HT202838: Mac Basics: Maps app helps you find your destination
Learn about Mac Basics: Maps app helps you find your destination
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All replies
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Helpful answers
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Jan 9, 2015 6:21 AM in response to yogesh gargby luuklp,May I see a screenshot?
(Post a reply and click the photo camera to upload a picture.)
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Jan 9, 2015 6:29 AM in response to yogesh gargby jaredfs,It may help to force close all open apps, then restart your iPhone.
iOS: Understanding multitasking
http://support.apple.com/kb/HT4211
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If Maps is still unable to find a route, the next step would be to restore the device.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
From: allen a
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Jan 9, 2015 6:34 AM in response to jaredfsby luuklp,He has a problem on his Mac, not on his iOS device....
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Jan 9, 2015 9:20 AM in response to luuklpby jaredfs,Good point. I'd guess then that the issue is location services for maps is not turned on in System Preferences.
Head to System Preferences, click on Security and Privacy, then choose the Privacy tab and make sure location services is enabled and in particular if it is enabled for Maps.