HT1569: Troubleshooting Automatic Software Update in Mac OS X v10.5 or earlier

Learn about Troubleshooting Automatic Software Update in Mac OS X v10.5 or earlier
jkaye69

Q: How can I update my Mac OSX 10.5.8 to 10.6 or higher when my computer tells me my computer is up to date? The new version of itunes doesnt work with my current version of OSX and therefore I cant sync my ipad :(

How can I update my Max OSX 10.5.8 to at least 10.6 or higher when my computer says my software is "up to date"? With the 10.5.8 version I cant use the new version of itunes which means I can't sync my ipad

Posted on Nov 10, 2013 3:24 PM

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Q: How can I update my Mac OSX 10.5.8 to 10.6 or higher when my computer tells me my computer is up to date? The new version of itune ... more

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  • by Niel,

    Niel Niel Nov 10, 2013 3:27 PM in response to jkaye69
    Level 10 (311,446 points)
    Nov 10, 2013 3:27 PM in response to jkaye69

    Choose About this Mac from the Apple menu and check the processor.

     

    If it's a PowerPC Mac, it's already running the newest OS it can.

    If it's an Intel Mac, click here, install the DVD, and run Software Update.

     

    (92490)

  • by AnaMusic,

    AnaMusic AnaMusic Nov 10, 2013 3:29 PM in response to jkaye69
    Level 9 (57,213 points)
    Nov 10, 2013 3:29 PM in response to jkaye69

    jkaye69 wrote:

     

    ... my computer says my software is "up to date"?

     

    It is for OS X 10.5.8

     

    jkaye69 wrote:

     

    How can I update my Max OSX 10.5.8 to at least 10.6 or higher...

     

    The first step in Upgrading... is to Snow Leopard = OS X 10.6.x

     

    It is Not available as a download... It is a Paid Upgrade.

     

    Do this first...

     

    Check that your Mac meets the System Requirements for Snow Leopard...

     

    Snow Leopard Tech Specs

     

    http://support.apple.com/kb/SP575

     

    If so... Purchase a Snow Leopard Install Disc...

     

    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard

     

     

    Other countries...

     

    http://support.apple.com/kb/HE57

     

     

    After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.

     

    Be sure to make a Backup of your Current System Before Upgrading..

  • by danykosmic,

    danykosmic danykosmic Jan 14, 2015 2:51 AM in response to Niel
    Level 1 (0 points)
    Jan 14, 2015 2:51 AM in response to Niel

    Hello I tried installing from my disk. I have all the requirements OK but still when i try to install snow leopard it says i can not install it on this computer ?

    I attach screenshot. Thanks for any clarity. screenshot Mac Os10 .jpg

  • by MichelPM,

    MichelPM MichelPM Jan 14, 2015 4:09 AM in response to danykosmic
    Level 6 (13,584 points)
    iPad
    Jan 14, 2015 4:09 AM in response to danykosmic

    What Mac do you have?

    To find out info about your system,

    Click on the Apple symbol in the upper left of the OS X main menu bar. A drop down menu appears.

    Click About this Mac. A smaller popup window appears. This gives you basic info like what version of OS X your iMac is running, the speed of your iMac's CPU and how much RAM is installed.

    Click on the button that says More Info.

    A larger window appears giving you a complete overview of your iMac's hardware specs.

    Highlight all of this info and copy/paste all of this into another reply to this post, editing out your iMac's serial number before actually posting the reply.

    This will tell us everything about your iMac so we may begin to help with your iMac issues.

  • by danykosmic,

    danykosmic danykosmic Jan 14, 2015 5:37 AM in response to MichelPM
    Level 1 (0 points)
    Jan 14, 2015 5:37 AM in response to MichelPM

    I have a Black Mac Book, bought it around march 2008.

     

      Model Name: MacBook

      Model Identifier: MacBook4,1

      Processor Name: Intel Core 2 Duo

      Processor Speed: 2.4 GHz

      Number Of Processors: 1

      Total Number Of Cores: 2

      L2 Cache: 3 MB

      Memory: 2 GB

      Bus Speed: 800 MHz

      Boot ROM Version: MB41.00C1.B00

      SMC Version (system): 1.31f1

      Serial Number (system): W88091JD0P2

      Hardware UUID: C812196F-483E-56E5-AC30-DA013E9FB41F

      Sudden Motion Sensor:

      State: Enabled

  • by stedman1,

    stedman1 stedman1 Jan 14, 2015 5:39 AM in response to danykosmic
    Level 9 (73,161 points)
    Apple Watch
    Jan 14, 2015 5:39 AM in response to danykosmic

    Your Mac is capable of running Snow Leopard, but it will require a retail copy of the Snow Leopard DVD. What is the source of the DVD you have?

  • by BDAqua,

    BDAqua BDAqua Jan 14, 2015 10:45 AM in response to danykosmic
    Level 10 (123,467 points)
    Jan 14, 2015 10:45 AM in response to danykosmic

    Gray Install Discs are Machine specific, as Stedman1 says you need the Retail version.

  • by danykosmic,

    danykosmic danykosmic Jan 20, 2015 8:07 AM in response to stedman1
    Level 1 (0 points)
    Jan 20, 2015 8:07 AM in response to stedman1

    I Have the original disk from my MacBook Pro. If I get the download version will it work ?

    Do I need to backup first all my files before installing ?

    thanks,

  • by BDAqua,

    BDAqua BDAqua Jan 20, 2015 10:11 AM in response to danykosmic
    Level 10 (123,467 points)
    Jan 20, 2015 10:11 AM in response to danykosmic

    I would highly recommend a full backup, or better yet a bootable clone before doing it.

