joe2616
Level 1 (0 points)

Q: My home WiFi connection keeps dropping, how can I fix this?

I have a MBP Mid2009 which is running on Yosemite. A couple of months ago it started giving a nosy issue: At home when connected to my home network, after being connected for 1 minute the connection drops, keeps connected to the router via WiFi but the internet drops. This only happens when the network is password protected, once, I removed the password and connection had no issues. Again this only happens at home, it is an Arris router and only happens when I assign a password.

MacBook Pro, OS X Mountain Lion

Posted on Jan 7, 2015 5:08 PM

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joe2616

Q: My home WiFi connection keeps dropping, how can I fix this?

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  • by alex_h1,

    alex_h1 alex_h1 Jan 9, 2015 7:29 AM in response to joe2616
    Community Specialists
    Jan 9, 2015 7:29 AM in response to joe2616

    Hello joe2616,

     

    Thanks for using Apple Support Communities.

     

    To troubleshoot this issue where your Wi-Fi network is dropping, please follow the directions outlined below.

     

    Symptom: The network connection drops unexpectedly

    • Your Mac may not not stay connected to your Wi-Fi network reliably.
    • Your Mac may stop accessing the Internet during use.

    Solution

    Use these steps if your computer disconnects from its Wi-Fi network unexpectedly.

    1. Check your range to the Wi-Fi router and reduce the effect of interference.

      If your computer is too far from your Wi-Fi router or your environment has too much Wi-Fi interference, then your computer may not detect the Wi-Fi network properly. The easiest way to check for range limits with your Wi-Fi network is to move your computer or your Wi-Fi router closer together and make sure that there are no obstructions (such as walls, cabinets, and so forth) between the router and your computer.

      See Potential sources of wireless interference for more information about interference and solutions.

    2. Try connecting to a different Wi-Fi network. If your computer works fine when connected to a different Wi-Fi network, then the issue may be related to your network router or ISP. In that case, contact the manufacturer of your router or your ISP.

     

    Wi-Fi: How to troubleshoot Wi-Fi connectivity - Apple Support

     

    Thanks for using the Apple Support Communities!

     

    Cheers,

    Alex H.