HT203747: Apple Diagnostics: Reference codes
Learn about Apple Diagnostics: Reference codes
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by Linc Davis,Jan 17, 2015 12:11 PM in response to AppleFamilyMom
Linc Davis
Jan 17, 2015 12:11 PM
in response to AppleFamilyMom
Level 10 (207,926 points)
ApplicationsClick the Support link at the top of this page and schedule a call. According to reports, you won't be charged for the support call if you select "Apple ID"—not the hardware model—as the product you're asking about, and cite the "customer code" in the alert as the "validation code" when you speak to the Apple representative.