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Helpful answers
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Nov 17, 2014 6:24 AM in response to terrie_808by jason269,Hi, terrie_808.
Thank you for visiting Apple Support Communities.
I would recommend trying the steps in the article below when experiencing this issue.
If you see No Service in the status bar of your iPhone or iPad
http://support.apple.com/kb/ts4429
Cheers,
Jason H.
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Jan 13, 2015 3:53 PM in response to jason269by terrie_808,I've done most of the things listed below. In some cases it has restored my service. I've owned four previous iPhones. I've never had to do this with any of the other ones. Even if some of these things restores the signal, why should I need to do them with this iPhone 6 when I've never had to do them with the previous models?
If you're in your carrier's coverage area
Follow these steps, testing after each.
- Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
- Restart your device.
- Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
- Check for a carrier-settings update: Connect to a Wi-Fi network, tap Settings > General > About, and install any available carrier-settings updates. If you can't connect to Wi-Fi, connect your device to a computer that has iTunes.
- Update your iPhone to the latest version of iOS.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
- Contact your carrier to check for any network or account issues.
- Restore your iPhone.
If you see No Service while roaming or traveling
You might be outside of your carrier's coverage area. If you're traveling internationally, you'll need an international roaming plan to use your iPhone or iPad.
Last Modified: Oct 7, 2014
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Jan 13, 2015 5:27 PM in response to terrie_808by deggie,★HelpfulYou may have an antenna problem. You will need to get the phone serviced.
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Jan 13, 2015 8:48 PM in response to deggieby terrie_808,Thanks. I will take that language and my iPhone 6 to the Apple Store. Didn't know what to ask about.
