Q: My Macbook is running slow with most application crashing or running very slow
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Jan 9, 2015 5:44 AMby BPurkayassta,The etrecheck report as below:
EtreCheck version: 2.1.5 (108)
Report generated 9 January 2015 14:39:13 CET
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
MacBook (13-inch Late 2007) (Verified)
MacBook - model: MacBook3,1
1 2 GHz Intel Core 2 Duo CPU: 2-core
1 GB RAM
BANK 0/DIMM0
512 MB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
512 MB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
GMA X3100 - VRAM: 144 MB
Color LCD 1280 x 800
spdisplays_display_connector
Mac OS X 10.6.8 (10K549) - Uptime: 22:16:34
Hitachi HTS542580K9SA00 disk0 : (74.53 GB)
- (disk0s1) <not mounted> : 210 MB
Mac Hardrive (disk0s2) / : 79.68 GB (35.86 GB free)
Micron Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Bluetooth USB Host Controller
/System/Library/Extensions
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.13) [Support]
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.13) [Support]
[not loaded] com.novatelwireless.kext.wwan (3.0.23) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
[not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Support]
[not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) [Support]
[not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) [Support]
[not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.4) [Support]
/System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/Plugins
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.23) [Support]
[not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.23) [Support]
[not loaded] com.novatelwireless.driver.3G (3.0.23) [Support]
[not loaded] com.novatelwireless.driver.3GData (3.0.23) [Support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.23) [Support]
[not loaded] com.novatelwireless.driver.NWVBE (3.0.23) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
GT Network Tuning: Path: /System/Library/StartupItems/GT Network Tuning
NMPCCardDaemonVMC: Path: /System/Library/StartupItems/NMPCCardDaemonVMC
NMPPPMonitor: Path: /System/Library/StartupItems/NMPPPMonitor
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
MobileBrServ: Path: /Library/StartupItems/MobileBrServ
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[running] com.seagate.TBDecorator.plist [Support]
[not loaded] org.samba.winbindd.plist [Support]
[loaded] com.divx.dms.agent.plist [Support]
[loaded] com.divx.update.agent.plist [Support]
[running] com.rosettastone.rosettastonedaemon.plist [Support]
[running] com.trusteer.rapport.rapportd.plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.sierrawireless.SwitchTool.plist [Support]
[running] com.trusteer.rooks.rooksd.plist [Support]
[loaded] com.adobe.ARM.[...].plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
SanDiskSecureAccess_Manager UNKNOWN (missing value)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Google Drive UNKNOWN (missing value)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
OVSHelper: Version: 1.1 [Support]
Google Earth Web Plug-in: Version: 5.1 [Support]
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.6.6
iPhotoPhotocast: Version: 7.0
AdobePDFViewer: Version: 10.1.13 [Support]
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
Picasa: Version: 1.0 [Support]
RealPlayer Plugin: Version: Unknown
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
Perian [Support]
Seagate Dashboard for Mac OSX [Support]
Trusteer Endpoint Protection [Support]
Time Machine information requires OS X 10.7 "Lion" or later.
4% WindowServer
0% mbbservice
0% fontd
0% ps
0% SystemUIServer
146 MB Google Chrome
30 MB Google Chrome Helper
27 MB WindowServer
26 MB Finder
24 MB rapportd
Virtual Memory Information: ℹ️
41 MB Free RAM
504 MB Active RAM
245 MB Inactive RAM
282 MB Wired RAM
26.95 GB Page-ins
98 MB Page-outs
Jan 8, 2015, 04:23:18 PM Self test - passed
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Jan 9, 2015 6:09 AMby Lexiepex,Helpful1. You only 1GB of RAM, which is barely enough to start the mac, let alone large apps.
2. You have the resources munching app Chrome, which alone is enough to slow to a crawl: If you do not want to use Safari, use Firefox or Opera: fast and secure and good programming (Chrome is sloppy programming and not very secure.)
3. You have crapware installed: Trusteer. Your computer is much safer without this. The bankmanager that recommends this is an idiot.
The Seagate disk software is superfluous and sometimes even counterproductive.
What to do now:
4. in SystemPreferences->Users&Accounts->LoginItems remove all entries, with the minus sign underneath.
After that restart, now you have to start apps by hand and you must quit them from the menu when not needed anymore. This will free up a lot of resources.
5. The Huawei software is badly programmed, if you do not have the stick anymore or the modem, uninstall that software.
Uninstall Trusteer Endpoint Protection /Rapport, see pt 3
Uninstall Chrome, see pt 2
Uninstall Seagate, see pt 3
Restart, empty the trash bin, now it must already run better.
6. Upgrade Ram, buy very good ram, important is that you buy exactly the right specs. Not expensive, but may be difficult to find: try OWC first.
put in 2x2GB, or 1x2GB plus 1x4GB, or 2x8GB: a maximum that will be used is 6GB, but it may be easier to find 2x4GB.
spec: specification: 200-pin PC2-5300 (667MHz) DDR2 SO-DIMM
Very easy to do yourself, see the instructions on OWC.
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When you are not sure that there are no remnants after the uninstalls, run a new etrecheck list and post.
Lex
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Jan 9, 2015 7:34 AMby BPurkayassta,Hey Lex,
Thanks a lot for your advice and suggestions. I have uninstalled programs as you have adviced, but not sure if Rapport is completely uninstalled.
I am definitely going to look into purchasing extra RAM asap!
However, I have now one little problem. One of the site that I need to use is giving me the following error message on Firefox. This is the reason I had initially installed Chrome, coz thats where I found it to be working. The error message is as below
Validation Error
You must correct the following error(s) before proceeding:
- Failed to authenticate the SAML response. If this keeps happening, please contact the administrator.
Any fix for this?
Thank you so much for all your help and advice so far!
Cheers
Jay
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Jan 9, 2015 11:00 AMby BPurkayassta,Hey Lex,
no its my company extranet site for online training and learning. It is meant to be running perfect on internet explorer 8 and above mainly. it was running fine on chrome. But with firefox there is this prob.
Anyways, thanks a lot for looking into this.
cheers Jay
