HT203353: If Safari is slow, stops responding, quits unexpectedly, or has other issues
Learn about If Safari is slow, stops responding, quits unexpectedly, or has other issues
-
All replies
-
Helpful answers
-
Jan 8, 2015 10:38 AM in response to raj thilakby Sparkleberry,★HelpfulRaj, What is Safari NOT doing?
What kind of error messages are you getting?
Have you tried a Safe Mode / Safe Boot?
-
-
Jan 8, 2015 11:19 AM in response to Sparkleberryby raj thilak,its opening in safe mode.. But when I come back to normal mode it ain't opening
-
Jan 8, 2015 11:32 AM in response to dominic23by raj thilak,i don't have anyother browser in mac. So sending these question from my I phone.
-
Jan 8, 2015 11:55 AM in response to raj thilakby dominic23,If you don't have another browser installed:
Startup in SafeMode, log into your account
and download AdwareMedic.
Proceed with removal of adware.
Once done, restart from Apple menu afterwards
http://support.apple.com/en-us/HT1564
1. Download and use free AdwareMedic to remove the adware
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic.
2. Safari > Preferences > Extensions
Turn those off and relaunch Safari to test .
Turn those on one by one and test.
-
Jan 8, 2015 12:25 PM in response to raj thilakby dominic23,This can happen if adware Genieo is installed without your knowledge. Removing it will help,
Startup in SafeMode, log into your account
and download AdwareMedic.
Proceed with removal of adware.
Once done, restart from Apple menu afterwards
http://support.apple.com/en-us/HT1564
1. Download and use free AdwareMedic to remove the adware
http://www.adwaremedic.com/index.php
Install , open, and run it by clicking “Scan for Adware” button to remove adware.
Once done, quit AdwareMedic.
2. Safari > Preferences > Extensions
Turn those off and relaunch Safari to test .
Turn those on one by one and test.
How to startup in Safe Mode?
- Be sure your Mac is shut down.
- Press the power button.
- Immediately after you hear the startup sound, press and hold the Shift key. The Shift key should be pressed as soon as possible after startup, but not before the startup sound.
- Release the Shift key when you see the Apple logo appear on the screen.
After the Apple logo appears, it may take longer than usual to reach the login screen. This is because your computer is performing a directory check as part of Safe Mode.
To leave Safe Mode, restart your computer without pressing any keys during startup.