HT201364: OS X Mavericks system requirements
Learn about OS X Mavericks system requirements
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All replies
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Helpful answers
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Jan 11, 2015 7:59 AM in response to toqueby Eric Root,If you didn't download it previously, Mavericks is no longer available. If you did download it, isn't it in your App Store Purchases tab?
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Jan 11, 2015 8:11 AM in response to Eric Rootby toque,thanks eric
yes it was downloaded last year i think, maybe year before. i guess it doesn't show as a purchase because it wasn't purchased. i got it free the same way they are doing yosemite now. my big problem is now i have a reformatted hard drive with no operating system to install. if i could i'm just go back to the os that was installed when i bought it, snow leopard i think. can't do that either.
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Jan 11, 2015 8:24 AM in response to toqueby BobHarris,If you Downloaded Mavericks from the Mac App Store in the past, then it should be listed in the App Store -> Purchases (even a free app is listed under "Purchases").
I have Yosemite, Mavericks, Mountain Lion, and Lion listed in my App Store -> Purchases list. They are listed in the order in which I obtained them from the Mac App Store.
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Jan 11, 2015 9:03 AM in response to BobHarrisby toque,thanks bobharris
ok, silly me. seems the problem was i didn't have up to date purchasing info listed. so when i tried to log in to the app store i used my apple id. i did know that was different than the app store login. anyway i now got into the app store now to review and there is no listing of purchases. now i wonder if i have more than one account. can't be right? but by doing all this i was able to clear up the first reinstall hurdle, except the next screen came up and said the item is temporarily unavailable which probably confirms what eric said earlier. so if its not available, now what? i don't have an option to do anything else other than install mavericks
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Jan 11, 2015 9:06 AM in response to toqueby toque,to clarify, this my old macbook pro i'm cleaning up. i just purchase a new macbook pro which i'm using for this discussion. would the listed purchases on the app store be different for each computer? or is all purchases under my name.
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Jan 11, 2015 3:13 PM in response to toqueby BobHarris,would the listed purchases on the app store be different for each computer? or is all purchases under my name.
They are all associated with the Appie ID used to download them. For example, further down the list below, I downloaded Lion and Mountain Lion on an older white polycarbonate 13" Macbook. Mavericks and Yosemite were downloaded using my current Macbook Pro. I ONLY have a single Apple ID, so all my purchases/downloads are associated with my one and only Apple ID.
App Store
I do not know what else to say.
The other possibility is, if you have Mavericks on the older Mac, clone it to a partition on the newer Mac or an external disk, and use that one.
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Jan 11, 2015 3:22 PM in response to BobHarrisby toque,thanks for the help bob. i'm not sure what happened here. i have already reformatted the old unit so i can't clone it. i know i got an offer from apple to upgrade to mavericks just like we were getting offers for yosemite a month or so ago. can't really say what happened. it should have gone on my account. i don't really want to spend any money on this to ask tech support to get involved. i was just going to give it away. thanks again
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Jan 11, 2015 3:35 PM in response to toqueby Lanny,i was just going to give it away. thanks again
If you're going to give it away, you should install the version of the OS X that shipped with the Mac. Otherwise, no one would be able to update the newer OS X version without the use of your non transferable Apple ID.
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Jan 12, 2015 3:05 AM in response to Lannyby toque,Thanks lanny, but i don't know how i can do that. after reformatting the drive, the only option i get is to reinstall mavericks thru the app store, but when it looks at the app store it doesn't see that i purchased it i guess. i don't have a os disk.
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Jan 12, 2015 8:26 AM in response to toqueby Lanny,You have to use the same Apple ID that you used to get it the 1st time.
It's hard to be anymore specific since you have never identified the model of your Mac. It's obviously not a PowerBook G4 as your 1st post suggests.
It's a waste of everyone's time and effort to provide suggestions.
But it either came with a set of 2 grey DVDs, a Lion USB dongle, or with Lion or Mountain Lion installed. The later two would require you to use Internet Recovery to re-install the OS X version that shipped with the Mac.
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Jan 12, 2015 8:53 AM in response to toqueby Eric Root,Even though these are titled selling, they apply when giving a computer away.
Selling old Mac (4) Apple support
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Jan 12, 2015 10:49 AM in response to Eric Rootby toque,thanks eric, i think i already read those. and sorry lanny for the first post about my computer. i don't know where that came from. its a macbook pro mid-2009. and i did find the grey disks (2) but when it ask to pick the disk to install snow leopard to, it won't let me install it on my hard drive for some reason. the icon has a yellow triangle with an exclamation point. i could go back and restore through time machine, but i can't pick what i want to re-install, its all or nothing
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Jan 12, 2015 10:58 AM in response to toqueby Lanny,and i did find the grey disks (2) but when it ask to pick the disk to install snow leopard to, it won't let me install it on my hard drive for some reason. the icon has a yellow triangle with an exclamation point.
Did you repartition or erase the hard drive first? You can't install Snow Leopard over top of a newer OS X version.
From the grey DVD, you open Disk Utility to repartition the hard drive. Repartitioning would be preferred over erasure because repartitioning will remove any previous Recovery partition as well.
Depending on the exact model of Mid 2009 MacBook Pro, you didn't specify whether it was a 13", 15", 15" 2.53 Ghz, or 17" model, it shipped with either Leopard or Snow Leopard.
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Jan 12, 2015 11:00 AM in response to Lannyby toque,no, i erased. is that the issue with it not letting me install? it needs to be partitioned?
