't really know if your solution would work but I assume it would have.

  • by rbergen10,

    rbergen10 rbergen10 Dec 7, 2014 9:04 PM in response to Bobinot
    Level 1 (0 points)
    Dec 7, 2014 9:04 PM in response to Bobinot

    Thank you! I'm so glad it worked!

  • by arcix,

    arcix arcix Dec 20, 2014 3:11 AM in response to Bobinot
    Level 1 (0 points)
    Dec 20, 2014 3:11 AM in response to Bobinot

    This worked for me too, with an iP5200R.

    Thanks!

  • by barnesed,

    barnesed barnesed Jan 6, 2015 12:14 PM in response to mariafromfairport
    Level 1 (0 points)
    Jan 6, 2015 12:14 PM in response to mariafromfairport

    I'm surprised.  I have had no problem printing on my ip8500 before or after Yosemite 10.10.1.  I have not made any modifications in order to use the ip8500.

  • by theuglyduckling,

    theuglyduckling theuglyduckling Apr 23, 2015 7:14 PM in response to Bobinot
    Level 1 (0 points)
    Apr 23, 2015 7:14 PM in response to Bobinot

    i tried the terminal language you recommended. it did not work and now i have decided to ditch this printer. do i need to "undo" the terminal entry i made? and if yes, how? thank you.

  • by Peter Dromgoole1,

    Peter Dromgoole1 Peter Dromgoole1 Aug 6, 2016 3:36 PM in response to mariafromfairport
    Level 1 (27 points)
    Mac OS X
    Aug 6, 2016 3:36 PM in response to mariafromfairport

    When I try to print on my Canon ip 8500 the printer is seen, printer dialogue box opens, but when I print it crashes - no print! - no supported drivers from Canon.

     

    I did load some other printing software recommended on another Appple discussion site where 'gnomen' said

     

    After making this post I decided to use Apple Support which is free for the first 90 days from the purchase of the new iMac.  The support advisor directed me to this site:

     

    http://driverscollection.com/

     

    Where we searched for and installed the appropriate driver.  Note that the driver (mcpd-mac-ip5000-10_51_2-ea11.dmg) was neither the one from the Canon website nor the Gutenprint as directed by the OSX printer installation program and other advisors.  I can confirm it works perfectly well for all printer functions that I use or have ever used with the iP5000. 

     

    I list the site here for any others who have driver problems, since it worked for me.

     

    But this did not work for me and the software I downloaded was file:///Volumes/PrinterDriver_iP8500/PrinterDriver_iP8500_105102.pkg/ - I don't know where it went, but my printing doesn't work with it!

  • by Eric Root,

    Eric Root Eric Root Aug 7, 2016 10:27 AM in response to Peter Dromgoole1
    Level 9 (69,659 points)
    iTunes
    Aug 7, 2016 10:27 AM in response to Peter Dromgoole1

    You might want to consider starting a new discussion. Since this one is a couple of years old, less people are likely to look at it. A new post would be much more visible. You can link to this one.

     

    If you haven't done so already, try resetting the printing system.

    OS X Mavericks: Reset the printing system  also Yosemite