Q: My 6 is not allowing me access to icloud nor to any of my email addresses. I've tried to reset it but it is asking me ... My 6 is not allowing me access to icloud nor to any of my email addresses. I've tried to reset it but it is asking me for my 'restrictions' passcode and I never set one up. What should I do? more
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Jan 17, 2015 1:03 PM in response to nadzpadby brenden dv,Hi nadzpad,
I'm sorry to hear you are having issues with your iPhone 6 Plus. I also apologize, I'm a bit unclear on exactly what you are seeing or describing. If you are being asked for a Restrictions password, you may find the following article helpful:
About Restrictions (parental controls) on iPhone, iPad, and iPod touch - Apple Support
If you are getting a message that you must turn off Find My iPhone before restoring from iTunes, then these articles may be more useful:
iCloud: Remove your device from Find My iPhone
Find My iPhone Activation Lock - Apple Support
Regards,
- Brenden
