Q: Music stops when displays sleeps or when i lock the screen on my 7th gen nano
When i am listening to my music on my newly purchased nano 7th generation, once the screen 'sleeps' or if I click on the lock key, the music pauses. I can't find anything to prevent this in settings. Please help.
Regards,
Tim
iPhone 4S, iOS 6.1.3
Posted on Jan 15, 2015 11:18 AM
Community Specialists
Hi Metrofied,
I'm sorry to hear you are having issues with your new iPod nano. If you continue having pausing issues with your 7th Gen, you may find the troubleshooting steps outlined in the following article helpful:
iPod nano (7th generation): Hardware troubleshooting - Apple Support
You may also want to see if it may related to this issue that was noted on the 6th Gen iPod nano:
iPod nano (6th generation): Music stops when display turns off - Apple Support
Regards,
- Brenden
Posted on Jan 17, 2015 9:51 AM