Wanttogobacktopc
Level 1 (6 points)

Q: Aperture Imports Duplicates and Triplicates of Photos from my iPhone 6 Plus

When I import photos from my iPhone 6 Plus, Aperture imports duplicates and triplicates of the identical photo randomly.  This results in hours of going back through all of the Projects in Aperture and manually deleting the duplicates.

 

I thought that maybe I was mistaking standard and HDR versions of the same photo, or even burst shots that looked very similar, but this isn't the case.  It is the same file name followed by a (1), (2), and sometimes a (3).  I also know this isn't the case, because my Camera Roll has about 1,200 photos and videos on it (I stopped importing photos to my hard drive a while ago because of the duplicates, hoping an update would come out to fix the problem), but Aperture tells me that it is going to import over 4,000 photos from my iPhone 6 Plus, not the 1,200 that is on it.  This is because of a bug that is double and triple counting many of the photos and videos.

 

Interestingly enough, Image Capture recognizes only the 1,200 photos on the iPhone, but I'm reluctant to use it because it won't append the Metadata that I have preset in Aperture or automatically run the preset enhancements.  I also don't use Image Capture so I'm not sure if it might leave out any Metadata or have some other drawback that I'm not aware of.

 

So far I've don't he standard troubleshooting, have restarted my iMac and iPhone 6 Plus, ran repair permissions, waited for an update, etc. but I still have the same problem.

 

I've all but given up on Aperture and am waiting anxiously for the Apple to release the new Photos software, but I need to spend time to work around this bug before then.  I can't leave this many photos and videos on my iPhone and need to get them imported into Aperture.

 

Is there an obvious fix to this that I'm overlooking?

Aperture 3, null

Posted on Jan 4, 2015 1:56 PM

by léonie,Solvedanswer
léonie léonie
Level 10 (105,183 points)
iLife
A:
Interestingly enough, Image Capture recognizes only the 1,200 photos on the iPhone, but I'm reluctant to use it because it won't append the Metadata that I have preset in Aperture or automatically run the preset enhancements.  I also don't use Image Capture so I'm not sure if it might leave out any Metadata or have some other drawback that I'm not aware of.

If Image Capture imports correctly, use it to import to a folder and then import that folder to Aperture. You can use the same presets when importing from a folder as when importing from a camera of iPhone.

 

The same buggy behavior has been reported for iPhoto, since the iOS 8.1 release. It happens in iPhoto, Image Capture, Aperture, but not all are seeing this problem.

For example, see these discussions:

Unfortunately, there is no clear picture yet, what circumstances will make it happen, and how to prevent it.

 

For some forum members it was the Photo Stream (Duplication upon importation from Iphone to Iphoto), others found it was caused by HDR photos, for some the problem went away after the 8.1.2 update, for others it started with this update.

A few forum members reported, that it helped to dismount the iPhone and plug it in again (iPhoto 9.6 shows duplicate photos present on iPhone), and then the duplicates went away. One member reported, that Apple Support claimed this problem to be caused by iCloud iPhoto libary (Beta), and indeed turning off iCloud iPhoto libary (Beta)  made he duplicates vanish for him.

Posted on Jan 4, 2015 2:32 PM

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Wanttogobacktopc

Q: Aperture Imports Duplicates and Triplicates of Photos from my iPhone 6 Plus

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  • Helpful answers

  • by léonie,Solvedanswer

    léonie léonie Jan 4, 2015 2:32 PM in response to Wanttogobacktopc
    Level 10 (105,183 points)
    iLife
    Jan 4, 2015 2:32 PM in response to Wanttogobacktopc
    Interestingly enough, Image Capture recognizes only the 1,200 photos on the iPhone, but I'm reluctant to use it because it won't append the Metadata that I have preset in Aperture or automatically run the preset enhancements.  I also don't use Image Capture so I'm not sure if it might leave out any Metadata or have some other drawback that I'm not aware of.

    If Image Capture imports correctly, use it to import to a folder and then import that folder to Aperture. You can use the same presets when importing from a folder as when importing from a camera of iPhone.

     

    The same buggy behavior has been reported for iPhoto, since the iOS 8.1 release. It happens in iPhoto, Image Capture, Aperture, but not all are seeing this problem.

    For example, see these discussions:

    Unfortunately, there is no clear picture yet, what circumstances will make it happen, and how to prevent it.

     

    For some forum members it was the Photo Stream (Duplication upon importation from Iphone to Iphoto), others found it was caused by HDR photos, for some the problem went away after the 8.1.2 update, for others it started with this update.

    A few forum members reported, that it helped to dismount the iPhone and plug it in again (iPhoto 9.6 shows duplicate photos present on iPhone), and then the duplicates went away. One member reported, that Apple Support claimed this problem to be caused by iCloud iPhoto libary (Beta), and indeed turning off iCloud iPhoto libary (Beta)  made he duplicates vanish for him.

