carlodzf

Q: Where are my Mailboxes, and the rest of my Notes ?

I just got a new (Late 2013, Yosemite 10.10.1) 27" iMac to replace my old (Late 2009) 27" iMac. When I started it up the first time I was glad to see that all my contacts were in my Contacts, all my  special dates were in my Calendar, all of my Bookmarks were in Safari and all of my Songs and Podcasts were in iTunes.

 

What I did not see was my Custom Mailboxes and "VIP's" in Mail (Version 8.1), and only some of my notes in Notes (Version 3.1) were there.

 

Not sure where to go from here ???

iMac 27-inch Quad Core i5, Mac OS X (10.6.8), Memory 16GB 1067 MHz DDR3

Posted on Jan 14, 2015 3:41 PM

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Q: Where are my Mailboxes, and the rest of my Notes ?

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  • Helpful answers

  • by brenden dv,Helpful

    brenden dv brenden dv Jan 16, 2015 8:22 AM in response to carlodzf
    Community Specialists
    Jan 16, 2015 8:22 AM in response to carlodzf

    Hi carlodzf,

     

    I apologize, I'm a bit unclear on a couple things about your current configuration. When you moved from your old Mac to your new Mac, did you do a migration of your data? I ask because all the things you mention having moved over (Contacts, Calendars, Safari Bookmarks, and iTunes content) can be synced via iCloud or the iTunes Store. If you didn't do a migration, you may find the following articles helpful for either a general or manual migration:

     

    Move your data to a new Mac - Apple Support

    OS X: Manually migrating data from another Mac - Apple Support

     

    You may also be able to export or transfer data from specific applications, such as is noted in these articles:

     

    Mail (Yosemite): Import or export mailboxes

    Syncing Notes on iPhone, iPad, and iPod touch - Apple Support (regarding Notes in local folders)

     

    Regards,

    - Brenden

  • by carlodzf,

    carlodzf carlodzf Jan 17, 2015 6:41 PM in response to brenden dv
    Level 1 (0 points)
    Jan 17, 2015 6:41 PM in response to brenden dv

    Hi Brenden,

     

    Thank you for your response. When I moved over to the new iMac I did not do a migration. I had been having problems with the old iMac, which my local Apple store, after a series of tests, determined to be a software issue. Therefore I did not want bring it over to the new iMac. I have been reinstalling new copies of my non-Apple applications from there original sources and retrieving, only absolutely necessary (i.e. photos and financial info), data from a, Time Machine backed up, external hard drive, folder by folder.

    I read the articles that you suggested and found them informative and helpful. In particular the one regarding mailboxes.

    Mail (Yosemite): Import or export mailboxes

    For my own peace of mind, I called Apple support and with their assistance, walking me through the process, I was able to retrieve the missing Mailboxes. Since I had hooked up my external hard drive to the new iMac and backed it up, I was not able to access the backup data from the old iMac via Time Machine. It would not go back beyond the date of the first backup of the new one, even though the data was there on the hard drive. I double clicked the external hard drive icon on the Desktop to open it and was able to obtain the missing files that way using "Import Mailboxes..." from the File menu in the Mail app.

     

    Thanks again for your reply and assistance,

     

    carlodzf

  • by brenden dv,

    brenden dv brenden dv Jan 21, 2015 2:36 PM in response to carlodzf
    Community Specialists
    Jan 21, 2015 2:36 PM in response to carlodzf

    No problem; I'm glad you were able to get it sorted.

     

    - Brenden