Q: iOS 8 Wi-Fi problems

Linux_Freak wrote:

 

That's an interesting thought! I have an iPad Air 32GB, with iOS 8.0.2 installed. Got it late December 2014. At home I have no connectivity issues at all!! Wi-Fi never drops. At work, my Wi-Fi connection drops within 30-60 seconds of connecting. My home router is a Netgear WNDR4500 (N900) with dual-band Wi-Fi. I have DIFFERENT SSID names for each band, just like the Linksys tech support told you to try. That's the way I originally set up my network 1-1/2 years ago. Again, I have no issues connecting my iPad at HOME.

 

HOWEVER, at work, we just had new Cisco wireless access points installed around the office. I have one about 10 feet from me. Solid signal, but iPad drops connection regularly. Here at WORK we use the same SSID name for both bands. I may see if our IT guy is willing to try changing the SSID names for each band and see if it helps.

LOL... good luck with that.

Having been a good customer of Apple products: 3 iPads, 2 iPhones and 1 iMac for some years I think the support re the latest update is diabolical, I went into my local Apple store and spoke to one of the Genius bar staff and explained the problems we were having and he suggested backing up 1 iPad through the Cloud and then re-setting back to factory and it should solve the problem - not!!!

4 days and all mobile devices keep dropping the WiFi connection, sometimes it's ok for hours and then we have a spate of dropped connections, *** is happening with Apple these days? Up till the latest update no problems whatsoever with Wifi, I have one of the UK's fastest broadband services with a range extender which gives we a very good Wifi signal all over my house but we have now got 5 devices that are unfit for purpose when it comes to trying to use Wifi. Come on Apple get your finger out and at least let all your previously happy customers know what you are doing to fix this problem, poor old Steve Jobs must be turning is his grave at what appears to me to be the biggest monumental screwup in Apples's history.

... I know 8.1.1 isn't the latest version of iOS... (SMH...)  If you take the time to read back through this thread, you'll see that a lot of complaints revolve around iOS 8.x (the "x" denotes any iOS 8 version by the way).

So... whether people want to hear it or not, the problems described here aren't happening to every iOS device running an instance of iOS 8.x. (period).  There are iOS devices (like mine) running Wi-Fi just fine on 8.x. ("just fine" defined: it just works the way it should).  For some technical problem solvers, there's value in that observation alone.  ...If I had five computers in my home from the same manufacturer running just fine, then ran the same OS update on each and two had a problem after updating, I wouldn't blame the update (or the manufacturer).  I'd start making comparisons between the machines that work and those that don't and doing factor/variable assessments - some of which some people are doing here.

Those factors would have to be, but are not limited to: mechanical (faulty antenna or construction, damage), software (imperfect App coding or OS corruption), transmission (your router, signal interference, your bandwidth etc), configuration perhaps, human error (unlikely but possible) or lofty expectation (you believe technology is perfectly flawless and interoperability/compatibility is a guarantee). 

I don't have "fixes" to recommend because 1) there is no "one size fits all" fix and 2) I haven't had to make fixes.

Sorry to disappoint. Wish I did work in Cupertino though...

This worked for me on all my iOS devices.

I simply disabled the 5GHz WIFI option in my router.  Now my Infinity router is only running at 2.4GHz.  As I say it worked for me.  Haven't had any issues since i did that.

Oh dear, it appears you haven’t quite grasped what this thread is about …

“... I know 8.1.1 isn't the latest version of iOS... (SMH...)  If you take the time to read back through this
thread, you'll see that a lot of complaints revolve around iOS 8.x (the "x" denotes any iOS 8 version by the way).”

... Check out the title of the discussion “iOS 8 Wi-Fi problems”

Lets just digest and respond to your other assertions:-

1. “So... whether people want to hear it or not,the problems described here aren't happening to every iOS device running an instance of iOS 8.x. (period)”

This is incredulous, do you think that if Apple had actually broken wi-fi on all iOS devices we would even be having this discussion ???. We all know this is not the case, but what we do know is that they have broken wi-fi on a significant number of our expensive devices but appear to be ignoring us.

2. “.If I had five computers in my home from the same manufacturer running just fine, then ran the same OS update on each and two had a problem after updating, I wouldn't blame the update (or the manufacturer).  “

Try this alternative  “.If I had five computers in my home from different manufacturers running just fine, then ran the OS update on only Apple devices and then only the Apple devices had a problem with wi-fi after updating,” who would I blame ?

