HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings

Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Nayels

Q: Cant start ipad, itunes and cable appear on screen. Tablet provided by external business with team viwer installed. Can I use any personal computer to plug into and restore through itunes? Will all applications be lost?

Cant start ipad, itunes and cable appear on screen. Tablet provided by external business with team viwer installed. Can I use any personal computer to plug into and restore through itunes? Will team viewer (external user option) application be lost?

iPad

Posted on Jan 14, 2015 5:01 PM

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Q: Cant start ipad, itunes and cable appear on screen. Tablet provided by external business with team viwer installed. Can I use any ... more

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  • by Lyssa,

    Lyssa Lyssa Jan 14, 2015 5:05 PM in response to Nayels
    Level 6 (17,893 points)
    Jan 14, 2015 5:05 PM in response to Nayels

    That iPad is in recovery mode. You must use iTunes to restore it.

     

    After the restore, it will be like it was out of the box. If you have a backup, you can restore from it; otherwise, everything is already lost. Applications will have to be reinstalled after you set it back up.

     

    ~Lyssa