  • by Wanttogobacktopc,

    Wanttogobacktopc Wanttogobacktopc Jan 4, 2015 2:47 PM in response to léonie
    Level 1 (6 points)
    Jan 4, 2015 2:47 PM in response to léonie

    Thanks, leonie. I didn't think of importing to a folder first. Such a simple workaround.

     

    Thanks also for the links to the other discussions.  I always try to read through current discussions before posting but somehow I missed these.  It's nice knowing that I'm not the only one experiencing this issue. 

     

    You are always such a big help. Thanks again.

  • by léonie,

    léonie léonie Jan 4, 2015 2:51 PM in response to Wanttogobacktopc
    Level 10 (105,183 points)
    iLife
    Jan 4, 2015 2:51 PM in response to Wanttogobacktopc

    You're welcome

  • by Wanttogobacktopc,

    Wanttogobacktopc Wanttogobacktopc Jan 5, 2015 10:22 PM in response to Wanttogobacktopc
    Level 1 (6 points)
    Jan 5, 2015 10:22 PM in response to Wanttogobacktopc

    Just so I don't confuse an already confounding problem, I want to clarify that I was wrong about a couple of things. Image capture is also producing duplicates during import. The number of duplicates changes (in my case 1,200 photos on my phone results in an import of anywhere from 2,100 to 8,400 photos).  It changes periodically when I reconnect my iPhone.  I didn't realize this and it threw me off when I was looking through the image capture photos. 

     

    I have also been dealing with multiple issues on my iMac, so I confused the file names.  In my case, the duplicate image file names before they are imported are shown in both Aperture and Image Capture as being identical.  They don't have a (1) or (2) after them.

     

    I have done the following with no success:

     

    Restarted both the iMac and iPhone. 

    Mounted and dismounted the iPhone numerous times.

    I already had Photo stream turned off, but I toggled this on and off and restarted the phone.

    Turned HDR photos on and off.

    Turned iCloud photo sharing (in addition to Photo stream) on and off.

     

    iCloud Photo Library (Beta) was already off.  I couldn't toggle this because to turn it on Apple wanted me to purchase more iCloud storage.

     

    I also fiddled with a bunch of other things and it didn't help.

     

    I am running the latest versions of OS X, Aperture, and iOS. 


    I have submitted more feedback to Apple.  For now it looks like I'm beyond help and only software updates will fix this and a host of other issues I'm experiencing.


  • by Wanttogobacktopc,

    Wanttogobacktopc Wanttogobacktopc Jan 18, 2015 8:02 AM in response to Wanttogobacktopc
    Level 1 (6 points)
    Jan 18, 2015 8:02 AM in response to Wanttogobacktopc

    Update: I received a response after using the Aperture Feedback again (first time that ever happened) and sent some of my system files and logs to them about two weeks ago.  Haven't heard back but maybe it will eventually help other users in a future software update. 

  • by léonie,

    léonie léonie Jan 18, 2015 8:51 AM in response to Wanttogobacktopc
    Level 10 (105,183 points)
    iLife
    Jan 18, 2015 8:51 AM in response to Wanttogobacktopc
    Update: I received a response after using the Aperture Feedback again (first time that ever happened) and sent some of my system files and logs to them about two weeks ago.  Haven't heard back but maybe it will eventually help other users in a future software update.

    That is good news indeed! Thanks for letting us know!

  • by smath,

    smath smath Jan 22, 2015 10:57 AM in response to léonie
    Level 1 (0 points)
    Jan 22, 2015 10:57 AM in response to léonie

    Leonie, thank you for putting together the fragments of this from different places.

  • by Wanttogobacktopc,

    Wanttogobacktopc Wanttogobacktopc Mar 17, 2015 9:04 AM in response to Wanttogobacktopc
    Level 1 (6 points)
    Mar 17, 2015 9:04 AM in response to Wanttogobacktopc

    Just wanted to give a final update.  I never heard back from anyone at Apple and I still have the same issue.  I've tried all of the work arounds and solutions suggested (thank you for those) but to no avail.  I decided to just import with Aperture and spend the hours to delete the duplicates and whatnot just so I wouldn't have photos stored in three different locations.  When I did, in addition to the duplicate and triplicate images, I also got a lot of random "Image Format Not Supported" errors, so I had to leave the photos on my phone and I'm going back to individually re-import all of the photos that didn't work the first time.  These are basic iPhone 6 Plus photos, not HDR, not shared on Photostream, etc. 

     

    I've come to the conclusion that this is like about a dozen issues I'm facing with my Apple products right now.  There is no solution and it just doesn't work.  The best I can do is hope that future updates and/or new software will make it functional again.  

     

    Screen Shot 2015-03-17 at 8.50.51 AM.png

  • by manofdogz,

    manofdogz manofdogz Apr 2, 2015 9:11 AM in response to Wanttogobacktopc
    Level 1 (50 points)
    Mac OS X
    Apr 2, 2015 9:11 AM in response to Wanttogobacktopc

    I think you're right. Apple has taken it's eye off the ball when it comes to things 'just working' and concentrate too much on new features. Sadly, like you I have a list of things not working properly (including this photo import) and my long standing admiration for all things Apple has taken a nosedive recently