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Helpful answers
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Jan 14, 2015 12:35 PM in response to vkgibsonby ChitlinsCC,please give us some more details.
- what iOS version?
- what exactly does "... disappear from my inbox ..." mean?
- were messages there, then went away?
- do messages never arrive?
- what email account(s)? Gmail, Yahoo, others
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Jan 14, 2015 1:17 PM in response to ChitlinsCCby vkgibson,iOS version 8.1.2
Messages were there in my inbox and disappear after a few days without me deleting these messages.
msn.com email account.
looking forward to your response.
VKG
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Jan 14, 2015 1:34 PM in response to vkgibsonby Ralph9430,Do you have an IMAP email account shared on another device or with another person?
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Jan 14, 2015 1:41 PM in response to vkgibsonby ChitlinsCC,I like where Ralph is going with this. MSN / Hotmail is IMAP and all mail clients try to sync up what is on the server - POP can choose to leave deleted messages on the server - but Microsoft decided to manage server space with IMAP - gone = gone.
After addressing the sharing issue Ralph mentions, check with MSN Mail for help. This does not have the earmarks of a Client Side problem.
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Jan 14, 2015 2:10 PM in response to vkgibsonby bobseufert,Email auto deletes after about a week to save room on your iPad. If only the old mail is deleting you have no problems. You can still get your old email at msn.com.
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Jan 14, 2015 2:47 PM in response to bobseufertby ChitlinsCC,aloha bob
As you speak with the confidence I am used to and know you don't shoot from the hip, you may know the answer to the questions your explanation raises in my feeble mind...
- Is this a feature of the iPad? If so,
- Why would a device that has the storage capacity that it does worry with teeny files like mail messages for conservation purposes?
- Why would it not then ASK if it is OK? ("Are you sure you want to empty the Trash" is as old as Apple itself)
- If a feature of MSN, same issues - plus what bizness of MSN's is it what is on someone's device?
buenos tardes
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nous sommes charlie hebdo
- Is this a feature of the iPad? If so,
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Jan 14, 2015 3:34 PM in response to ChitlinsCCby bobseufert,Aloha ÇÇÇ.
It is a feature.
Mail takes up room.
It doesn't ask because it's not trashing them. It's auto deleting them. I believe you used to be able to set how many emails you wantd saved on your iPad.
Now you set how long a time you want to sync your email. After a week my mail disappears. After you asked I checked you can set it to no limit.
It's not a feature if MSN. They have nothing to do with it, the mail never leaves their servers.
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Jan 14, 2015 3:57 PM in response to bobseufertby ChitlinsCC,bob [ you knew my tongue was firmly in cheek - well, mostly ]
seems a futile effort. as I said before, messages are SMALL. For example, the notice of your post at Jan 14, 2015 4:10 PM CST/US when saved as from MS Entourage:
These clearly are BIGGER than the space they use in the Entourage database.
I do not know what methods are used to store on iPad, but for the sake of discussion, let's use Mac Finder filesize of HTML. Still seems a piddly amount compared to all the media stored locally - or is it all really on iCloud?
At any rate, nice guy that you are, why not illustrate How to get vkgibson's issue fixed now that we accept why?
aloha
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Jan 14, 2015 4:34 PM in response to ChitlinsCCby bobseufert,I was wondering how long it would take you to catch that line. Unfortunately my Level 6 super powers can't help you with the weather though.
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Jan 14, 2015 4:51 PM in response to bobseufertby ChitlinsCC,maybe you could climb the volcano an make a pineapple sacrifice?
RE: vk, I am guessing the key info given was "... every few days ..." - you nailed it, methinx
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Jan 25, 2015 2:45 PM in response to bobseufertby vkgibson,Bob,
your suggested solution at 4.06pm on Jan 14, worked . I followed your suggested fix and it worked.
Thanks,
vk
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