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Kygyrlngc

Q: Canmnot connect to wi-fi on my 3gs.

cannot connect to network

on my 3gs

iphone

iOS 4

Posted on Jan 18, 2015 10:16 PM

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Q: Canmnot connect to wi-fi on my 3gs.

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  • by alex_h1,

    alex_h1 alex_h1 Jan 20, 2015 8:15 AM in response to Kygyrlngc
    Community Specialists
    Jan 20, 2015 8:15 AM in response to Kygyrlngc

    Hi Kygyrlngc,

     

    From your post I see that your iPhone 3GS is not able to connect to a Wi-Fi network.  To troubleshoot this issue I'd like you to please follow the steps outlined below.

     

     

    1. Be sure you're in range of your Wi-Fi router (access point).
    2. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    3. Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
    4. Restart your iOS device.
    5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    6. Tap  and Forget this Network.
    7. Try to connect to your desired Wi-Fi network. 
      Note: You may need to enter your Wi-Fi password again if your network requires one.
    8. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    9. Update your device to the latest version of software.
    10. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.

    Unable to connect to a Wi-Fi network

    1. Verify that you're attempting to connect to your desired Wi-Fi network.
    2. Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
    3. Reset network settings by tapping Settings > General > Reset > Reset Network SettingsNote: This will reset all network settings including:
      • previously connected Wi-Fi networks and passwords
      • recently used Bluetooth accessories
      • VPN and APN settings

     

    iOS: Troubleshooting Wi-Fi networks and connections - Apple Support

     

    Thanks for using the Apple Support Communities!

     

    Cheers,

    Alex H.