numanoids

Q: remote hotspot failure unable to start personal hotspot

Hi there

 

Got an iPhone 5s and iPad 4th gen both running iOS8.0. On the iPad I can see my 5s which shows battery, signal strength etc, however when I attempt to start the personal hotspot remotely, I get "Remote Hotspot Failure - unable to start personal hotspot on <my device name>".

 

I've ensured that both devices are logged into the same iCloud account. Both devices have had full network settings reset and the iPhone 5s was actually set up from new recently also. Using pesonal hotspot as normal works however I wanted to enable the remote part as it would be handy.

 

Anyone got any advice?

iPhone 5s, iOS 8

Posted on Sep 22, 2014 6:52 AM

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Q: remote hotspot failure unable to start personal hotspot

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  • by numanoids,

    numanoids numanoids Oct 4, 2014 10:30 AM in response to orangebeef
    Level 1 (0 points)
    Oct 4, 2014 10:30 AM in response to orangebeef

    I found myself using it last night when my fixed line broadband failed and on my 5s it was robust adn stayed up for a few hours whilst I was sorting the fixed line.

     

    I still have unpredictability starting it remotely though and regarding the names, I discovered when I reset all settings that it did wipe out the names so had to rename them all, sign out of icloud, sign back in and eventually it showed up again.

  • by RHYC,

    RHYC RHYC Oct 5, 2014 8:58 PM in response to numanoids
    Level 1 (5 points)
    Apple Watch
    Oct 5, 2014 8:58 PM in response to numanoids

    My iPad failed to initiate remote hotspot on my iPhone 6. I tried "Reset Network Settings" and "Reset all Settings" numerous times these few days, none of these attempts do the trick.

     

    I suspect there is some inconsistency between registered device names in the iCloud, and possibility something messed up with the keychain. So I do the following:

    1. Turn iPhone and iPad into flight mode first, eject the SIM as well, the intention is to prevent the device name sync to iCloud.

    2. Do a "Reset Network Settings" on both iPhone and iPad ( General > Reset > Reset Network Settings ).

    3. Change your iPhone and iPad's name according to your preference ( General > About > Name ).

    4. Insert your SIM back to iPhone, and turn off flight mode.

    5. Make sure you iPad and iPhone are connected properly to the internet via Wifi or Cellular connection.

    6. Turn off keychain on both the iPhone and iPad ( iCloud > Keychain > Off, but before you do this, please make sure you remember your keychain security code, otherwise, you might have problem to turn keychain back on ).

    7. Turn on keychain on both device again.

     

    After doing the above steps, I could then properly do instant remote hotspot.

     

    Maybe a subset of the above listed steps would do the trick as well, but I dare not doing any verification further since it is now working fine .

     

    Hope this helps,

    Ronald

  • by justinsane1,

    justinsane1 justinsane1 Oct 6, 2014 12:38 PM in response to RHYC
    Level 1 (0 points)
    Oct 6, 2014 12:38 PM in response to RHYC

    Thanks for this guide.  I too went through several resets.

     

    Your method did not work for me until I did a Reset All Settings at step 2 in addition to Reset Network Settings.  After doing that, in step 3 I made sure my new ipad and iphone names were unique names I have never used before.  Then both devices were able to connect.

  • by Bill0328,

    Bill0328 Bill0328 Oct 7, 2014 1:08 PM in response to RHYC
    Level 1 (29 points)
    Oct 7, 2014 1:08 PM in response to RHYC

    Thanks for the help. Step 2 solved it for me - "Reset Network Settings". Now the hotspot feature works like a charm!

     

    Here is a little background. I have an iPad Air (ATT cellular) and just purchased an iPhone 6 (Verizon). I was testing the Verizon Hotspot on my new iPhone and via wifi I could connect my MacBook Pro, my wife's iPad Air (Verizon cellular) just not my iPad. After resetting the network settings (on my iPad) and putting the iPad into airplane mode, I was able to successfully use the hotspot.

     

    Now, when there is no wifi network and I'm using my iPad, I have a choice of using the hotspot for a connection, rather than paying ATT for connection.

     

    Thanks again for your help.

  • by Chill Winnington,

    Chill Winnington Chill Winnington Oct 27, 2014 6:19 AM in response to numanoids
    Level 1 (0 points)
    Oct 27, 2014 6:19 AM in response to numanoids

    Hello,

     

     

    Not sure if anyone is still checking this post but here's what worked for me.

     

    Equipment: iPhone 5 iOS 8.1

    iPad Air iOS 8.1

     

    (I've had the same problem on 8.0 and 8.0.1)

     

    1) On the iPad I reset network settings.

     

    2) Then I changed the name of my phone (on the phone).

     

    3) Powered down both devices.

     

    4) Reset network settings on iPad.

     

    After that the hotspot appeared with the new name of the phone and connected seamlessly on the first attemp.

  • by uberfoto,

    uberfoto uberfoto Nov 2, 2014 11:39 AM in response to numanoids
    Level 1 (15 points)
    Nov 2, 2014 11:39 AM in response to numanoids

    For what it's worth, I was able to get hotspot working by pairing my devices via Bluetooth and then restarting both devices. It appears the request goes through bluetooth and making the initial connection and approvong it added the corresponding devices to each device to allow future connections.

  • by utrph77004,

    utrph77004 utrph77004 Dec 30, 2014 12:38 PM in response to uberfoto
    Level 1 (16 points)
    iPad
    Dec 30, 2014 12:38 PM in response to uberfoto

    I wasn't aware that you could pair your iPhone to your iPad.

     

    I have experienced this problem intermittently as well since the introduction of iOS 8.  I could not connect earlier, and I read this thread just now, so I changed the name of my iPhone, and voila, Personal Hotspot works again.

