lenashore

Q: Working Wacom Drivers for Yosemite?

I had this same problem when I upgraded to Mavericks and now it happens again with Yosemite. My old Wacom tablets no longer work. With Mavericks, only one of the legacy drivers would work. Some version in the middle (not the latest). With Yosemite, I can't get anything to work. Either it won't load the preference pane after install or it doesn't see anything connected.

 

I have two Wacom Tablets:

  • Intuos 2 XD-0608-U
  • Intuos GD-0608-U

 

Has anyone had any luck with getting an old Wacom to work? As before, Wacom doesn't seem interested in updating their drivers for legacy users. It's a shame because the equipment itself still works great. Any 3rd party alternative drivers out there?

 

I can't be the only one with this problem. Maybe if we put our brains together on this thread, we can find a solution.

 

 

iMac, OS X Yosemite (10.10)

Posted on Oct 17, 2014 5:41 AM

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Q: Working Wacom Drivers for Yosemite?

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  • by Jasen Kavel,

    Jasen Kavel Jasen Kavel Jan 9, 2015 5:23 AM in response to Dan in NC
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    Apple Music
    Jan 9, 2015 5:23 AM in response to Dan in NC

    Thanks so much, this worked for me.

    Getting the latest drivers did not work to run my intuos4 on my iMac. Only when I deleted ALL the files you mentioned and reinstalled the drivers did it work. So thank you!

  • by Joanimator,

    Joanimator Joanimator Jan 12, 2015 12:14 PM in response to Dan in NC
    Level 1 (0 points)
    Jan 12, 2015 12:14 PM in response to Dan in NC

    Just spent an hour getting my new Intuos Pro to work on Yosemite. This solved it! Thanks Dan!

  • by Vaders_Son,

    Vaders_Son Vaders_Son Jan 14, 2015 2:55 PM in response to Dan in NC
    Level 1 (0 points)
    Jan 14, 2015 2:55 PM in response to Dan in NC

    This is a great workaround Dan.

     

    I went out and tried a few different options as I have both an intuos 3 and intuos 5 touch. The magic driver after a little trial and error was v. 6.3.8-2

     

    https://www.wacom.asia/en/tablet-drivers?tid_1=17&tid=49

     

    This enabled all my quick keys, preferences and mapping in Yosemite. Nothing like taking my own time to fix something in a multi million dollar corporations shed.

     

    Hope this helps someone!

  • by Vaders_Son,

    Vaders_Son Vaders_Son Jan 14, 2015 3:36 PM in response to Vaders_Son
    Level 1 (0 points)
    Jan 14, 2015 3:36 PM in response to Vaders_Son

    UPDATE: It worked for a moment. Everything seems to remain stable EXCEPT the Mapping... Not sure where to go from there...

  • by devernay,

    devernay devernay Jan 15, 2015 6:26 AM in response to Vaders_Son
    Level 1 (0 points)
    Jan 15, 2015 6:26 AM in response to Vaders_Son

    If the wacom driver works but the preference pane doesn't open, you can try running it in 32 bits mode.

     

    This worked for me (I have a Graphire 4, latest driver is 5.3.0 which isn't supported under 10.10):

    Driver 5.3.0-3 runs OK on OSX Yosemite 10.10, but the preference pane doesn't work out of the box, however:

    - you can still use your old preferences (they are in ~/Library/Preferences/com.wacom.pentablet.prefs and com.wacom.touch.prefs)

    - the preference pane can be run by running the "System preferences" application in 32-bit mode. In the finder, go to /Applications, right-click on the System preferences application, get info, and check "run in 32-bits mode". Once you set your preferences, close the app and uncheck the 32 bits box.

     

    y �

  • by voivod08,

    voivod08 voivod08 Jan 27, 2015 1:59 AM in response to devernay
    Level 1 (0 points)
    Jan 27, 2015 1:59 AM in response to devernay

    Hi everybody. I have my drivers running perfectly now. Without any other preference panes or 32 bit mode tricks.

     

    The problem is that you need to uninstall the drivers, but the uninstaller is not removing everything. So you have to do this manually, like shown on the wacom site (http://forum.wacom.eu/viewtopic.php?t=7926) but even more in depth:

    - unplug tablet

    - uninstall drivers with the software provided in programs/wacom

    - reboot

    - search for remaining parts of the driver by using the terminal (you should know about the Terminal to continue):

         sudo find / -name "com.wacom.wacomtablet.prefs" -print

             use sudo rm pathtowhatfindhasprinted or sudo rm -R pathtowhatfindhasprinted to delete everything this command has found. WATCH OUT for typos as rm will delete mercilessly!!!!!!!!!!!

              it probably does not find everything, so you need to search more "freely":

              sudo find / -name "*wacom*" -print

             again use sudo rm pathtowhatfindhasprinted or sudo rm -R pathtowhatfindhasprinted to delete everything this command has found. WATCH OUT for typos as rm will delete mercilessly!!!!!!!!!!!

    - reboot again

    - if you want to be sure do the searches again (elements in "crashreporter" folders are no problem)

    - plugin the tablet

    - install latest drivers (in my case 6.3.11w3)


    Now it will work. Without hack. Again, the problem is that because of the bad uninstall so there will always be some remains which somehow interfere with the new install.


