HT203284: If you need help with iPhone, iPad, or iPod touch accessories
Learn about If you need help with iPhone, iPad, or iPod touch accessories
-
All replies
-
Helpful answers
-
Jan 12, 2015 1:10 PM in response to douglasfromwilmingtonby Kappy,Take it in to your local Apple retailer.
-
Jan 12, 2015 2:32 PM in response to Kappyby douglasfromwilmington,Thanks, Kappy. Unfortunately we don't have a local Apple Retail store so I was hoping to exchange online somehow - the exchange period has expired where I purchased the case and they require I work with Apple after 14 days.
I appreciate your time.
-
Jan 12, 2015 2:36 PM in response to douglasfromwilmingtonby Kappy,You cannot return it by shipping without first setting up a case and getting an RMA and shipping container from Apple.
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..