Q: No supported disc burners found
I just got a brand new computer for christmas and downloaded the most recent Itunes. When I try to burn a playlist to a disc it tells me that no supported disc burners are found. here is what my diagnostics say. Can someone please please help me, this is so annoying.
Microsoft Windows 7 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude D531
iTunes 12.0.1.26
QuickTime 7.7.6
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 7642C4900953C4F8
Current user is not an administrator.
The current local date and time is 2015-01-04 20:00:19.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., ATI Radeon X1200 Series
(Standard display types), Standard VGA Graphics Adapter
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 12.0.1.26 is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: GEARAspiWDM (2.2.3.0),
UpperFilters: GEARAspiWDM (2.2.3.0),
D: TEAC DVD-ROM DV28EV, Rev D.AD
Audio CD in drive.
Found 10 songs on CD, playing time 36:04 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:45:05
Track 3, start time 06:46:47
Track 4, start time 10:32:07
Track 5, start time 15:10:42
Track 6, start time 19:16:67
Track 7, start time 23:38:72
Track 8, start time 27:20:60
Track 9, start time 30:14:72
Track 10, start time 34:00:17
Audio CD reading succeeded.
Get drive speed succeeded.
Posted on Jan 4, 2015 8:06 PM