     

    Definitely an iOS 8 bug that needs to be squashed....  Please iOS coders.... get busy.

  • by augratin,

    augratin augratin Jan 8, 2015 9:16 PM in response to numanoids
    Level 1 (10 points)
    iCloud
    Jan 8, 2015 9:16 PM in response to numanoids

    This has started happening to me a lot since iOS8.  The workaround mentioned in this thread about renaming the iPhone in settings seems to be a temporary fix.  The iPad recognizes the hotspot but a few hours later it has the same problem and I have to rename the iPhone again.  I've had to rename the iPhone three times today!

  • by cosmicpictures,

    cosmicpictures cosmicpictures Jan 12, 2015 1:27 PM in response to augratin
    Level 1 (0 points)
    Jan 12, 2015 1:27 PM in response to augratin

    Try enabling iCloud Keychain on both mobile device and Mac.

  • by augratin,

    augratin augratin Jan 12, 2015 5:41 PM in response to cosmicpictures
    Level 1 (10 points)
    iCloud
    Jan 12, 2015 5:41 PM in response to cosmicpictures

    A mac really isn't relevant to the discussion.  This problem is about setting up a personal hotspot on an iPhone, and then getting an iPad to connect to it. When I'm standing in front of a board meeting and 50 people are staring at me trying to get a keynote presentation started, I really don't have 20 or 30 minutes to perform 6 or 8 steps mentioned above. Thus far the fastest workaround seems to be renaming the iPhone so that the hotspot gets a new name and appears as a new hotspot in the iPad's list of available networks. 

     

    But keychain is enabled on both of my devices, for whatever it's worth.

  • by numanoids,

    numanoids numanoids Jan 13, 2015 1:51 AM in response to augratin
    Level 1 (0 points)
    Jan 13, 2015 1:51 AM in response to augratin

    A mac is perfectly relevant to the discussion, especially when the Mac is capable of remotely starting a hotspot the same way an ipad/iphone is. I've been fairly fortunate that except for the odd occasion when I do need to start hotspot manually (surely thats faster than renaming), the hotspot function seems to have settled down for me and works almost every time now.

  • by augratin,

    augratin augratin Jan 13, 2015 7:19 AM in response to numanoids
    Level 1 (10 points)
    iCloud
    Jan 13, 2015 7:19 AM in response to numanoids

    This question has been posted in the category "using iPhone".  Providing a solution that tells us to do something with a mac (which we may not even have) is simply off topic.  Different o/s, you know.  If anyone here is actually having trouble creating a hotspot with their mac, it would be a good idea to post that issue under mac or the appropriate o/s. 

  • by numanoids,

    numanoids numanoids Jan 13, 2015 7:50 AM in response to augratin
    Level 1 (0 points)
    Jan 13, 2015 7:50 AM in response to augratin

    Accessing an iphone hotspot using a mac still falls under the the category of 'using iphone'.

     

    I didnt propose doing something on the mac however its a valid statement if you have a mac, if not, choose to ignore it. I dont think anyone is unaware that mac uses a different operating system.

  • by cosmicpictures,

    cosmicpictures cosmicpictures Jan 13, 2015 8:04 AM in response to numanoids
    Level 1 (0 points)
    Jan 13, 2015 8:04 AM in response to numanoids

    I apologize. I misunderstood the problem.  I thought it was in reference to an "instant hotspot", not manually connecting to a personal hotspot.

     

    So you are trying to connect from an iPad to a personal hotspot on an iPhone but it won't work?  Have you tried connecting from any other device? Mac? PC? Mobile?  Do those other devices work?

     

    And just to confirm, you do see your iPhone's wifi network on your iPad but it just won't connect when you select it?

  • by augratin,

    augratin augratin Jan 14, 2015 9:06 PM in response to cosmicpictures
    Level 1 (10 points)
    iCloud
    Jan 14, 2015 9:06 PM in response to cosmicpictures

    In my case, I'm starting up a personal hotspot on the iPhone and trying to get the iPad to connect to it.  The reason most people do this is because they have a WiFi only iPad and the want to tether it to the iPhone to get 3G internet access. 

     

    In my case, I'm a lecturer and use Keynote on the iPad.  I use the Keynote remote on the iPhone to advance through the slides, so I can walk around the room as I'm presenting (see this apple support article for details).  For this to work, the iPad must be on the same WiFi network (or linked via bluetooth) as the iPhone.  Creating a hotspot with the iPhone allows me to do this when there isn't another WiFi access point that both devices can join.

     

    But after iOS8, here's the screen I'm getting when I try to connect to my iPhone's hotspot:

    IMG_3420.PNG

    As you can see, the iPad shows my iPhone's hotspot (named "BGP IP3" in the image above) and even knows there is 3G available and can see the iPhone's battery level.  But it just can't join it!

     

    The only way to make it work is to go into settings/general/about/name and rename the phone, say from "BGP IP3" to "BGP IP4".  If I do that, the new hotspot "BGP IP4" shows up in the iPad's list of available networks and will successfully connect to it.  Funnily enough, "BGP IP3" also continues to show up in the list, even though it shouldn't be available any more.

     

    Unfortunately, this only works for as long as you stay connected.  When I pack up the presentation and move to another room to give another presentation, the iPad disconnects from the hotspot and won't reconnect.  I have to go through the whole renaming process on the iPhone to get the iPad to see a "new" hotspot and reconnect.

     

    My PC has never had a problem connecting to the hotspot.  I suspect the iPad (4th gen) is just not feeling the love for iOS8.  I have an iPad air but haven't tested it yet.  I'll do that and report back if anything interesting happens.

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