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Helpful answers
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Jan 9, 2015 6:51 AM in response to AZAgEdby brenden dv,Hi AZAgEd,
I'm sorry to hear you are having issues with your Shuffle. If you continue to have issues with charging and/or playback, you may find the troubleshooting steps outlined in the following article helpful:
iPod shuffle troubleshooting and service FAQ - Apple Support
Regards,
- Brenden
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Jan 11, 2015 6:44 PM in response to AZAgEdby owen.nik ,when you say "charging base" do you mean the usb plug you plug into a wall? or a little dock thing on amazon? if u switch out the usb wall plug, if lights still don't come on, it should mean that it is charged. if it works, double click the voice over button and listen to it when it says the battery life left.