3. “Those factors would have to be, but are not limited to: mechanical (faulty antenna or construction, damage), software (imperfect App coding or OS corruption), transmission (your
router, signal interference, your bandwidth etc), configuration perhaps, human error (unlikely but possible) or lofty expectation (you believe technology is perfectly flawless and interoperability/compatibility is a guarantee). “

Please read the posts!  When we reset our devices back to factory settings and the problem is still there ,has this not ruled out what you have described as “imperfect App coding or OS corruption” as well as “configuration perhaps, human error (unlikely but possible)”?

The fact that other non-Apple devices still work rules out “transmission (your router, signal interference, your bandwidth etc)”

The fact that these issues were not present in IOS 7 rules out “mechanical (faulty antenna or construction, damage)”

This leaves only one factor you have failed to mention – a problem with iOS 8 which does not affect all devices, but for the devices it does affect, this is due to a mistake by Apple.

don_wan,

You said, I quote:  "This leaves only one factor you have failed to mention – a problem with iOS 8 which does not affect all devices, but for the devices it does affect, this is due to a mistake by Apple."

Amen, brother!!!

HHi Lodds,

ilive also found the 5GHz doesn't work since the ios8 updates. It was working fine before the updates but now, every time I try it it wont connect or times out trying. The 2GHz seems ok though. I don't really mind so long as it's working but it does seem unfair to have this super fast broadband & now not be able to use it

...right whatever

suggestion to others who get it..:

follow the efforts/developments of folks like tbirdvet, Linux_Freak, frassimm, Lodds (and others) who are experimenting with their respective router settings, brands etc. until Apple addresses the issue further - and they will.  not going to waste any additional time explaining compatibility battles/efforts with third party manufacturers with people who are clueless about tech.

"

suggestion to others who get it..:

follow the efforts/developments of folks like tbirdvet, Linux_Freak, frassimm, Lodds (and others) who are experimenting with their respective router settings, brands etc. until Apple addresses the issue further - and they will.  not going to waste any additional time explaining compatibility battles/efforts with third party manufacturers with people who are clueless about tech."

And what about the other half of people who know and have a clue about the tech but WiFi on iDevice  is "greyed out"? How to fix something that you can't access? That is, by following instructions posted on approximately 100 pages..

Oh brother, or sister, or whatever...  talk about clueless!  Here is what tbirdvet, who you referred to, actually said:  "Only temporary.  Does not fix for most users."

Since you obviously read the posts superficially if at that, it has been well reported here, now in 100 pages, that changes to router settings, etc. do not solve the problem and at best result in temporary "fixes" but only to revert back to the same slow Wi-Fi speeds and/or poor connectivity after some time. The solution will come when and if Apple chooses to fix the Wi-Fi bugs and only then unless you want to jailbreak your iOS devices.

If you want to get a clue yourself, google "wifried: ios 8 wifi".  And if you are able to understand the technical details explained by Mr. Ciabarra you will get it!!!  Not holding my breath that you will, as they say, you can lead a horse to water but...

I think the people I mentioned are looking into compensating for their respective problems by making changes/adjustments to their routers - not their iOS devices.  At least one, may have opted to replace his router.  For what it's worth I have zero problems on an Xfinity/SMC Networks router.

I wonder how many perfectly serviceable routers have been sent to landfill in an attempt to fix what is purely a manufactured issue?

So I made the change MissGen suggested and both devices worked fine for a few days - This Morning I had to reboot the router to get both ipads online.

This is not in response to any particular post, but I have posted on this forum before, and I am getting feed up with Apple's crappy software.  I am not doing anything on the phone and the phone is automatically going from WiFi to LTE without me doing anything and then it stays on LTE until I change it manually to go back to WiFi.

I have been in contact with Apple about this and they have gathered information to do whatever with, but no solution has been found.  I was recently contact by another Apple employee, but did not answer the call or call him back.

I bought a brand new Linsys wireless router and it has been working well, however at my place of employment, I almost have nothing but trouble.  These router are good and newer then my older one.  This issue never happened on my old phone with iOS 7.1.2.

Come on Apple, release an update to fix this bad software so I don't get hit with overage charges on my data plan!!!