  • by adamfromtempe,

    adamfromtempe adamfromtempe Jan 31, 2015 5:12 PM in response to ElisabethR
    Level 1 (4 points)
    Mac OS X
    Jan 31, 2015 5:12 PM in response to ElisabethR

    Anyone heard of any progress on this issue? I am flaming mad...it wasn't too long ago that I had to ditch my old Wacom tablet to shell out no small amount of money to buy an Intuos 2 because one of the previous versions of MacOSX did the same thing...and now it's happening all over again. Without access to that preference pane, the thing is useless, and can't map to my screen. It sounds like there's already been plenty of complaining to both companies, so I think the only alternative is to look for a new tablet that is not made by Wacom.

  • by David Schwab,

    David Schwab David Schwab Jan 31, 2015 6:09 PM in response to adamfromtempe
    Level 1 (118 points)
    Desktops
    Jan 31, 2015 6:09 PM in response to adamfromtempe

    I wouldn't call it useless. I use my Intuos 2 all the time. Works fine in apps like Photoshop. I don't miss the preference pane.

     

    Maybe I'm not using it for all the things it can do, but I can draw with it, and that's why I bought it.

  • by adamfromtempe,

    adamfromtempe adamfromtempe Feb 2, 2015 11:04 AM in response to David Schwab
    Level 1 (4 points)
    Mac OS X
    Feb 2, 2015 11:04 AM in response to David Schwab

    My tablet "works", but unless I can remap it to the coordinates of the screen I am working with, and set the buttons to perform the desired functions...I really can't use it. Anyone know of a quality product that is made by someone other than Wacom?

  • by JCoeMD,

    JCoeMD JCoeMD Feb 8, 2015 1:19 PM in response to Dan in NC
    Level 1 (0 points)
    Feb 8, 2015 1:19 PM in response to Dan in NC

    I upgraded to Yosemite and tried the basic solution per the video that has been suggested by many on the post without success.  The problem for appeared to be incomplete installation of the driver in the Library (~/Library/Application Support/Tablet/WacomTabletDriver.app) with a driver that was still present! 

     

    The latest driver is now 6.3.11w3.

     

    Thus the uninstaller utility from Wacom is defective.  Searching for all files named Wacom after uninstalling should do the trick as it did for me!  Thanks Dan in NC for the solution!

  • by mezent,

    mezent mezent Feb 12, 2015 12:53 PM in response to lenashore
    Level 1 (0 points)
    Feb 12, 2015 12:53 PM in response to lenashore

    I have three wacom tablets, no working pref pane is available from Wacom. I'm using the workaround to get them running but the pref pane is not available.

    Have corresponded with wacom to no avail.

    Perfectly good hardware made obsolescent when it doesn't need to be.

    If I was running wacom I'd get a developer on this- how hard can it be to write a universal driver/pref pane?

  • by asarya,

    asarya asarya Feb 14, 2015 12:03 PM in response to voivod08
    Level 1 (0 points)
    Feb 14, 2015 12:03 PM in response to voivod08

    Hi, does this fix the Intuos 2 problem? I got the 6.2.0w4 driver working with the 32bit workaround, but I can't set the button preferences.

    If your fix only adresses later model tablets I'll stick with what I have for the moment as at least the pen mode and mapping are working.

     

    Cheers Rod

  • by iampatientzero22,

    iampatientzero22 iampatientzero22 Feb 15, 2015 9:37 PM in response to George Chew
    Level 1 (0 points)
    Feb 15, 2015 9:37 PM in response to George Chew

    EVERYONE! After much frustration after searching for a **** working driver for my older intuos4, I finally found a solution. Some people suggested trying the European version of Wacom's site and finding a driver. I also tried a few obscure and risky third party sites that offered "working" drivers. Nothing was working and I was ready to destroy my tablet and my Mac all because Wacom was making things difficult. Well, somehow I stumbled across the answer... all you have to do is google "Wacom Legacy Drivers". They evidently had this hidden section of their site that is not linked anywhere from within. They have a whole list of drivers dating back several years worth. I tried a year old one, and it wasn't compatable with Yosemite, but then I tried one that was just two versions older than the current one and BINGO! My tablet works and the Preferences Pane works in System Preferences. All the options are there like the where on Mavericks.

     

    Now we can all put our pitchforks and torches away and Wacom gets to live another day after all...

  • by mikeinAZ,

    mikeinAZ mikeinAZ Feb 16, 2015 5:32 PM in response to iampatientzero22
    Level 1 (0 points)
    Feb 16, 2015 5:32 PM in response to iampatientzero22

    This worked for me. I was ready to chuck my Intuos 5. I just went back one version and my preferences work now. I just used the Wacom Tablet Utility to remove the old (or in this case, newer) version, then installed 6.3.10w2. Sweet.

  • by etmarcr,

    etmarcr etmarcr Feb 25, 2015 11:03 PM in response to mikeinAZ
    Level 1 (0 points)
    Feb 25, 2015 11:03 PM in response to mikeinAZ

    Thanks Mike!  I must have spent the last two hours installing/uninstalling trying to get the preferences pane back and your solution worked for me, too.  Installed v6.3.10w2 for my Intuos 5 and it's back in business again.  Yes, how sweet it is!

     

    Thank you!!

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