     

    On the original Discs... Gray Discs are machine specific, if you were planning to try the MBP's Discs on another Mac.

  • by MichelPM,

    MichelPM MichelPM Jan 20, 2015 10:25 AM in response to danykosmic
    Level 6 (13,584 points)
    iPad
    Jan 20, 2015 10:25 AM in response to danykosmic

    There is NO downloadable version of OS X 10.6 Snow Leopard. You must purchase a retail install disc version from Apple.

     

    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard

     

    Gray colored discs from other Macs you have will not work.

  • by MichelPM,

    MichelPM MichelPM Jan 20, 2015 10:28 AM in response to danykosmic
    Level 6 (13,584 points)
    iPad
    Jan 20, 2015 10:28 AM in response to danykosmic

    Before embarking on a major OS upgrade, it would be wise, advisable and very prudent if you backup your current system to an external connected and Mac formatted Flash drive OR externally connected USB, Thunderbolt or FireWire 800, Mac formatted hard drive. Then, use either OS X Time Machine app to backup your entire system to the external drive OR purchase, install and use a data cloning app, like CarbonCopyCloner or SuperDuper, to make an exact and bootable copy (clone) of your entire Mac's internal hard drive. This step is really needed in case something goes wrong with the install of the new OS or you simply do not like the new OS, you have a very easy way/procedure to return your Mac to its former working state.


    Then, determine if your Mac meets ALL minimum system install requirements.


    Mac OS X v10.6 Snow Leopard system requirements

    Purchased Installer disc here.

     

    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard


    To install Snow Leopard for the first time, you must have a Mac with:


    An Intel processor

    An internal or external DVD drive, or DVD or CD Sharing

    At least 1 GB of RAM (additional RAM is recommended)

    A built-in display or a display connected to an Apple-supplied video card supported by your computer

    At least 5 GB of disk space available, or 7 GB of disk space if you install the developer tools.

  • by danykosmic,

    danykosmic danykosmic Jan 21, 2015 1:01 AM in response to MichelPM
    Level 1 (0 points)
    Jan 21, 2015 1:01 AM in response to MichelPM

    This is what I meant buy the downloadable version on the link provided, instead of trying to buy a hard copy of it.

    Clear that I have to do backup, thanks.

  • by danykosmic,

    danykosmic danykosmic Jan 21, 2015 1:04 AM in response to MichelPM
    Level 1 (0 points)
    Jan 21, 2015 1:04 AM in response to MichelPM

    can u please tell me system requirements for 10.10 Yosemite ? thanks

  • by MichelPM,

    MichelPM MichelPM Jan 21, 2015 1:26 AM in response to danykosmic
    Level 6 (13,584 points)
    iPad
    Jan 21, 2015 1:26 AM in response to danykosmic

    OS X 10.7 Lion system requirements

    Purchased emailed download code here.


    http://store.apple.com/us/product/D6106Z/A/os-x-lion


    To use OS X 10.7 Lion, make sure your computer has the following:


    An Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor

    Mac OS X v10.6.6 or later to install via the Mac App Store (v10.6.8 recommended)

    7 GB of available disk space

    2 GB of RAM



    To install OS X  10.8 Mountain Lion, 10.9 Mavericks (free upgrade, but currently unavailable) or OS X 10.10 Yosemite (currently available free upgrade) you need one of these Macs:


    OS X 10.8 Mountain Lion purchased emailed download code here.


    http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion


    iMac (Mid-2007 or later)

    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)

    MacBook Pro (13-inch, Mid-2009 or later),

    MacBook Pro (15-inch or 17-inch, Mid/Late 2007 or later)

    MacBook Air (Late 2008 or later)

    Mac mini (Early 2009 or later)

    Mac Pro (Early 2008 or later)

    Xserve (Early 2009)

    Your Mac also needs:

    OS X Mountain Lion, Lion, or Snow Leopard v10.6.8 already installed

    2 GB or more of memory (I strongly advise, at least, 4 GBs of RAM or more)

    8 GB or more of available space


    Next,

    If you run any older Mac software from the earlier PowerPC Macs, then none of this software will work with the newer OS X versions (10.7 and onward). OS X Snow Leopard had a magical and invisible PowerPC emulation application, called Rosetta, that worked seamlessly in the background that still allowed older PowerPC coded software to still operate in a Intel CPU Mac.

    The use of Rosetta ended with OS X Snow Leopard as the Rosetta application was licensed to Apple, from a software company called Transitive, which got bought out, I believe, by IBM and Appe  could no longer secure their rights to continue to use Rosetta in later versions of OS X.

     

    So, you would need to check to see if you have software on your Mac that maybe older than, say, 2006 or older.

     

    Also, check for app compatibilty  here.

     

    http://roaringapps.com/


    If you have any commercial antivirus installed and/or hard drive cleaning apps installed on your Mac, like MacKeeper, CleanMyMac, TuneUpMyMac, MacCleanse, etc. now would be a good time to completely uninstall this apps by doing a Google search to learn how to properly uninstall these types of apps.

    These types of apps will only cause your Mac issues later after the install of the new OS X version and you will have to completely uninstall these types of apps later.

    Once you have determined all of this, you should be able to find the latest versions of OS X by clicking on the Mac App Store icon in the OS X Dock and then login to the Mac App Store using your Apple ID and password and if you purchased a download code, input that code.

    You can then begin the download and installation process of installing the newer versions of OS X from the Mac App Store.


    Good Luck!

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