Q: eezdownloads.com pop-up disables Safari browser
I tried to open kinekt.com in Safari and was forwarded to eezdownloads.com. The screen is blank except for a pop-up message: The last website you visited has infected your Mac with a virus. Press OK to begin the repair process.
I cannot close the tab, open a new tab, or open any other tabs I had opened at the time this happened.
All my Safari options are greyed out...delete history, Safari preferences, etc.
I can quit Safari no problem.
However, holding shift when I restart does nothing...Safari still opens with the eezdownloads Virus pop-up. All my options remain greyed out...delete history, Safari preferences, etc.
I have tried quitting Safari, rebooting my computer and holding down the shift key to reopen Safari...pop up is still there // sigh.
Any ideas?
I am emailing you from Firefox while freaking out about this.
Thank you!
MacBook Pro (17-inch 2.4 GHz), Mac OS X (10.7.5)
Posted on Jan 13, 2015 1:18 PM
Check the links below for options to remove the Adware.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
Posted on Jan 13, 2015 1:23 PM
