TS1398: iOS: Troubleshooting Wi-Fi networks and connections

Learn about iOS: Troubleshooting Wi-Fi networks and connections
Dave Apple 1969

Q: My new IPad mini has poor wifi reception. Goes in and out.  My IPod, IPhone, Ipad1 and Ipad2 work finer. I think it has wifi antenna issues.  Does anyone else have this problem?

My new IPad mini has poor wifi reception. It goes in and out.  My IPod, Iphone4, Ipad1 and Ipad2 work fine. What can I do?  Does anyone else have this problem?

Posted on Nov 4, 2012 12:21 PM

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Q: My new IPad mini has poor wifi reception. Goes in and out.  My IPod, IPhone, Ipad1 and Ipad2 work finer. I think it has wifi ... more

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  • by Raymanjo,

    Raymanjo Raymanjo Apr 9, 2014 3:41 PM in response to Dave Apple 1969
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    Apr 9, 2014 3:41 PM in response to Dave Apple 1969

    *ipad mini WiFi connection problem solved *

    Since last update ios 7., 7.1 the device does t connect to WiFi then turn it off then on after  to get the signal of the WiFi many steps

    Was suggested but nothing solve it  will I tried these together and it worked as magic:

    1_ turn off wifi then turn it on after 5 seconds

    Will it didn't work . Though done many times B-).

    So ....... How ? I can use my browser wait

    2_before turning off your WiFi switch airplane mode on for 1sec or min

    It might be different according to your device .

    3_ this step night be popular but didn't work withh the last ios update for me either

    But again after doing it again it worked perfectly .**make sure to follow after step 1,2 to work for u 2

    Then enjoy internet connection browser forever .

    Guarantee it worked for me a second ago .

  • by Ikeeiie,

    Ikeeiie Ikeeiie May 29, 2014 1:55 PM in response to Dave Apple 1969
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    May 29, 2014 1:55 PM in response to Dave Apple 1969

    I have the same issue' so have first iPad mini iPad Air and ipad 2 and iPhone 5s I can set them all in the same place and EVERYTHING WORKS WITH WIFI CORRECTLY BUT the iPad mini retina this tells me there are major issues . I have sent for replacement three times same issues .i may just return it and get something else I liked the size of it but not with the issues

  • by hisy,

    hisy hisy May 29, 2014 6:34 PM in response to Dave Apple 1969
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    May 29, 2014 6:34 PM in response to Dave Apple 1969

    Hi,

    Apple REFUSES to admitt that this WI-FI problem with the MINI will NOT be solved.

    To loose your great reputation because of one product is Apples SHAME.

     

    Look to other makers of similar products AND operating systems.

    Sy

  • by WormsInApple,

    WormsInApple WormsInApple Jun 3, 2014 9:32 AM in response to hisy
    Level 1 (0 points)
    Jun 3, 2014 9:32 AM in response to hisy

    Thanks for th confirmation.  I have an iPad mini with very poor reception also.  Simple solutions don't improve it.  I visited an Apple store and they are in denial.  I'll give their Genius Bar one shot with it before I give up.  They think it might be the drivers.  This is all very discouraging. 

  • by Sidmouth4me,

    Sidmouth4me Sidmouth4me Jun 10, 2014 7:57 AM in response to WormsInApple
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    Jun 10, 2014 7:57 AM in response to WormsInApple

    Yes definitely iPad mini problem.  I have iPhone, iPad and iPad mini.  Staying in a holiday cottage and all connect quite happily except in the bedroom where the iPad mini cannot even "see" the WiFi yet the other devices can and still happily connect. Ergo not a router problem just an iPad mini specific problem.

  • by WormsInApple,

    WormsInApple WormsInApple Jun 10, 2014 10:38 AM in response to Sidmouth4me
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    Jun 10, 2014 10:38 AM in response to Sidmouth4me

    Same problem on a 1 yr old mini.  Genius Bar reset the network ( you can do that in settings) then updated the firmware and that greatly improved my wifi reception.  Worth a try?

  • by JoeKing69,

    JoeKing69 JoeKing69 Jan 14, 2015 1:03 PM in response to WormsInApple
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    Jan 14, 2015 1:03 PM in response to WormsInApple

    I changed my router out for an Apple AirPort Time Capsule and guess what, my iPad mini no longer has any issues with the wireless dropping off, although watching the WiFi signal strength icon it does seem to alternative between 50% and 100% every couple of seconds!

     

    Clearly a sub-standard WiFi chip in the iPad mini and I guess my new AirPort router is blasting out stronger waves than my old router, which my ISP actually supplied with the service. For those wondering what my old router was, it's a BT HomeHub 2 device.

  • by Bekkamood,

    Bekkamood Bekkamood Aug 15, 2015 4:31 PM in response to Dave Apple 1969
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    Aug 15, 2015 4:31 PM in response to Dave Apple 1969

    iPad wifi antenna issues

    I bought a used like new iPad mini 3G few months back and traveled to Italy for business

    I started having some connectivity problems but mostly was hotels networks related because it was on all the devices I had with me 2 iPhones, 1 samsung and a laptop

    The iPad had the weakest reception.. I also bought a SIM card from Orange that they didn't activate during my 8 days stay in 3 different cities !! Anyway that add to my frustration. The real issues first happened at the airport few minutes before leaving

    The iPad stopped connecting I thought it was a security thing..

    Once home the problem persist so I started looking for answers from resetting the network to reset all settings then came the greyed out wifi icon in the control menu.

    One weird proposition was to heat up the antenna than turn it off cool it down the restart it, weird as it might seem, it worked for a while!!

    But it happened again as the guy said  suggesting it's a combination of both hardware and software issue and his method was a temporary fix.

    So each time it happened I went on and heated up the iPad on a heater after trying the suggested solutions mentioned on many forums including Apple's, as a last resort.

    It toke couples of combinations of methods for a few time and it work gradually as a patient coming out of a comma!

    Last week after I was stuck again but this time the iPad was not cooperating I stumbled on a step by step guide to dismantling and replacing the antenna,

    To my surprise I discovered that I was heating the wrong side of the device and the Ipad  antenna  was at the bottom along side the Home button and not as the iPhone the guy was heating that I saw on you tube !! So I guess the heat was desipating thru the iPad till the antenna or it has nothing to do with fixing the issue.

    Never the less it was frustrating to have to go through many connectivity problems,

    From the device not detecting any network to detecting and not connecting and once asking for the password many times  then going in connection loop and keeps dropping. So I heated it again this time on the correct side till I saw the temperature warning, cool it down then restart the process of trial and miss lately adding to the arsenal  the airplane mode approached on and off in conjunction with wifi button on and off....

    When I think I got a pattern or a succession of steps like resetting turning off the device, hard reset by pressing the home and start button together and so on.

    To discover that it was not quite the cast.

    It's like hit and miss with a grain of faith and pray!

    Not to mention all the tricks with the router's settings and channels noise to reception coverage I've tried it all you name it...

    My conclusion: it's most probably a hardware issue combined with a radio firmware bugs. My guess is there's some defective second grade antenna that passed the quality control phase and they're out in the market and the reputation of a big firm is not helping to admit and resolve the issue except for those lucky to still are under warranty coverage, the rest can just keep struggling as I'm doing and never give up.

    Or just drop it and buy a different device.

    Note: that's my first Apple device after being an "anti-Mac" for decades except for a old mini iPod back in 2007. Way to go Apple! You made my preconceptions concrete.

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